Acceptability of artificial intelligence (AI)-led chatbot services in healthcare: A mixed-methods study

Nadarzynski, T., Miles, O., Cowie, A. and Ridge, Damien T. 2019. Acceptability of artificial intelligence (AI)-led chatbot services in healthcare: A mixed-methods study. Digital Health. 5, pp. 1-12. https://doi.org/10.1177/2055207619871808

TitleAcceptability of artificial intelligence (AI)-led chatbot services in healthcare: A mixed-methods study
TypeJournal article
AuthorsNadarzynski, T., Miles, O., Cowie, A. and Ridge, Damien T.
AbstractBackground Artificial intelligence (AI) is increasingly being used in healthcare. Here, AI-based chatbot systems can act as automated conversational agents, capable of promoting health, providing education, and potentially prompting behaviour change. Exploring the motivation to use health chatbots is required to predict uptake; however, few studies to date have explored their acceptability. This research aimed to explore participants’ willingness to engage with AI-led health chatbots. Methods The study incorporated semi-structured interviews (N-29) which informed the development of an online survey (N-216) advertised via social media. Interviews were recorded, transcribed verbatim and analysed thematically. A survey of 24 items explored demographic and attitudinal variables, including acceptability and perceived utility. The quantitative data were analysed using binary regressions with a single categorical predictor. Results Three broad themes: ‘Understanding of chatbots’, ‘AI hesitancy’ and ‘Motivations for health chatbots’ were identified, outlining concerns about accuracy, cyber-security, and the inability of AI-led services to empathise. The survey showed moderate acceptability (67%), correlated negatively with perceived poorer IT skills OR = 0.32 [CI95%:0.13–0.78] and dislike for talking to computers OR = 0.77 [CI95%:0.60–0.99] as well as positively correlated with perceived utility OR = 5.10 [CI95%:3.08–8.43], positive attitude OR = 2.71 [CI95%:1.77–4.16] and perceived trustworthiness OR = 1.92 [CI95%:1.13–3.25]. Conclusion Most internet users would be receptive to using health chatbots, although hesitancy regarding this technology is likely to compromise engagement. Intervention designers focusing on AI-led health chatbots need to employ user-centred and theory-based approaches addressing patients’ concerns and optimising user experience in order to achieve the best uptake and utilisation. Patients’ perspectives, motivation and capabilities need to be taken into account when developing and assessing the effectiveness of health chatbots.
KeywordsAcceptability
Artificial Intelligence
Chatbot
JournalDigital Health
Journal citation5, pp. 1-12
ISSN2055-2076
Year2019
PublisherSage
Publisher's version
License
CC BY-NC 4.0
File Access Level
Open (open metadata and files)
Digital Object Identifier (DOI)https://doi.org/10.1177/2055207619871808
Web address (URL)https://journals.sagepub.com/doi/full/10.1177/2055207619871808
Publication dates
Published online21 Aug 2019
LicenseCC BY-NC 4.0

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Addressing Ethical Issues in Studying Men’s Traumatic Stress
Affleck, W., Oliffe, J., McKenzie, S., Ridge, Damien T., Jenkins, E. and Broom, A. 2020. Addressing Ethical Issues in Studying Men’s Traumatic Stress. International Journal of Men's Social & Community Health. 3 (1), pp. e16-e23. https://doi.org/10.22374/ijmsch.v3i1.27

Acceptability of artificial intelligence (AI)-enabled chatbots, video consultations and live webchats as online platforms for sexual health advice
Nadarzynski, T., Bayley, J., Llewellyn, C., Kidsley, S. and Graham, C.A. 2020. Acceptability of artificial intelligence (AI)-enabled chatbots, video consultations and live webchats as online platforms for sexual health advice. BMJ Sexual and Reproductive Health. 46, pp. 210-217. https://doi.org/10.1136/bmjsrh-2018-200271

Guided graded exercise self-help for chronic fatigue syndrome: Patient experiences and perceptions
Cheshire, A., Ridge, Damien T., Clarke, L. and White, P.D. 2020. Guided graded exercise self-help for chronic fatigue syndrome: Patient experiences and perceptions. Disability and Rehabilitation. 42 (3), pp. 368-377. https://doi.org/10.1080/09638288.2018.1499822

