Dr Roshan Panditharathna
| Doctoral Researcher | Title of Thesis | Status |
|---|---|---|
| Ms Bipasha De | Agentic AI in Customer Service: The “Accountability Gap” and Complaint Escalation | Active |
| Mr Guowei Xu | How Algorithmic Transparency Shapes Trust and Loyalty: The Chain Mediation of Perceived Fairness and Control (Survey Study) | Active |