Cultural and psychological perspectives: Chinese perceptions of service quality in UK higher education

The Impact of Socio-Cultural and Professional Factors on International Graduate Capabilities
Dilek Fidler, S., Clarke, L. and Wang, Y. 2024. The Impact of Socio-Cultural and Professional Factors on International Graduate Capabilities. British Educational Research Journal.

How to enhance students’ participation in teamwork that is not assessed
Wang, Y. 2022. How to enhance students’ participation in teamwork that is not assessed. THE Campus of Times High Education.

Study trips and experiential learning: from preparation to post-trip reflection
Wang, Y. 2022. Study trips and experiential learning: from preparation to post-trip reflection. THE Campus of Times High Education.

The Impact of Political Factors on International Student Mobility
Dilek Fidler, S., Clarke, L. and Wang, Y. 2022. The Impact of Political Factors on International Student Mobility. British Educational Research Journal. 49 (2), pp. 352-369. https://doi.org/10.1002/berj.3846

Impact of cultural exposure on young Chinese students’ adaptation in a UK business school
Wang, Y., Harding, R. and Mai, L.W. 2012. Impact of cultural exposure on young Chinese students’ adaptation in a UK business school. Studies in Higher Education. 37 (5), pp. 621-639. https://doi.org/10.1080/03075079.2010.536528

Mainland Chinese students’ group work adaptation in a UK business school
Wang, Y. 2012. Mainland Chinese students’ group work adaptation in a UK business school. Teaching in Higher Education. 17 (5), pp. 523-535. https://doi.org/10.1080/13562517.2012.658562

Young Chinese students’ teamwork experiences in a UK business school – from a cultural perspective
Wang, Y. 2010. Young Chinese students’ teamwork experiences in a UK business school – from a cultural perspective. PhD thesis University of Westminster Westminster Business School https://doi.org/10.34737/90864

Are the ‘silent participants’ silent?
Wang, Y. 2009. Are the ‘silent participants’ silent? Poster Event at the 8th Annual Westminster Learning and Teaching Symposium. University of Westminster, London, UK. 24th June 2008

Cultural perspectives: Chinese perceptions of UK hotel service quality
Wang, Y., Royo Vela, M. and Tyler, K. 2008. Cultural perspectives: Chinese perceptions of UK hotel service quality. International Journal of Culture, Tourism and Hospitality Research. 2 (4), pp. 312-329. https://doi.org/10.1108/17506180810908970

A panel study of young Chinese students’ learning experiences in a UK business school from a Chinese cultural perspective
Wang, Y. 2008. A panel study of young Chinese students’ learning experiences in a UK business school from a Chinese cultural perspective. 7th Annual Westminster Learning and Teaching Symposium: Enhancing Learning. Marylebone 2 July 2008

The impact of cultural exposure on young Chinese students’ teamwork experiences in a UK business school
Wang, Y. 2008. The impact of cultural exposure on young Chinese students’ teamwork experiences in a UK business school. in: Tyler, K., Martin, C.L., Harris, L.C. and Tan, D.J. (ed.) Proceedings of the 22nd service conference and workshop, 6-8 November, Westminster service research centre, University of Westminster, London University of Westminster.

Chinese perceptions of UK hotel service quality
Wang, Y. 2007. Chinese perceptions of UK hotel service quality. in: Andreu, L., Gnoth, J. and Kozak, M. (ed.) Proceedings of the 2007 advances in tourism marketing conference: Valencia, Spain, September 10-12, 2007 Publicacions de la Universitat de València.