Attitudes of pregnant women and healthcare professionals towards clinical trials and routine implementation of antenatal vaccination against respiratory syncytial virus: a multi-centre questionnaire study
Wilcox, Christopher R., Calvert, Anna, Metz, Jane, Kilich, Eliz, MacLeod, Rachael, Beadon, Kirsten, Heath, Paul T, Khalil, Asma, Finn, Adam, Snape, Matthew, Vandrevala, Tushna, Nadarzynski, T., Coleman, Matthew and Jones, Christine 2019. Attitudes of pregnant women and healthcare professionals towards clinical trials and routine implementation of antenatal vaccination against respiratory syncytial virus: a multi-centre questionnaire study. The Pediatric Infectious Disease Journal. 38 (9), pp. 944-951. https://doi.org/10.1097/INF.0000000000002384

Digital Health Psychology
Yardley, L., Bradbury, K., Nadarzynski, T. and Hunter, C. 2019. Digital Health Psychology. in: Revenson, T.A. and Gerung, R.A.R. (ed.) Handbook of Health Psychology New York Routledge. pp. 519-525

Preferences for HIV testing services among men who have sex with men in the UK: A discrete choice experiment
Miners, A., Nadarzynski, T., Witzel, C, Phillips, A.N., Cambiano, V., Rodger, A.J. and Llewellyn, C.D. 2019. Preferences for HIV testing services among men who have sex with men in the UK: A discrete choice experiment. PLoS Medicine. 16 (4) e1002779. https://doi.org/10.1371/journal.pmed.1002779

Mixed-methods study in England and Northern Ireland to understand young men who have sex with men’s knowledge and attitudes towards human papillomavirus vaccination
Kesten, J.M., Flannagan, C., Ruane-McAteer, E., Merriel, S.W.D., Nadarzynski, T., Shapiro, G.K., Rosberger, Z. and Prue, G. 2019. Mixed-methods study in England and Northern Ireland to understand young men who have sex with men’s knowledge and attitudes towards human papillomavirus vaccination. BMJ Open. 9 (e025070) e025070. https://doi.org/10.1136/bmjopen-2018-025070

Games People Play: The Collapse of “Masculinities” and the Rise of Masculinity as Spectacle
Ridge, Damien T. 2019. Games People Play: The Collapse of “Masculinities” and the Rise of Masculinity as Spectacle. in: Barry, J.A., Kingerlee, R., Seager, M. and Sullivan, L. (ed.) The Palgrave Handbook of Male Psychology and Mental Health Cham Palgrave Macmillan. pp. 205-225

Targeted advertisement of chlamydia screening on social media: A mixed-methods analysis
Nadarzynski, T., Burton, Jack, Henderson, Kimberley, Zimmerman, Deborah, Hill, Orla and Graham, Cynthia 2019. Targeted advertisement of chlamydia screening on social media: A mixed-methods analysis. Digital Health. 5 205520761982719. https://doi.org/10.1177/2055207619827193

Suicide Prevention From the Perspectives of Gay, Bisexual, and Two-Spirit Men
Ferlatte, O., Oliffe, J.L., Louie, D.R., Ridge, Damien T., Broom, A. and Salway, T. 2019. Suicide Prevention From the Perspectives of Gay, Bisexual, and Two-Spirit Men. Qualitative Health Research. 29 (8), pp. 1186-1198. https://doi.org/10.1177/1049732318816082

Ageing with HIV
Rosenfeld, D., Ridge, Damien T. and Catalan, J. 2019. Ageing with HIV. in: Westwood, S. (ed.) Ageing, Diversity and Equality: Social Justice Perspectives London Routledge. pp. 259-275

Determinants of influenza and pertussis vaccination uptake in pregnancy: a multi-centre questionnaire study of pregnant women and healthcare professionals
Wilcox, C.R., Calvert, A., Metz, J., Kilich, E., MacLeod, R., Beadon, K., Heath, P.T., Khalil, A., Finn, A., Snape, M.D., Vandrevala, T., Nadarzynski, T., Coleman, M.A. and Jones, C.E. 2019. Determinants of influenza and pertussis vaccination uptake in pregnancy: a multi-centre questionnaire study of pregnant women and healthcare professionals. The Pediatric Infectious Disease Journal. 38 (6), pp. 625-630. https://doi.org/10.1097/INF.0000000000002242

