Hahamis, P., Healy, M. and Iles, J. 2005. Safety net? Trust and e-government. in: Proceedings of the International Conference on e-Government (ICEG 2005), 27-28 October 2005, Ottawa, Canada Academic Conferences and Publishing International. pp. 119-130
| Chapter title | Safety net? Trust and e-government |
|---|---|
| Authors | Hahamis, P., Healy, M. and Iles, J. |
| Abstract | Although the use of e-government by citizens is uneven, states are pressing ahead with e-government programmes despite the concerns of online users about areas such as privacy, the security of online transactions and fraud. Issues of trust and e-government are explored by looking at the Greek experience. Evidence is presented of a mismatch between the perceived importance of the trustworthiness of e-government websites and the actual priorities set by the authorities. Recommendations are made for the enhancement of public trust and confidence in government, and a model is proposed for determining the trustworthiness of e-government sites. |
| Keywords | e-Government, online trust, security, data protection, ICT, Greece |
| Book title | Proceedings of the International Conference on e-Government (ICEG 2005), 27-28 October 2005, Ottawa, Canada |
| Page range | 119-130 |
| Year | 2005 |
| Publisher | Academic Conferences and Publishing International |
| Publication dates | |
| Published | 2005 |
| ISBN | 1905305109 |
| File |