Customer care in PHT: evaluation of an educational intervention

A study of the development of critical thinking skills using an innovative web 2.0 tool
Eales-Reynolds, L.J., Gillham, D., Grech, C., Clarke, C. and Cornell, J. 2012. A study of the development of critical thinking skills using an innovative web 2.0 tool. Nurse Education Today. 32 (7), pp. 752-756. https://doi.org/10.1016/j.nedt.2012.05.017

Impact of a novel training experience on the development of a customer service culture in a large hospital trust
Eales-Reynolds, L.J. and Clarke, C. 2012. Impact of a novel training experience on the development of a customer service culture in a large hospital trust. International Journal of Health Care Quality Assurance. 25 (6), pp. 483-497. https://doi.org/10.1108/09526861211246449

Simulation: Knowledge transfer from classroom to patient care
Harper, M., Markham, C. and Eales-Reynolds, L.J. 2011. Simulation: Knowledge transfer from classroom to patient care. Technic: The Journal of Operating Department Practice. 2 (4), pp. 12-15.

Clinical Simulation: Exploring its history and evolution
Harper, M., Markham, C. and Eales-Reynolds, L.J. 2011. Clinical Simulation: Exploring its history and evolution. Technic: The Journal of Operating Department Practice. 2 (2), pp. 11-14.

The National Teaching Fellowship Scheme in England and Northern Ireland: a review
Eales-Reynolds, L.J. and Frame, P. 2010. The National Teaching Fellowship Scheme in England and Northern Ireland: a review. Learning Exchange. 1 (1), pp. 1-5.

Leadership and communications in NHS management: lessons for higher education
Eales-Reynolds, L.J. and Clarke, C. 2010. Leadership and communications in NHS management: lessons for higher education. South Central Strategic Health Authority.

Engendering a culture of quality enhancement in teaching and learning: lessons learned
Eales-Reynolds, L.J. and Rugg, E. 2009. Engendering a culture of quality enhancement in teaching and learning: lessons learned. Proceedings of the OECD Conference "What Works Conference on Quality Teaching in Higher Education". Istanbul 12 - 13 Oct 2009

The National Teaching Fellowship Scheme in England and Northern Ireland
Eales-Reynolds, L.J. and Frame, P. 2009. The National Teaching Fellowship Scheme in England and Northern Ireland. Proceedings of the OECD Conference "What Works Conference on Quality Teaching in Higher Education". Istanbul 12 - 13 Oct 2009