Shades of communitas: a study of soft skills programs
Fixsen, Alison and Ridge, Damien T. 2019. Shades of communitas: a study of soft skills programs. Journal of Contemporary Ethnography. 48 (4), pp. 510-537. https://doi.org/10.1177/0891241618792075

In one’s own time: Contesting the temporality and linearity of bereavement
Kenny, K., Broom, A., Kirby, E. and Ridge, Damien T. 2019. In one’s own time: Contesting the temporality and linearity of bereavement. Health: An Interdisciplinary Journal for the Social Study of Health, Illness and Medicine. 23 (1), pp. 58-75. https://doi.org/10.1177/1363459317724854

Attendance of MSM at Genitourinary Medicine services in England: implications for selective HPV vaccination programme (a short communication)
Bayley, J., Mesher, D., Nadarzynski, T., Hughes, G. and Soldan, K. 2018. Attendance of MSM at Genitourinary Medicine services in England: implications for selective HPV vaccination programme (a short communication). Sexually Transmitted Infections. 94, pp. 542-544. https://doi.org/10.1136/sextrans-2016-052912

Men who have sex with men who do not access sexual health clinics nor disclose sexual orientation are unlikely to receive the HPV vaccine in the UK
Nadarzynski, T., Smith, H., Richardson, D., Bremner, S. and Llewellyn, C. 2018. Men who have sex with men who do not access sexual health clinics nor disclose sexual orientation are unlikely to receive the HPV vaccine in the UK. Vaccine. 36 (33), pp. 5065-5070. https://doi.org/10.1016/j.vaccine.2018.06.075

Strategies for improving mental health and wellbeing used by older people living with HIV: A qualitative investigation
Rosenfeld, D., Catalan, J., Ridge, Damien T. and On behalf of the HIV and Later Life (HALL) Team 2018. Strategies for improving mental health and wellbeing used by older people living with HIV: A qualitative investigation. AIDS Care. 30 (sup.2), pp. 102-107. https://doi.org/10.1080/09540121.2018.1468016

Making sense of the evolving nature of depression narratives and their inherent conflicts
Ridge, Damien T. 2018. Making sense of the evolving nature of depression narratives and their inherent conflicts . Subjectivity. 11 (2), p. 144–160. https://doi.org/10.1057/s41286-018-0048-z

Supported Decision-Making: The Expectations Held by People With Experience of Mental Illness
Knight, F., Kokanovic, R., Ridge, Damien T., Brophy, L., Hill, N., Johnston-Ataata, K. and Herman, H. 2018. Supported Decision-Making: The Expectations Held by People With Experience of Mental Illness. Qualitative Health Research. 28 (6), pp. 1002-1015. https://doi.org/10.1177/104973231876237

Self-care and entrepreneurism: An ethnography of soft skills development for higher education staff
Fixsen, Alison, Cranfield, S. and Ridge, Damien T. 2018. Self-care and entrepreneurism: An ethnography of soft skills development for higher education staff. Studies in Continuing Education. 40 (2), pp. 181-197. https://doi.org/10.1080/0158037X.2017.1418308

Perceptions of HPV and attitudes towards HPV vaccination amongst men who have sex with men: A qualitative analysis
Nadarzynski, T., Smith, H., Richardson, D., Pollard, A. and Llewellyn, C.D. 2017. Perceptions of HPV and attitudes towards HPV vaccination amongst men who have sex with men: A qualitative analysis. British Journal of Health Psychology. 22 (2), pp. 345-361. https://doi.org/10.1111/bjhp.12233

How to respond psychologically to terror attacks
Loveday, C. and Ridge, Damien T. 2017. How to respond psychologically to terror attacks. iNews.

