Westminster Business School

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HeadProf Malcolm Kirkup
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Competence is power: How digital influencers impact buying decisions in B2B markets

Journal article

Crisafulli, B., Quamina, L. and Singh, J. 2022. Competence is power: How digital influencers impact buying decisions in B2B markets. Industrial Marketing Management. 104, pp. 384-399. https://doi.org/10.1016/j.indmarman.2022.05.006

How consumers’ need for variety and social consumption influences festival patronage and spending

Journal article

Waehning, N., Cui, C., Cabras, I. and Bian, X. 2022. How consumers’ need for variety and social consumption influences festival patronage and spending. Event Management. 26 (7), pp. 1549-1563. https://doi.org/10.3727/152599522X16419948391087

Staying poor: Unpacking the struggles of barefoot institutional entrepreneurship failure  

Journal article

Granados, Maria, Rosli, Ainurul and Gotsi, Manto 2022. Staying poor: Unpacking the struggles of barefoot institutional entrepreneurship failure  . Journal of Business Venturing. 37 (3) 106204. https://doi.org/10.1016/j.jbusvent.2022.106204

The Precision of the Human Hand: Variability in Pinch Strength and Manual Dexterity

Journal article

Bardo, A., Town, Katie, Kivell, Tracy L., Donati, Georgina, Ballieux, H., Stamate, C., Edginton, T. and Forrester, Gillian S. 2022. The Precision of the Human Hand: Variability in Pinch Strength and Manual Dexterity. Symmetry. 14 (1) e71. https://doi.org/10.3390/sym14010071

Digital platforms: customer satisfaction, eWOM and the moderating role of perceived technological innovativeness

Journal article

Ruiz-Alba, J.L., Abou-Foul, M., Nazarian, A. and Foroudi, P. 2022. Digital platforms: customer satisfaction, eWOM and the moderating role of perceived technological innovativeness. Information Technology & People. 35 (7), pp. 2470-2499. https://doi.org/10.1108/itp-07-2021-0572

Communication in the Gig Economy: Buying and Selling in Online Freelance Marketplaces

Journal article

Ludwig, S., Herhausen, D., Grewal, D., Bove, L., Benoit, S., de Ruyter, K. and Urwin, P. 2022. Communication in the Gig Economy: Buying and Selling in Online Freelance Marketplaces. Journal of Marketing. 86 (4), pp. 141-161. https://doi.org/10.1177/00222429211030841

Fashion Events and e-WOM

Journal article

Ruiz-Alba, J., Mediano, Javier Morales, Ayestarán, Raquel and López-Tenorio, Pablo J. 2022. Fashion Events and e-WOM. Event Management. 26 (2), pp. 405-417. https://doi.org/10.3727/152599521x16192004803511

Video Case Study "Banger Games". (Students as co-creators)

Digital or visual media

Ruiz-Alba, J. 2021. Video Case Study "Banger Games". (Students as co-creators).

How online advertising competes with user-generated content in TripAdvisor. A neuroscientific approach.

Journal article

Bigne, E., Simonetti, A., Ruiz, C. and Kakaria, S. 2021. How online advertising competes with user-generated content in TripAdvisor. A neuroscientific approach. Journal of Business Research. 123, pp. 279-288. https://doi.org/10.1016/j.jbusres.2020.10.010

What drives the helpfulness of online reviews? A deep learning study of sentiment analysis, pictorial content and reviewer expertise for mature destinations.

Journal article

Bigne, E., Ruiz, C., Cuenca , A., Perez, C. and Garcia, A. 2021. What drives the helpfulness of online reviews? A deep learning study of sentiment analysis, pictorial content and reviewer expertise for mature destinations. Journal of Destination Marketing and Management. 20 100570. https://doi.org/10.1016/j.jdmm.2021.100570

Advance booking across channels: the effects on dynamic pricing

Journal article

Bigne, E., Nicolau, J.L. and William, E. 2021. Advance booking across channels: the effects on dynamic pricing. Tourism Management . 86 (October), p. 104341. https://doi.org/10.1016/j.tourman.2021.104341

A Model of Adoption of AR-based Self-service Technologies: A two Country Comparison

Journal article

Maria Jose Castillo S and Enrique Bigne 2021. A Model of Adoption of AR-based Self-service Technologies: A two Country Comparison. International Journal of Retail & Distribution Management. 49 (7), pp. 875-898. https://doi.org/10.1108/IJRDM-09-2020-0380

Exploring barriers to carbon management in UK universities

Conference paper

Mazhar, M., Amar, H., Bull, R., Lemon, M. and Rafi-ul-Shan, P.M. 2021. Exploring barriers to carbon management in UK universities. British Academy of Management (BAM) Conference 2021. Lancaster, UK 31 Aug - 03 Sep 2021 British Academy of Management.

