How do knowledge workers with flexible jobs manage constant connectivity? An affordance perspective

Farivar, F., Eshraghian, F. and Hafezieh, N. 2020. How do knowledge workers with flexible jobs manage constant connectivity? An affordance perspective . 80th Annual Meeting of the Academy of Management. Vancouver, British Columbia, Canada 07 - 11 Aug 2020

TitleHow do knowledge workers with flexible jobs manage constant connectivity? An affordance perspective
AuthorsFarivar, F., Eshraghian, F. and Hafezieh, N.
TypeConference paper
Abstract

Knowledge workers’ use of digital technologies and enactment of constant connectivity has been regarded an issue causing interruptions of their work. Such interruptions or distractions from work have been argued to have not only negative impacts but also some benefits to work. In this paper, we qualitatively studied how the use of different forms of digital communication technologies can have the outcomes specified in the extant literature. Drawing upon the concept of affordances, we have found that individual (self-efficacy) and organisational factors (nature of work, perception of Internet use policies, and organisational norms) play a role in the ways that knowledge workers perceive connectivity. We found that participants’ perception of connectivity lead to attentive or preventive reactions to digital technologies.

KeywordsDigital technologies, social media, knowledge worker, affordances, work flexibility
Year2020
Conference80th Annual Meeting of the Academy of Management

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