|Title||The empires of the future are empires of the mind|
|Authors||Frayne, L. and Cranfield, S.|
How can individual staff training and development needs be more effectively aligned with organisational objectives in ways that move beyond a gap analysis or needs deficit model? This presentation discusses the findings of a small-scale research project carried out by Westminster Business School (WBS) with staff at the Royal College of Paediatrics and Child Health during 2012-13, as part of the University’s Strategic Insight Programme (SIP) and the College’s new training initiative ‘Changing the Way We Think’. Using an action research and case study methodology, 12 semi-structured interviews and 2 focus groups were conducted with a range of executive managers, a project group and frontline staff, to explore perceptions of frontline staff training needs and their connection with corporate and divisional strategies. There was a high level of consensus about the positive achievements of training and development initiatives but a degree of challenge was experienced in integrating these into a whole system approach. The findings illustrate some of the challenges and opportunities facing a highly visible professional body seeking to balance responsibilities to members and the general public with staff training and development needs, to modernise its practices and adopt more business-like ways of working.
|Keywords||Organisational change, training needs analysis, leadership, health care|
|Conference||Third Westminster Business School Research Conference|