Unprecedented challenges for boards: 9 pillars for the next decade

Journal article

Ruiz-Alba, J. 2021. Unprecedented challenges for boards: 9 pillars for the next decade. Director Today. March 2021 (Special Issue), pp. 29-33.

Spatial and social mobility in England and Wales: A sub‐national analysis of differences and trends over time

Journal article

Buscha, F., Gorman, Emma and Sturgis, Patrick 2021. Spatial and social mobility in England and Wales: A sub‐national analysis of differences and trends over time. The British Journal of Sociology. 72 (5), pp. 1378-1393. https://doi.org/10.1111/1468-4446.12885

Exploring relationship between environmentalism and consumerism in amarket economy society: A structured systematic literature review

Journal article

Panizzut, N., Rafil-Ul-Shan, P.M., Amar, H., Sher, F., Mazhar, M.U. and Klemes, J.J 2021. Exploring relationship between environmentalism and consumerism in amarket economy society: A structured systematic literature review. Cleaner Engineering and Technology. 2 100047. https://doi.org/10.1016/j.clet.2021.100047

Belt and Road: The China Dream?

Journal article

Jackson, K. and Shepotylo, O. 2021. Belt and Road: The China Dream? China Economic Review. 67 101604. https://doi.org/10.1016/j.chieco.2021.101604

The impact of information and communication technology and internal market orientation blending on organisational performance in small and medium enterprises

Journal article

Kazakov, S., Ruiz-Alba, J. and Muñoz, M. 2021. The impact of information and communication technology and internal market orientation blending on organisational performance in small and medium enterprises. European Journal of Management and Business Economics. 30 (2), pp. 129-151. https://doi.org/10.1108/EJMBE-04-2020-0068

Entrepreneurial Intentions: a bibliometric analysis

Journal article

Ruiz-Alba, J., Guzmán-Parra, V, Vila Oblitas, J and Morales Mediano, J 2021. Entrepreneurial Intentions: a bibliometric analysis. Journal of Small Business and Enterprise Development. 28 (1), pp. 121-133. https://doi.org/10.1108/JSBED-07-2019-0221

Customer Orientation and e-WOM in the hotel sector

Journal article

González-Porras, J.L, Ruiz-Alba, J. and Morales Mediano, J. 2021. Customer Orientation and e-WOM in the hotel sector. International Journal of Internet Marketing and Advertising. 15 (3), pp. 302-326. https://doi.org/10.1504/IJIMA.2021.115428

The impact of digitalization and servitization on the financial performance: An empirical analysis

Journal article

Abou-Foul, M., Ruiz-Alba, J. and Soares, A. 2021. The impact of digitalization and servitization on the financial performance: An empirical analysis. Production Planning & Control. 32 (12), pp. 975-989. https://doi.org/10.1080/09537287.2020.1780508

An Interpretivist View of Philosophical and Methodological Implications of Grounded Theory Methodology in Business and Management Studies

Conference paper

Amar, H., Rafi-Ul-Shan, P. M., Tehrani, J. and Dhillon, M 2020. An Interpretivist View of Philosophical and Methodological Implications of Grounded Theory Methodology in Business and Management Studies. British Academy of Management (BAM) Conference 2020. Alliance Manchester Business School I University of Manchester 02 - 04 Sep 2020 British Academy of Management.

Managing teams: the nexus of productivity in remote- based IT organisations.

Conference paper

Amar, H., Rafi-Ul-Shan, P.M. and Tehrani, J. 2020. Managing teams: the nexus of productivity in remote- based IT organisations. EUROMA 2020. University of Warwick, United Kingdom (online) 29 - 30 Jun 2020

Exploring the role of ambidexterity and coopetition in designing resilient fashion supply chains: a multi-evidence-based approach

Journal article

Makhashen, Y. B, Rafi-ul-Shan, P. M, Bashiri, M., Hasan, R., Amar, H. and Khan, N. 2020. Exploring the role of ambidexterity and coopetition in designing resilient fashion supply chains: a multi-evidence-based approach. Journal of Enterprise Information Management. 33 (6), pp. 1599-1625. https://doi.org/10.1108/JEIM-08-2019-0213

The Effects of Knowledge Spillovers, Incubators and Accelerator Programmes on the Product Innovation of High-Tech Start-Ups: A Mixed Methods Approach

PhD thesis

Cuvero Calero, M. 2020. The Effects of Knowledge Spillovers, Incubators and Accelerator Programmes on the Product Innovation of High-Tech Start-Ups: A Mixed Methods Approach. PhD thesis University of Westminster Westminster Business School https://doi.org/10.34737/v35z1

The earnings returns to postgraduate degrees in the UK

Project report

Buscha, F., Britton, J., Dickson, M., van der Erve, L., Vignoles, A., Walker, I., Waltmann, B. and Zhu, Y. 2020. The earnings returns to postgraduate degrees in the UK. Department for Education.

