A simulation study of scheduling clinic appointments in surgical care: individual surgeon versus pooled lists
Vasilakis, C., Sobolev, B.G., Kuramoto, L. and Levy, A.R. 2007. A simulation study of scheduling clinic appointments in surgical care: individual surgeon versus pooled lists. Journal of the Operational Research Society. 58 (2), pp. 202-211. https://doi.org/10.1057/palgrave.jors.2602235