Power, Technology and Empowerment: A Case Study of Community Health Workers in India

Pandey, P. and Zheng, Y 2020. Power, Technology and Empowerment: A Case Study of Community Health Workers in India. in: Bandi R.K., C. R. R., Klein S., Madon S. and Monteiro E. (ed.) The Future of Digital Work: The Challenge of Inequality Springer.

Chapter titlePower, Technology and Empowerment: A Case Study of Community Health Workers in India
AuthorsPandey, P. and Zheng, Y
EditorsBandi R.K., C. R. R., Klein S., Madon S. and Monteiro E.
Abstract

This paper addresses the importance of using a power perspective to understand the social impact of technology in society. We use the Foucauldian concept of technologies-of-the-self to highlight the dialectical relationship between dominating structures of power and the individual capabilities of human actors, as mediated through technology, within a given context. This is done by studying the use of an mHealth intervention by health workers within a PHC (primary health care) centre in India. The study generates theoretical implications for understanding the processes of empowerment through technology within a developing country context.

Book titleThe Future of Digital Work: The Challenge of Inequality
Year2020
PublisherSpringer
Publication dates
Published03 Dec 2020
ISBN9783030646967
9783030646974
Digital Object Identifier (DOI)https://doi.org/10.1007/978-3-030-64697-4_13
Web address (URL)https://link.springer.com/chapter/10.1007%2F978-3-030-64697-4_13

Related outputs

Technologies of Power in Digital Inclusion
Pandey, Priyanka and Zheng, Yingqin 2023. Technologies of Power in Digital Inclusion. Journal of the Association for Information Systems. 24 (5), pp. 1334-1357. https://doi.org/10.17705/1jais.00822

Social positioning matters: A socialized affordance perspective of mHealth in India
Pandey, P. and Zheng, Y. 2023. Social positioning matters: A socialized affordance perspective of mHealth in India. Information Systems Journal. 33 (4), pp. 703-732. https://doi.org/10.1111/isj.12421

Unpacking Empowerment in ICT4D Research
Pandey, P. and Zheng, Y. 2019. Unpacking Empowerment in ICT4D Research. in: Nielsen, P. and Honest Christopher, K. (ed.) Information and Communication Technologies for Development. Strengthening Southern-Driven Cooperation as a Catalyst for ICT4D Springer.

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