B2B e-marketplaces in the airline industry: process drivers and performance indicators
Wagner, C.M., Huber, B., Sweeney, E. and Smyth, A. 2005. B2B e-marketplaces in the airline industry: process drivers and performance indicators. International Journal of Logistics. 8 (4), pp. 283-297. https://doi.org/10.1080/13675560500407390