What influences quality of life in older people living with HIV?
Catalan, J., Tuffrey, V., Ridge, Damien T. and Rosenfeld, D. 2017. What influences quality of life in older people living with HIV? AIDS Research and Therapy. 14 (22) 22. https://doi.org/10.1186/s12981-017-0148-9

Depression at Work, Authenticity in Question: Experiencing, Concealing and Revealing
Ridge, Damien T., Broom, A., Kokanovic, R., Ziebland, S. and Hill, N. 2017. Depression at Work, Authenticity in Question: Experiencing, Concealing and Revealing. Health. 23 (3), pp. 344-361. https://doi.org/10.1177/1363459317739437

Stories of Hell and Healing: Internet Users’ Construction of Benzodiazepine Distress and Withdrawal
Fixsen, Alison and Ridge, Damien T. 2017. Stories of Hell and Healing: Internet Users’ Construction of Benzodiazepine Distress and Withdrawal. Qualitative Health Research. 27 (13), pp. 2030-2041. https://doi.org/10.1177/1049732317728053

GPs’ perceptions of resilience training: a qualitative study
Cheshire, A., Hughes, J., Lewith, G., Panagioti, M, Peters, D., Simon, C. and Ridge, Damien T. 2017. GPs’ perceptions of resilience training: a qualitative study. British Journal of General Practice. 67 (663), pp. e709-e715. https://doi.org/10.3399/bjgp17X692561

Influences on GP coping and resilience: a qualitative study in primary care
Cheshire, A., Ridge, Damien T., Hughes, J., Peters, D., Panagioti, M., Simon, C. and Lewith, G. 2017. Influences on GP coping and resilience: a qualitative study in primary care. British Journal of General Practice. 67 (659), pp. E428-E436. https://doi.org/10.3399/bjgp17X690893

What influences quality of life in older people living with HIV?
Catalan, J., Ridge, Damien T., Tuffrey, V. and Rosenfeld, D. 2017. What influences quality of life in older people living with HIV? AIDS Research and Therapy. 14 (22) 22. https://doi.org/10.1186/s12981-017-0148-9

A survey to determine usual care after cancer treatment within the United Kingdom National Health Service
Duncan, M., Deane, J., White, P.D., Ridge, Damien T., Roylance, R., Korszun, A., Chalder, T., Bhui, K.S., Thaha, M.A. and Bourke, L. 2017. A survey to determine usual care after cancer treatment within the United Kingdom National Health Service. BMC Cancer . 17 (186) 186. https://doi.org/10.1186/s12885-017-3172-1

Care, control and the electroconvulsive therapy (ECT) ritual: Making sense of polarised patient narratives
Knight, F., Ridge, Damien T., McShane, R., Ryan, S. and Griffith, L. 2017. Care, control and the electroconvulsive therapy (ECT) ritual: Making sense of polarised patient narratives . Qualitative Health Research. 27 (11), pp. 1675-1685. https://doi.org/10.1177/1049732317701403

REFRAME: Resilience training for GPs
Lynch, S., Lown, M., Rajasingami, D., Peters, D., Ridge, Damien T., Cheshire, A., Fismer, K., Stewart-Brown, S, Lewith, H., Jagger, O. and Lewith, G. 2016. REFRAME: Resilience training for GPs. InnovAiT. 9 (6), p. 356–360. https://doi.org/10.1177/1755738016646396

Beyond maternal death: improving the quality of maternal care through national studies of ‘near-miss’ maternal morbidity
Knight, M., Acosta, C., Brocklehurst, P., Cheshire, A., FItzpatrick, K., Hinton, L., Jokinen, M., Kemp, B., Kurinczuk, J.J., Lewis, G., Lindquist, A., Locock, L., Nair, M., Patel, N., Quigley, M., Ridge, Damien T., Rivero-Arias, O., Sellers, S. and Shah, A. 2016. Beyond maternal death: improving the quality of maternal care through national studies of ‘near-miss’ maternal morbidity. Programme Grants for Applied Research. 4 (9) 9. https://doi.org/10.3310/pgfar04090

Age and Life Course Location as Interpretive Resources for Decisions Regarding Disclosure of HIV to Parents and Children: Findings from the HIV and Later Life Study
Rosenfeld, D., Ridge, Damien T., Catalan, J. and Delpech, V. 2016. Age and Life Course Location as Interpretive Resources for Decisions Regarding Disclosure of HIV to Parents and Children: Findings from the HIV and Later Life Study. Journal of Aging Studies. 38, pp. 81-91. https://doi.org/10.1016/j.jaging.2016.06.001

