The determinants of retail productivity: a critical review of the evidence

Higón, D.A., Bozkurt, Ö., Clegg, J., Grugulis, I., Salis, S., Vasilakos, N. and Williams, A.M. 2010. The determinants of retail productivity: a critical review of the evidence. International Journal of Management Reviews. 12 (2), pp. 201-217.

TitleThe determinants of retail productivity: a critical review of the evidence
AuthorsHigón, D.A., Bozkurt, Ö., Clegg, J., Grugulis, I., Salis, S., Vasilakos, N. and Williams, A.M.
Abstract

This paper discusses the literature on the established determinants of productivity in the retail sector. It also draws attention to some neglected strands of research which provide useful insights into strategies that could allow productivity enhancements in this area of the economy. To date, very few attempts have been made to integrate different specialisms in order to explain what drives productivity in retail. Here this paper rectifies this omission by putting together studies from economics, geography, knowledge management and employment studies. It is the authors' view that quantitative studies of retail productivity should focus on total factor productivity in retailing as the result of competition/composition effects, planning regulations, information and communications technology, the multinational operation element and workforce skills. Further, the fact that retail firms possess advantages that are transferable between locations suggests that investment in strategies enhancing the transfer of explicit and tacit knowledge between and within businesses are crucial to achieve productivity gains.

JournalInternational Journal of Management Reviews
Journal citation12 (2), pp. 201-217
ISSN1460-8545
YearJun 2010
PublisherWiley
Digital Object Identifier (DOI)doi:10.1111/j.1468-2370.2009.00258.x
Publication dates
PublishedJun 2010

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