Tourism cloud management system: the impact of smart tourism

Yin, F., Yin, X., Zhou, J., Zhang, X., Zhang, R.., Ibeke, E., Iwendi, M.G. and Shah, M. 2022. Tourism cloud management system: the impact of smart tourism. Journal of Cloud Computing: Advances, Systems and Applications. 11 (1) 37. https://doi.org/10.1186/s13677-022-00316-3

TitleTourism cloud management system: the impact of smart tourism
TypeJournal article
AuthorsYin, F., Yin, X., Zhou, J., Zhang, X., Zhang, R.., Ibeke, E., Iwendi, M.G. and Shah, M.
Abstract

Abstract
This study investigates the possibility of supporting tourists in a foreign land intelligently by using the Tourism Cloud Management System (TCMS) to enhance and better their tourism experience. Some technologies allow tourists to highlight popular tourist routes and circuits through the visualisation of data and sensor clustering approaches. With this, a tourist can access the shared data on a specific location to know the sites of famous local attractions, how other tourists feel about them, and how to participate in local festivities through a smart tourism model. This study surveyed the potential of smart tourism among tourists and how such technologies have developed over time while proposing a TCMS. Its goals were to make physical/paper tickets redundant via the introduction of a mobile app with eTickets that can be validated using camera and QR code technologies and to enhance the transport network using Bluetooth and GPS for real-time identification of tourists’ presence. The results show that a significant number of participants engage in tourist travels, hence the need for smart tourism and tourist management. It was concluded that smart tourism is very appealing to tourists and can improve the appeal of the destination if smart solutions are implemented. This study gives a first-hand review of the preference of tourists and the potential of smart tourism.

Article number37
JournalJournal of Cloud Computing: Advances, Systems and Applications
Journal citation11 (1)
ISSN2192-113X
Year2022
PublisherSpringer
Publisher's version
License
CC BY 4.0
File Access Level
Open (open metadata and files)
Digital Object Identifier (DOI)https://doi.org/10.1186/s13677-022-00316-3
PubMed ID36093281
Web address (URL)http://dx.doi.org/10.1186/s13677-022-00316-3
Publication dates
Published05 Sep 2022

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