Graded Exercise Therapy Guided Self-Help Trial for Patients with Chronic Fatigue Syndrome (GETSET): Protocol for a Randomized Controlled Trial and Interview Study
Clark, L.V., Mccrone, P., Ridge, Damien T., Cheshire, A., Vergara-Williamson, M., Pesola, F. and White, P.D. 2016. Graded Exercise Therapy Guided Self-Help Trial for Patients with Chronic Fatigue Syndrome (GETSET): Protocol for a Randomized Controlled Trial and Interview Study. JMIR Research Protocols. 5 (2), p. e70. https://doi.org/10.2196/resprot.5395

How do we improve men’s mental health via primary care? An evaluation of the Atlas Men’s Well-being Pilot Programme for stressed/distressed men
Cheshire, A., Peters, D. and Ridge, Damien T. 2016. How do we improve men’s mental health via primary care? An evaluation of the Atlas Men’s Well-being Pilot Programme for stressed/distressed men. BMC Family Practice. 17 (13). https://doi.org/10.1186/s12875-016-0410-6

New Ways of Being a Man: “Positive” Hegemonic Masculinity in Meditation-based Communities of Practice
Lomas, Tim, Cartwright, T., Edginton, T.L. and Ridge, Damien T. 2016. New Ways of Being a Man: “Positive” Hegemonic Masculinity in Meditation-based Communities of Practice. Men and Masculinities. 19 (3), pp. 289-310. https://doi.org/10.1177/1097184X15578531

Sexual healthcare professionals’ views on HPV vaccination for men in the UK
Nadarzynski, T., Smith, H.E., Richardson, D., Ford, E. and Llewellyn, C.D. 2015. Sexual healthcare professionals’ views on HPV vaccination for men in the UK. British Journal of Cancer. 113 (11), pp. 1599-1601. https://doi.org/10.1038/bjc.2015.403

Atlas Men’s Well-being Programme: Evaluation Report
Cheshire, A. and Ridge, Damien T. 2015. Atlas Men’s Well-being Programme: Evaluation Report. London Faculty of Science and Technology, University of Westminster.

Starting antidepressant use: a qualitative synthesis of UK and Australian data
Anderson, C., Kirkpatrick, S., Ridge, Damien T., Kokanovic, R. and Tanner, C. 2015. Starting antidepressant use: a qualitative synthesis of UK and Australian data. BMJ Open. 5 (e008636). https://doi.org/10.1136/bmjopen-2015-008636

'My dirty little habit': patient constructions of antidepressant use and the ‘crisis’ of legitimacy
Ridge, Damien T., Kokanovic, R., Broom, A., Kirkpatrick, S., Anderson, C. and Tanner, C. 2015. 'My dirty little habit': patient constructions of antidepressant use and the ‘crisis’ of legitimacy. Social Science & Medicine. 146, p. 53–61. https://doi.org/10.1016/j.socscimed.2015.10.012

Cultivating equanimity through mindfulness meditation: a mixed methods enquiry into the development of decentring capabilities in men
Lomas, T., Edginton, T.L., Cartwright, T. and Ridge, Damien T. 2015. Cultivating equanimity through mindfulness meditation: a mixed methods enquiry into the development of decentring capabilities in men. International Journal of Wellbeing. 5 (3), pp. 88-106. https://doi.org/10.5502/ijw.v5i3.7

Interaction Rituals and Jumbled Emotions Among “Relative Strangers”: Simulated Patient Work on a Trainee Complementary Therapy Practitioner Program
Fixsen, Alison, Ridge, Damien T., Kirkpatrick, S. and Foot, D. 2015. Interaction Rituals and Jumbled Emotions Among “Relative Strangers”: Simulated Patient Work on a Trainee Complementary Therapy Practitioner Program . Sage Open. pp. 1-12. https://doi.org/10.1177/2158244015595090

A qualitative analysis of experiential challenges associated with meditation practice
Lomas, Tim, Cartwright, T., Edginton, T.L. and Ridge, Damien T. 2015. A qualitative analysis of experiential challenges associated with meditation practice. Mindfulness. 6, pp. 848-860. https://doi.org/10.1007/s12671-014-0329-8

