Constant Connectivity and Boundary Management Behaviors: The role of Human agency

Farivar, F., Eshraghian, F., Hafezieh, N. and Cheng, D. 2024. Constant Connectivity and Boundary Management Behaviors: The role of Human agency. International Journal of Human Resource Management. 35 (7), pp. 1250-1282. https://doi.org/10.1080/09585192.2023.2271835

TitleConstant Connectivity and Boundary Management Behaviors: The role of Human agency
TypeJournal article
AuthorsFarivar, F., Eshraghian, F., Hafezieh, N. and Cheng, D.
Abstract

The surge of remote and hybrid work in the post-pandemic era reinforced the blurred boundaries between work and non-work responsibilities. Thus, how people manage the boundaries between work and non-work domains has become more complicated. This study advances the previous studies on constant connectivity by focusing on how employees’ perception of constant connectivity might actualize their boundary management behaviors. Additionally, we concentrated on contextual factors, including IT/internet policies, informal social norms, and work flexibility, to investigate how these factors could influence employees’ perception of constant connectivity. This paper reports a two-phase study. In the first phase, we used sentiment analysis to rank 38 internet use policies of Australian universities for grading their strictness toward ICT/internet use. Next, building on the first phase, we interviewed 28 academics. We identified three perceptions of constant connectivity, including constant connectivity as a resource, a challenge, and a duality. We also found five distinct boundary management behaviors connected to three different perceptions.

KeywordsWork digitalization
Constant connectivity
Remote working
Boundary management
Affordances
JournalInternational Journal of Human Resource Management
Journal citation35 (7), pp. 1250-1282
ISSN0958-5192
Year2024
PublisherTaylor & Francis
Publisher's version
License
CC BY-NC-ND 4.0
File Access Level
Open (open metadata and files)
Digital Object Identifier (DOI)https://doi.org/10.1080/09585192.2023.2271835
Publication dates
Published online20 Oct 2023
Published in print2024

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