The role of brand equity and crisis type on corporate brand alliances in crises

Singh, J., Crisafulli, B., Quamina, L. and Kottasz, R. 2020. The role of brand equity and crisis type on corporate brand alliances in crises. European Management Review. 17 (4), pp. 821-834. https://doi.org/10.1111/emre.12362

TitleThe role of brand equity and crisis type on corporate brand alliances in crises
TypeJournal article
AuthorsSingh, J., Crisafulli, B., Quamina, L. and Kottasz, R.
Abstract

Co-branding is regarded as a beneficial corporate branding strategy. Corporate crises can,however, result in one or both brands damaging customer-firm relationships. Research evidence in the area is sparse and shows that the non-culpable partner is negatively influenced by crises when perceived as being aware of the wrongdoing. Extending prior research, we investigate how brand equity of the non-culpable partner shapes consumers’ post-crisis attitudes. We also examine boundary conditions to the brand equity effect. Drawing on expectancy violation theory, we show that high-equity of the non-culpable partner mitigates the negative effects of accidental crises, whilst low-equity can mitigate preventable crises. In preventable crises, non-culpable partner brands enjoying high equity suffer from negative attitudes accruing from the culpable brand in the alliance. The results suggest that managers should use corporate co-branding with caution, carefully evaluating the partner brand’s equity and its effects when planning for and managing crisis situations.

Keywordscorporate co-branding; crisis types; brand equity; experiment
JournalEuropean Management Review
Journal citation17 (4), pp. 821-834
ISSN1740-4754
Year2020
PublisherWiley
Accepted author manuscript
Digital Object Identifier (DOI)https://doi.org/10.1111/emre.12362
Publication dates
Published online09 Aug 2019
Published in print2020

Related outputs

'To trust or not to trust': The impact of social media influencers on the reputation of corporate brands in crisis
Singh, J, Crisafulli, B, Quamina, L. and Xue, M 2020. 'To trust or not to trust': The impact of social media influencers on the reputation of corporate brands in crisis . Journal of Business Research. 119, pp. 464-480. https://doi.org/10.1016/j.jbusres.2020.03.039

‘Corporate image at stake’: The impact of crises and response strategies on consumer perceptions of corporate brand alliances
Singh, J., Crisafulli, Benedetta and Quamina, L. 2020. ‘Corporate image at stake’: The impact of crises and response strategies on consumer perceptions of corporate brand alliances. Journal of Business Research. 117, pp. 839-849. https://doi.org/10.1016/j.jbusres.2019.01.014

How intensity of cause-related marketing guilt appeals influences consumers: The roles of company motive and consumer identification with the brand
Singh, J., Crisafulli, B. and Quamina, L. 2020. How intensity of cause-related marketing guilt appeals influences consumers: The roles of company motive and consumer identification with the brand. Journal of Advertising Research. 60 (2), pp. 148-162. https://doi.org/10.2501/JAR-2018-049

Tackling global challenges through cause-related marketing: How brands should promote their support to social causes
Crisafulli, B., Singh. J. and Quamina, L. 2019. Tackling global challenges through cause-related marketing: How brands should promote their support to social causes. WARC.

Strategic brand alliances: Research advances and practical applications
Singh, J., Quamina, L. and Stavros, K. 2016. Strategic brand alliances: Research advances and practical applications. in: Dall'Olmo Riley, F., Singh, J. and Blankson, C. (ed.) The Routledge Companion to Contemporary Brand Management Abingdon, Oxon Routledge. pp. 120-135

Permalink - https://westminsterresearch.westminster.ac.uk/item/qvv1w/the-role-of-brand-equity-and-crisis-type-on-corporate-brand-alliances-in-crises


Share this
Tweet
Email

Usage statistics

53 total views
3 total downloads
1 views this month
1 downloads this month
These values are for the period from September 2nd 2018, when this repository was created

Export as