The 2011 Vancouver riot and the role of Facebook in crowd-sourced policing

Trottier, D. and Schneider, C. 2012. The 2011 Vancouver riot and the role of Facebook in crowd-sourced policing. BC Studies: The British Columbian Quarterly. 175, pp. 57-72.

TitleThe 2011 Vancouver riot and the role of Facebook in crowd-sourced policing
AuthorsTrottier, D. and Schneider, C.
Abstract

This paper considers two interlinked developments of the 2011 Vancouver riots in British Columbia, Canada: the self-righteousness of citizens on social media, and the impact this has on official police work. The use of social media is of course not new with the 2011 Vancouver riots and while other parallels exist (e.g. 2010 G20 Summit held in Toronto), a key difference rests with citizen behaviour. With this in mind we consider the use of surveillance and social media to identify and prosecute people who participated in the 2011 Vancouver riots. While Canada has seen other “Stanley Cup Riots” (e.g. Montreal 1993, Vancouver 1994), social media were not a part of these past events. We draw from three data sources: 1) Facebook postings following the 2011 Vancouver riots; 2) documents; and 3) qualitative interviews with university students and university employees conducted before the 2011 Vancouver riots. The triangulation of these data from different time periods contextualizes attitudes about surveillance strategies on social media, a process that helps to provide a more complete perspective of the use of social media following the 2011 Vancouver riots. From these data emerge a developing form of governance amongst social media users; we refer to this as crowd-sourced policing. Insights about this phenomenon can be gained by investigating the 2011 Vancouver riots. To do so, we first outline our conceptual framework, discuss police use of social media, provide an overview of our methods, develop crowd-sourced policing on Facebook, and then link this with social control on Facebook, before finally drawing our conclusions. Suggestions for future research are noted.

JournalBC Studies: The British Columbian Quarterly
Journal citation175, pp. 57-72
ISSN0005-2949
Year2012
PublisherUniversity of British Columbia
Web address (URL)http://ojs.library.ubc.ca/index.php/bcstudies/article/view/182403
Publication dates
Published2012

Related outputs

Internet Surveillance after Snowden: A Critical Empirical Study of Computer Experts' Attitudes on Commercial and State Surveillance of the Internet and Social Media post-Edward Snowden
Fuchs, Christian and Trottier, D. 2016. Internet Surveillance after Snowden: A Critical Empirical Study of Computer Experts' Attitudes on Commercial and State Surveillance of the Internet and Social Media post-Edward Snowden. Journal of Information, Communication & Ethics in Society. 15 (4), pp. 412-444. https://doi.org/10.1108/JICES-01-2016-0004

Towards a Theoretical Model of Social Media Surveillance in Contemporary Society.
Fuchs, Christian and Trottier, D. 2015. Towards a Theoretical Model of Social Media Surveillance in Contemporary Society. Communications: The European Journal of Communication Research. 40 (1), pp. 113-135. https://doi.org/10.1515/commun-2014-0029

Surveillance and/of nature: monitoring beyond the human
Haggerty, K. and Trottier, D. 2015. Surveillance and/of nature: monitoring beyond the human. Society & Animals. 23 (4), pp. 400-420. https://doi.org/10.1163/15685306-12341304

Theorising social media, politics and the state: an introduction
Trottier, D. and Fuchs, Christian 2014. Theorising social media, politics and the state: an introduction. in: Social media, politics and the state: protests, revolutions, riots, crime and policing in the age of Facebook, Twitter and YouTube New York Routledge. pp. 3-38

Identity problems in the Facebook era
Trottier, D. 2014. Identity problems in the Facebook era. New York Routledge.

Crowdsourcing CCTV surveillance on the internet
Trottier, D. 2014. Crowdsourcing CCTV surveillance on the internet. Information, Communication and Society. 17 (5), pp. 609-626. https://doi.org/10.1080/1369118X.2013.808359

From them to us: surveillance as participation
Steeves, V., Lyon, D. and Trottier, D. 2014. From them to us: surveillance as participation. in: Bennett, C.J., Haggerty, K., Lyon, D. and Steeves, V. (ed.) Transparent lives: surveillance in Canada Athabasca University Press.

Extending the audience: social media marketing, technologies and the construction of markets
Pridmore, J. and Trottier, D. 2014. Extending the audience: social media marketing, technologies and the construction of markets. in: Manzerolle, V. and McGuigan, L. (ed.) The audience commodity in a digital age: revisiting a critical theory of commercial media New York Peter Lang.

The business of conversations: market social media surveillance and visibility
Trottier, D. 2013. The business of conversations: market social media surveillance and visibility. First Monday. 18 (2).

Social media and the 2011 Vancouver riot
Trottier, D. and Schneider, C. 2013. Social media and the 2011 Vancouver riot. Studies in Symbolic Interaction. 40, pp. 335-362. https://doi.org/10.1108/S0163-2396(2013)0000040018

Facebook: friend or foe
Trottier, D. 2013. Facebook: friend or foe. in: Macionis, J., Benokraitis, N. and Urmetzer, P. (ed.) Seeing ourselves: classic, contemporary, and cross-cultural readings in sociology. Fourth Canadian edition. Pearson.

Public and private surveillance
Haggerty, K. and Trottier, D. 2013. Public and private surveillance. in: Rosenfeld, R. (ed.) Oxford Bibliographies Online: Criminology New York Oxford University Press.

The internet as surveilled workplayplace and factory
Fuchs, Christian and Trottier, D. 2013. The internet as surveilled workplayplace and factory. in: Gutwirth, S., Leenes, R., De Hert, P. and Poullet, Y. (ed.) European data protection: coming of age Dordrecht Springer. pp. 33-57

Policing social media
Trottier, D. 2012. Policing social media. Canadian Review of Sociology. 49 (4), pp. 411-425. https://doi.org/10.1111/j.1755-618X.2012.01302.x

Key features of a social media surveillance
Trottier, D. and Lyon, D. 2012. Key features of a social media surveillance. in: Fuchs, Christian, Boersma, K., Albrechtslund, A. and Sandoval, M. (ed.) The internet and surveillance: the challenge of web 2.0 and social media New York Routledge. pp. 89-105

Social media as surveillance: rethinking visibility in a converging world
Trottier, D. 2012. Social media as surveillance: rethinking visibility in a converging world. Farnham Ashgate.

Interpersonal surveillance on social media
Trottier, D. 2012. Interpersonal surveillance on social media. Canadian Journal of Communication. 37 (2), pp. 319-332.

A research agenda for social media surveillance
Trottier, D. 2011. A research agenda for social media surveillance. Fast Capitalism. 8 (1).

Mutual transparency or mundane transgressions? Institutional creeping on Facebook
Trottier, D. 2011. Mutual transparency or mundane transgressions? Institutional creeping on Facebook. Surveillance & Society. 9 (1/2), pp. 17-30.

Watching yourself, watching others: popular representations of panoptic surveillance in reality TV programs
Trottier, D. 2006. Watching yourself, watching others: popular representations of panoptic surveillance in reality TV programs. in: Escoffery, D.S. (ed.) How real is reality TV? Essays on representation and truth Jefferson, NC McFarland & Co. pp. 259-276

Permalink - https://westminsterresearch.westminster.ac.uk/item/8z9q4/the-2011-vancouver-riot-and-the-role-of-facebook-in-crowd-sourced-policing


Share this

Usage statistics

244 total views
0 total downloads
These values cover views and downloads from WestminsterResearch and are for the period from September 2nd 2018, when this repository was created.