Safety net? Trust and e-government

Hahamis, P., Healy, M. and Iles, J. 2005. Safety net? Trust and e-government. in: Proceedings of the International Conference on e-Government (ICEG 2005), 27-28 October 2005, Ottawa, Canada Academic Conferences and Publishing International. pp. 119-130

Chapter titleSafety net? Trust and e-government
AuthorsHahamis, P., Healy, M. and Iles, J.
Abstract

Although the use of e-government by citizens is uneven, states are pressing ahead with e-government programmes despite the concerns of online users about areas such as privacy, the security of online transactions and fraud. Issues of trust and e-government are explored by looking at the Greek experience. Evidence is presented of a mismatch between the perceived importance of the trustworthiness of e-government websites and the actual priorities set by the authorities. Recommendations are made for the enhancement of public trust and confidence in government, and a model is proposed for determining the trustworthiness of e-government sites.

Keywordse-Government, online trust, security, data protection, ICT, Greece
Book titleProceedings of the International Conference on e-Government (ICEG 2005), 27-28 October 2005, Ottawa, Canada
Page range119-130
Year2005
PublisherAcademic Conferences and Publishing International
FileHahamis_Healy_Iles_2005.pdf
Publication dates
Published2005
ISBN1905305109

Related outputs

e-Government initiatives: analysing success
Hahamis, P. 2015. e-Government initiatives: analysing success. Thesis University of Reading Henley Business School

A quest for an applicable model of growth for Directgov
Hahamis, P. 2011. A quest for an applicable model of growth for Directgov. in: Klun, M., Decman, M. and Jukic, T. (ed.) The proceedings of the 11th European conference on e-government Academic Conferences and Publishing International. pp. 612-620

An exploration of the citizens insight system: a case study
Mavroudakis, T., Hahamis, P., Berntzen, L., Douzinas, N., Hanna, M., Farfas, N., Krikeli, N. and Karanikas, C. 2009. An exploration of the citizens insight system: a case study. in: Hahamis, P. (ed.) Proceedings of the 9th European conference on e-government (ECEG 2009) Westminster Business School, University of Westminster, commissioned by the British Brands Group. pp. 479-485

Evolution of e-government: a quest for an applicable model of growth
Hahamis, P. 2009. Evolution of e-government: a quest for an applicable model of growth. Henley-on-Thames Henley Business School.

Recruitment policies and practices in the context of demographic change: Critical issues in the ICT sector and recommendations
Healy, M. and Schwarz-Woelzl, M. 2007. Recruitment policies and practices in the context of demographic change: Critical issues in the ICT sector and recommendations. Vienna, Austria Leonardo da Vinci project: Supporting Employers Recruiting and Selecting Mature Aged Persons - mature@eu (Project No. 2006 - A/06/B/F/PP-158.303).

Parliamentary web presence: a comparative review
Lasse, B., Healy, M., Hahamis, P. and Dunville, D. 2006. Parliamentary web presence: a comparative review. in: Proceedings of the 2nd International Conference on e-Government (ICEG 2006), 12-13 October 2006, Pittsburgh, USA Academic Conferences and Publishing International. pp. 17-25

e-Government in Greece: bridging the gap between need and reality
Hahamis, P., Iles, J. and Healy, M. 2005. e-Government in Greece: bridging the gap between need and reality. Electronic Journal of e-Government. 3 (4), pp. 185-192.

e-Government in Greece: opportunities for improving the efficiency and effectiveness of local government
Hahamis, P., Iles, J. and Healy, M. 2005. e-Government in Greece: opportunities for improving the efficiency and effectiveness of local government. in: Proceedings of the 5th European Conference on e-Government (ECEG 2005), 16-17 June 2005, Antwerp, Belgium Academic Conferences and Publishing International. pp. 203-212

The road to academia: a different experience. FP6 project REKS
Hahamis, P. 2005. The road to academia: a different experience. FP6 project REKS. Awareness raising rally: seminar “profession researcher”. Varna - Rousse, Bulgaria. 27th - 28th September 2005

Quality management and e-commerce: the role of codes of conduct governing the use of technology
Iles, J. and Healy, M. 2004. Quality management and e-commerce: the role of codes of conduct governing the use of technology. TQM Magazine. 16 (5), pp. 354-358.

The impact of information and communications technology on managerial practices: the use of codes of conduct
Healy, M. and Iles, J. 2003. The impact of information and communications technology on managerial practices: the use of codes of conduct. Strategic Change. 12 (4), pp. 185-193.

The impact of information and communications technology on quality management
Iles, J. and Healy, M. 2003. The impact of information and communications technology on quality management. in: Ho, S.K.M. and Lazlo, G. (ed.) Proceedings of 8th International Conference on ISO 9000 and TQM Montreal, Canada NQI-Montreal.

The establishment and enforcement of codes
Healy, M. and Iles, J. 2002. The establishment and enforcement of codes. Journal of Business Ethics. 39 (1-2), pp. 117-124.

Quality management and e-commerce: the role of codes of conduct governing the use of technology
Iles, J. and Healy, M. 2002. Quality management and e-commerce: the role of codes of conduct governing the use of technology. in: Change management: proceedings of the 7th International Conference on ISO 9000 and TQM Melbourne, Australia Centre for Management Quality Research, RMIT University. pp. 97-98

The impact of information and communications technology on managerial practices, the use of codes of conduct
Healy, M. and Iles, J. 2002. The impact of information and communications technology on managerial practices, the use of codes of conduct. in: Alvarez, I. (ed.) The Transformation of Organisations in the Information Age: social and ethical implications : proceedings of the sixth international conference: ETHICOMP 2002 Lisbon, Portugal Universidade Lusiada. pp. 155-168

The war on Afghanistan and the growth of protest space on the internet
Healy, M. 2002. The war on Afghanistan and the growth of protest space on the internet. 2002 International Symposium on Technology and Society (ISTAS'02): Social Implications of Information and Communication Technology. Raleigh, North Carolina, USA 06-08 Jun 2002

Ethical aspects of ebusiness: the use of codes of conduct
Healy, M. and Iles, J. 2001. Ethical aspects of ebusiness: the use of codes of conduct. Business Ethics: a European review. 10 (3), pp. 206-212.

The establishment and enforcement of codes
Healy, M. and Iles, J. 2001. The establishment and enforcement of codes. 14th Annual EBEN Conference on Business Ethics in the Information and Communication Society. Valencia, Spain 12-14 Sep 2001

Ethical aspects of e-business: the use of codes of conduct
Healy, M. and Iles, J. 2001. Ethical aspects of e-business: the use of codes of conduct. 1st Hawaii Conference on Business. Honolulu, Hawaii 14-17 Jun 2001

Permalink - https://westminsterresearch.westminster.ac.uk/item/92w98/safety-net-trust-and-e-government


Share this
Tweet
Email