Human papillomavirus and vaccine-related perceptions among men who have sex with men: a systematic review
Nadarzynski, T., Smith, H., Richardson, D., Jones, C.J. and Llewellyn, C.D. 2014. Human papillomavirus and vaccine-related perceptions among men who have sex with men: a systematic review. Sexually Transmitted Infections. 90 (7), pp. 515-523. https://doi.org/10.1136/sextrans-2013-051357

‘I just went with hope, because I thought I’m doing something’: Women’s Experiences of Western Herbal Practice for Distress
Yates, A., Whitehouse, J., Ridge, Damien T. and Green, J. 2014. ‘I just went with hope, because I thought I’m doing something’: Women’s Experiences of Western Herbal Practice for Distress. College of Medicine Multi-Disciplinary Student Summer School. King's College School of Nursing and Midwifery 05 Sep 2014

How women experience distress, and western herbal practice for the treatment of distress: implications for health care and self-management approaches
Yates, A., Whitehouse, J., Ridge, Damien T. and Green, J. 2014. How women experience distress, and western herbal practice for the treatment of distress: implications for health care and self-management approaches. University of Westminster Post-Graduate Fair. Univeristy of Westminster 29 Apr 2014

“It felt like someone holding you up and lifting the pain away”: Women's experiences of western herbal practice for the treatment of distress
Yates, A.J., Green, J., Whitehouse, J. and Ridge, Damien T. 2014. “It felt like someone holding you up and lifting the pain away”: Women's experiences of western herbal practice for the treatment of distress. European Journal of Integrative Medicine. 6 (5), p. 612. https://doi.org/10.1016/j.eujim.2014.07.007

Vital scientific puzzle or lived uncertainty? Professional and lived approaches to the uncertainties of ageing with HIV
Rosenfeld, D., Ridge, Damien T. and Von Lob, G. 2014. Vital scientific puzzle or lived uncertainty? Professional and lived approaches to the uncertainties of ageing with HIV. Health Sociology Review. 23 (1), pp. 20-32.

Gender comparisons in non-acute cardiac symptom recognition and subsequent help-seeking decisions: a mixed methods study protocol
Ridge, Damien T., Cheshire, A. and Stain Nolan 2014. Gender comparisons in non-acute cardiac symptom recognition and subsequent help-seeking decisions: a mixed methods study protocol. BMJ Open. 4 (10), p. e005742. https://doi.org/10.1136/bmjopen-2014-005742

Engagement with meditation as a positive health trajectory: Divergent narratives of progress in male meditators
Lomas, Tim, Ridge, Damien T., Cartwright, T. and Edginton, T.L. 2014. Engagement with meditation as a positive health trajectory: Divergent narratives of progress in male meditators. Psychology & Health. 29 (2), pp. 218-236. https://doi.org/10.1080/08870446.2013.843684

Men developing emotional intelligence through meditation? Integrating narrative, cognitive and electroencephalography (EEG) evidence
Lomas, Tim, Edginton, T.L., Cartwright, T. and Ridge, Damien T. 2014. Men developing emotional intelligence through meditation? Integrating narrative, cognitive and electroencephalography (EEG) evidence. Psychology of Men & Masculinity. 15 (2), pp. 213-224. https://doi.org/10.1037/a0032191

A religion of wellbeing? The appeal of Buddhism to men in London, United Kingdom
Lomas, Tim, Cartwright, T., Edginton, T.L. and Ridge, Damien T. 2014. A religion of wellbeing? The appeal of Buddhism to men in London, United Kingdom. Psychology of Religion and Spirituality. 6 (3), pp. 198-207. https://doi.org/10.1037/a0036420

'It was the most beautiful country I have ever seen': the role of Somali narrative in adapting to a new country
Ramsden, R. and Ridge, Damien T. 2013. 'It was the most beautiful country I have ever seen': the role of Somali narrative in adapting to a new country. Journal of Refugee Studies. 26 (2), pp. 226-246. https://doi.org/10.1093/jrs/fes021

I was so done in that I just recognized it very plainly, “You need to do something”’: men’s narratives of struggle, distress and turning to meditation
Lomas, Tim, Cartwright, T., Edginton, T.L. and Ridge, Damien T. 2013. I was so done in that I just recognized it very plainly, “You need to do something”’: men’s narratives of struggle, distress and turning to meditation. Health. 17 (2), pp. 191-208. https://doi.org/10.1177/1363459312451178

