Bart Rienties, Thomas Ullmann, Felipe Maciel Tessarolo, Joseph Kwarteng, John Domingue, Tim Coughlan, Coughlan, Emily and Duygu Bektik 2025. Developing an institutional AI digital assistant in an age of Industry 5.0. Applied Sciences. 15 (12) 6640. https://doi.org/10.3390/app15126640
| Title | Developing an institutional AI digital assistant in an age of Industry 5.0 |
|---|---|
| Type | Journal article |
| Authors | Bart Rienties, Thomas Ullmann, Felipe Maciel Tessarolo, Joseph Kwarteng, John Domingue, Tim Coughlan, Coughlan, Emily and Duygu Bektik |
| Abstract | In Industry 5.0 it is essential that humans are in the loop of technology integration of industry processes. With the advancements of Generative Artificial Intelligence (GenAI) a lot of new opportunities and challenges for learning and teaching are present. Many students already use publicly available AI Digital Assistants (p-AIDA) like ChatGPT for academic purposes. However, there are concerns around the use of such p-AIDA tools, particularly in terms of academic integrity, data privacy, intellectual property, and the impact on the quality of education. Furthermore, many higher education institutions have substantial learning materials and data about students that they may not want to share with p-AIDA. Therefore, using Technology Acceptance Model (TAM) and following a Design-Based Research (DBR) approach we explored the perspectives and experiences of a beta-test of an institutionally developed AIDA (i-AIDA) with 18 UK students using multiple methods and data sources (including pre-post-test, interviews, think-aloud, and prompt analysis). Our research underscores the potential benefits and limitations of in-house i-AIDA in enhancing learning experiences without compromising academic integrity or privacy, and how higher education institutions can prepare themselves for Industry 5.0. |
| Article number | 6640 |
| Journal | Applied Sciences |
| Journal citation | 15 (12) |
| ISSN | 2076-3417 |
| Year | 2025 |
| Publisher | MDPI |
| Publisher's version | License CC BY 4.0 File Access Level Open (open metadata and files) |
| Digital Object Identifier (DOI) | https://doi.org/10.3390/app15126640 |
| Publication dates | |
| Published | 12 Jun 2025 |