Abstract | With the help of a discourse-historical approach, a textual corpus composed of the talk pages of three controversial, socio-political Wikipedia articles about ongoing wars was analyzed in order to shed light on the way in which conflict is represented through the editing and discussion process. Additionally, a rational discourse was employed in order to unravel communication distortions within the editing process in an attempt to improve communication and consensus-seeking. Finally, semi-structured interviews of participating contributors within studied articles were used in order to better understand Wikipedian experience in a controversial collaboration scenario. Results unveiled a set of discursive practices in which Wikipedians participate, as well as the creation of a Wikipedian argumentation topoi framework useful for further Wikipedia-specific discourse analysis involving the content change-retain negotiation process. |
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