How women use and experience western herbal practice for distress: Implications for health care and self-management approaches
Yates, A., Green, J., Whitehouse, J. and Ridge, Damien T. 2013. How women use and experience western herbal practice for distress: Implications for health care and self-management approaches. European Journal of Integrative Medicine. 5 (6), pp. 579-580. https://doi.org/10.1016/j.eujim.2013.08.019

How women use and experience western herbal practice for distress: implications for health care and self-management approaches.
Yates, A., Green, J., Whitehouse, J. and Ridge, Damien T. 2013. How women use and experience western herbal practice for distress: implications for health care and self-management approaches. CAMSTRAND 2013. University of Westminster 02 Jul 2013 Elsevier. https://doi.org/doi:10.1016/j.eujim.2013.08.019

Patient outcomes and experiences of an acupuncture and self-care service for persistent low back pain in the NHS: a mixed methods approach
Cheshire, A., Polley, M.J., Peters, D. and Ridge, Damien T. 2013. Patient outcomes and experiences of an acupuncture and self-care service for persistent low back pain in the NHS: a mixed methods approach. BMC Complementary and Alternative Medicine. 13 (1), p. 300. https://doi.org/10.1186/1472-6882-13-300

Performance, emotion work, and transition: challenging experiences of complementary therapy student practitioners commencing clinical practice
Fixsen, Alison and Ridge, Damien T. 2012. Performance, emotion work, and transition: challenging experiences of complementary therapy student practitioners commencing clinical practice. Qualitative Health Research. 22 (9), pp. 1163-1175. https://doi.org/10.1177/1049732312449213

Use of patient narratives in promoting recovery from depression
Ridge, Damien T. 2012. Use of patient narratives in promoting recovery from depression. Nursing Standard. 26 (47), pp. 35-40.

Understanding depression through a 'coming out' framework
Ridge, Damien T. and Ziebland, S. 2012. Understanding depression through a 'coming out' framework. Sociology of Health and Illness. 34 (5), pp. 730-745. https://doi.org/10.1111/j.1467-9566.2011.01409.x

Constructing the placebo effect in the placebo wars: What is the way ahead?
Foot, D. and Ridge, Damien T. 2012. Constructing the placebo effect in the placebo wars: What is the way ahead? Health Sociology Review. 21 (3).

Evaluation of the experience led commissioning in end of life care project
Cheshire, A. and Ridge, Damien T. 2012. Evaluation of the experience led commissioning in end of life care project. University of Westminster. https://doi.org/London

Theorising men and distress: What’s on the horizon for research and scholarship?
Ridge, Damien T., Emslie, C. and White, A. 2011. Theorising men and distress: What’s on the horizon for research and scholarship? International Society of Critical Health Psychology, 7th Biennial Conference. Adelaide, Australia 18 - 20 Apr 2011

GPs make the NICE 2009 back pain guidelines work for patients in difficult financial times?
Rankine, S., Peters, D. and Ridge, Damien T. 2011. GPs make the NICE 2009 back pain guidelines work for patients in difficult financial times? College of Medicine Annual Conference. Mansion House, London 19 May 2011

Men behaving well? Journeys towards constructive engagement with well-being through meditation
Lomas, T., Cartwright, T., Edginton, T.L. and Ridge, Damien T. 2011. Men behaving well? Journeys towards constructive engagement with well-being through meditation. BSA Medical Sociology Group 43rd Annual Conference 2011. University of Chester 14 - 16 Sep 2011

Men behaving well? Journeys towards constructive engagement with well-being through meditation
Lomas, T., Cartwright, T., Edginton, T.L. and Ridge, Damien T. 2011. Men behaving well? Journeys towards constructive engagement with well-being through meditation. 7th Biennial Conference of the International Society of Critical Health Psychology (ISCHP). Adelaide, South Australia 18 -20 Apr 2011

Is it feasible and effective to provide osteopathy and acupuncture for patients with musculoskeletal problems in a GP setting? A service evaluation
Cheshire, A., Polley, M.J., Peters, D. and Ridge, Damien T. 2011. Is it feasible and effective to provide osteopathy and acupuncture for patients with musculoskeletal problems in a GP setting? A service evaluation. BMC Family Practice. 12 (49), p. 1. https://doi.org/10.1186/1471-2296-12-49

