Dr Rajab Ghandour

Senior Lecturer

DepartmentManagement and Marketing

Research outputs

Communicating Product User Reviews and Ratings in Interfaces for e-Commerce: A Multimodal Approach
Ghandour, R. and Rigas, D. 2016. Communicating Product User Reviews and Ratings in Interfaces for e-Commerce: A Multimodal Approach. International Conference on HCI in Business, Government and Organizations. Canada 2016 - 2017 Springer international. https://doi.org/10.1007/978-3-319-39396-4_8

Relationship between Service Quality, Customer Retention and the role of Social Media- Case study Premier Inn Hotel (UK)
Ghandour, R., Bilal,J. and Mudassar, H. 2015. Relationship between Service Quality, Customer Retention and the role of Social Media- Case study Premier Inn Hotel (UK). Journal of Organizational Studies and Innovation. 2 (4), pp. 1-12.

Social media influence on the holiday decision making process in the UK (Generation Y)
Ghandour, R. and Bakalova, R. 2014. Social media influence on the holiday decision making process in the UK (Generation Y) . Journal of Organisational Studies and Innovation. 1 (2), pp. 41-54.





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226 total downloads of outputs
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11 downloads of outputs this month
These values are for the period from September 2nd 2018, when this repository was created