An examination of EU trade disintegration scenarios

Journal article

Jackson, K. and Shepotylo, O. 2020. An examination of EU trade disintegration scenarios. The World Economy. 44 (1), pp. 2-20. https://doi.org/10.1111/twec.13049

The role of small businesses in employing the unemployed and inactive

Book chapter

Buscha, F. and Urwin, P. 2020. The role of small businesses in employing the unemployed and inactive. in: Saridakis, G. and Cowling, M (ed.) Handbook of Quantitative Research Methods in Entrepreneurship Edward Elgar. pp. 139-179

The nexus of internal market orientation and international HR management

Journal article

Kazakov, S. and Ruiz-Alba, J. Forthcoming. The nexus of internal market orientation and international HR management. European Journal of International Management. Advanced online publication. https://doi.org/10.1504/EJIM.2021.10037605

Controlling Insider Dealing Through Criminal Enforcement in China

Journal article

Ye, Z, Lin, W., Safari, N. and Singh, C. 2020. Controlling Insider Dealing Through Criminal Enforcement in China. Journal of Financial Crime. 27 (4), pp. 1061-1073. https://doi.org/10.1108/JFC-05-2020-0089

UK tourism arrivals and departures: seasonality, persistence and time trends

Journal article

Gil-Alana, Luis A., Ruiz-Alba, J. and Ayestarán, R. 2020. UK tourism arrivals and departures: seasonality, persistence and time trends. Applied Economics. 52 (46), pp. 5077-5087. https://doi.org/10.1080/00036846.2020.1752904

Servitization 2.0: The significance of product and service dominant logics for public service organisations

Conference paper

Ennis, C and Barnett, N. 2020. Servitization 2.0: The significance of product and service dominant logics for public service organisations. The Spring Servitization Conference 2020. The ICC, Birmingham, UK 05 - 07 May 2020

Sustainable business models: integrating employees, customers and technology

Edited issue

Ruiz-Alba, J. and Martín-Peña, M. 2020. Sustainable business models: integrating employees, customers and technology. Journal of Business and Industrial Marketing. 35 (3), pp. 385-389. https://doi.org/10.1108/JBIM-03-2020-419

Gamification and online consumer decisions: Is the game over?

Journal article

Tobón, S., Ruiz-Alba, J. and Garcia de Madariaga, J. 2020. Gamification and online consumer decisions: Is the game over? Decision Support Systems. 128, p. 113167 113167. https://doi.org/10.1016/j.dss.2019.113167

A gaming simulation approach to understanding blue ocean strategy development as a transition from traditional competitive strategy

Journal article

Christodoulou, I. and Langley, P. 2020. A gaming simulation approach to understanding blue ocean strategy development as a transition from traditional competitive strategy. Journal of Strategic Marketing. 28 (8), pp. 727-752. https://doi.org/10.1080/0965254X.2019.1597916

Towards a 5c theory of communication for scrum-based distributed projects

Conference paper

Amar, H., Rafi-Ul-Shan, P. M. and Adegbile, A. 2019. Towards a 5c theory of communication for scrum-based distributed projects. British Academy of Management Conference 2019 (BAM 2019). British Academy of Management.

A Taxonomy of Knowledge Spillovers for High-Tech Start-ups Development

Conference paper

Cuvero Calero, M., Evans, R.D., Granados, M. and Pilkington, A. 2019. A Taxonomy of Knowledge Spillovers for High-Tech Start-ups Development. 2019 IEEE Technology & Engineering Management Conference (TEMSCON). Atlanta, GA, USA 12 - 14 Jun 2019 IEEE . https://doi.org/10.1109/TEMSCON.2019.8813606

Achieving Good Dividends Through Brand Leadership

Book chapter

Illes, K. and Kirkup, M. 2019. Achieving Good Dividends Through Brand Leadership. in: Kempster, S., Maak, T. and Parry, K. (ed.) Good Dividends, Responsible Leadership of Business Purpose New York and London Routledge. pp. 127-138

Spirituality in Management Development

Book chapter

Illes, K. 2019. Spirituality in Management Development. in: Laszlo, Z. and Flanagan, B. (ed.) The Routledge International Handbook of Spirituality in Society and the Professions London and New York Routledge. pp. 266-273

Digitally Enhanced Advanced Services: Manufacturing Theme Research Agenda

Discussion paper

Ennis, C, Barnett, N., and a range of academics from the Digitally Enhanced Advanced Services EPSRC NetworkPlus and EPSRC (Engineering and Physical Sciences Research Council) 2019. Digitally Enhanced Advanced Services: Manufacturing Theme Research Agenda. https://www.deas.ac.uk/ Technical Report to EPSRC.


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