Toward Developing Appropriate Tour Guide Training for Sustainable Heritage Tourism

McGrath, G. 2007. Toward Developing Appropriate Tour Guide Training for Sustainable Heritage Tourism. in: Black, R. and Crabtree, A. (ed.) Quality Assurance Indicators in Eco-tourism Development CABI Publishing. pp. 364-394

Chapter titleToward Developing Appropriate Tour Guide Training for Sustainable Heritage Tourism
AuthorsMcGrath, G.
EditorsBlack, R. and Crabtree, A.
Abstract

Genuine ecotourism can have many positive impacts, particularly the conservation of biodiversity and cultural heritage and the creation of economic opportunities for local communities.

While promoting these, it aims to eliminate negative impacts such as environmental degradation, cultural commoditisation and playground effects. Unfortunately, the concept is broadly misunderstood and its true definition is widely debated. It is often used as a marketing tool, with some operators taking advantage of the ecotourism label to attract more business while behaving in environmentally irresponsible ways.

This book considers the important topic of quality control and accreditation in ecotourism, describing the mechanisms that can be implemented to ensure quality in all aspects of the industry, namely protected areas, businesses, producs and tour guides.

KeywordsEcotourism
quality
sustainability
destination management
Book titleQuality Assurance Indicators in Eco-tourism Development
Page range364-394
Year2007
PublisherCABI Publishing
Publication dates
Published2007
ISBN9781845932374
Digital Object Identifier (DOI)https://doi.org/10.1079/9781845932374.0364

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