’Does country-of-origin matter in the era of globalisation? Evidence from cross sectional data in Uzbekistan : WestminsterResearch

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Title	’Does country-of-origin matter in the era of globalisation? Evidence from cross sectional data in Uzbekistan
Type	Journal article
Authors	Karimov, F. and El-Murad, J.
Abstract	To examine the consistency over time of customer attitude towards country-of-origin in a transitional economy. A single cross-sectional study in Uzbekistan was carried out, with n=527, consisting of 374 street and 153 online surveys, replicating a study carried out 20 years earlier. Whilst consumers still perceive products from advanced countries to have higher quality, quality perception in relation to country-of-origin information is dynamic, and transitional countries can improve the perception of consumers towards their national brands. This study was carried out in Tashkent, the capital of Uzbekistan, the most populous of the Central Asian republics. Researchers may wish to extend it by examining COO effects in other transitional economies, and additionally to examine the effect of country-of-brand origin. Customer perceptions and attitudes take a long time to evolve. This cross-sectional study showed that the COO perception of China has improved significantly and the perception towards the products produced locally in Uzbekistan has also slightly improved across all categories. Strong brands can contribute to the image of the country. Transition countries need to take appropriate marketing actions to cultivate positive perception through innovation and branding. Prior research has been extended by adding new product categories such as mobile phones, computers, washing machines and air conditioners. This research shows that government officials and exporters in developing countries should prioritise strengthening their country’s image to help domestic marketers export and attract foreign investors. We provide insights for marketers to understand the impact of product country-of-origin on customer purchase intention and its antecedents in transitional economies such as Uzbekistan.
Keywords	country of origin; country image; made in; branding; transitional country; Uzbekistan; Central Asia
Article number	IJRDM-06-2017-0129.R5
Journal	International Journal of Retail & Distribution Management
Journal citation	47 (3), pp. 262-277
ISSN	0959-0552
Year	2019
Publisher	Emerald Publishing Limited
Accepted author manuscript	PDF_Proof.pdf
Digital Object Identifier (DOI)	https://doi.org/10.1108/IJRDM-06-2017-0129
Published	15 May 2019

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’Does country-of-origin matter in the era of globalisation? Evidence from cross sectional data in Uzbekistan

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