Understanding how men experience, express and cope with mental distress: where next?
Ridge, Damien T., Emslie, C. and White, A. 2011. Understanding how men experience, express and cope with mental distress: where next? Sociology of Health & Illness. 33 (1), pp. 145-159. https://doi.org/10.1111/j.1467-9566.2010.01266.x

Men behaving well? Journeys towards constructive engagement with well-being through meditation
Lomas, T., Cartwright, T., Edginton, T.L. and Ridge, Damien T. 2010. Men behaving well? Journeys towards constructive engagement with well-being through meditation. Psychology & Health. 25 (S1), p. 265. https://doi.org/10.1080/08870446.2010.502762

Opening up male subjectivity: where are we heading?
Ridge, Damien T. 2010. Opening up male subjectivity: where are we heading? "Self-health": a workshop on the new forms of patients’ narratives, subjectivities & ethics in healthcare. London School of Economics and Political Science 18 June 2010

Men, distress and performativity
Ridge, Damien T. 2010. Men, distress and performativity. in: The 8th biennial international Qualitative Research Conference, Bournemouth, 6-8th September 2010 Bournemouth University. pp. 45

Mind and body management strategies for chronic pain & rheumatoid arthritis: strategies in search of wellbeing
Shariff, F., Carter, J., Dow, C., Polley, M.J., Salinas, M. and Ridge, Damien T. 2009. Mind and body management strategies for chronic pain & rheumatoid arthritis: strategies in search of wellbeing. Qualitative Health Research. 19 (8), pp. 1037-1049. https://doi.org/10.1177/1049732309341189

Postcards from the edge: HIV positive narratives of sex and relationship breakdown among gay men
Ridge, Damien T. and Wright, R. 2009. Postcards from the edge: HIV positive narratives of sex and relationship breakdown among gay men. in: Hammack, P.L. and Cohler, B.J. (ed.) The story of sexual identity: narrative perspectives on the gay and lesbian life course Oxford Oxford University Press. pp. 251-274

Mind and body strategies for chronic pain and rheumatoid arthritis: strategies in search of wellbeing
Ridge, Damien T., Shariff, F., Carter, J., Dow, C., Polley, M.J. and Salinas, M. 2009. Mind and body strategies for chronic pain and rheumatoid arthritis: strategies in search of wellbeing. Medical Sociology Group 41st Annual Conference 2009. University of Manchester 03 - 05 Sep 2009 pp. 99

Recovery from depression using the narrative approach: a guide for doctors, complementary therapists, and mental health professionals
Ridge, Damien T. 2009. Recovery from depression using the narrative approach: a guide for doctors, complementary therapists, and mental health professionals. London, UK Jessica Kingsley Publishers.

Book review: Lifting the weight, Praeger, New York
Ridge, Damien T. 2009. Book review: Lifting the weight, Praeger, New York. International Journal of Men's Health. 8 (2), pp. 182-184. https://doi.org/10.3149/jmh.0802_178

On becoming a 'recovery ally' for people with depression (editorial)
Ridge, Damien T. 2009. On becoming a 'recovery ally' for people with depression (editorial). Journal of Holistic Healthcare. 6 (1), pp. 38-41.

Like a prayer: the role of spirituality and religion for people living with HIV in the UK
Ridge, Damien T., Williams, J., Anderson, I. and Elford, J. 2008. Like a prayer: the role of spirituality and religion for people living with HIV in the UK. Sociology of Health and Illness. 30 (3), pp. 413-428. https://doi.org/10.1111/j.1467-9566.2007.01062.x

Positive prevention: contemporary issues facing HIV positive people negotiating sex in the UK
Ridge, Damien T., Ziebland, S., Williams, J., Anderson, I. and Elford, J. 2007. Positive prevention: contemporary issues facing HIV positive people negotiating sex in the UK. Social Science & Medicine. 65 (4), pp. 755-770. https://doi.org/10.1016/j.socscimed.2007.03.049

Exploring men's and women's experiences of depression and engagement with health professionals: more similarities than differences? A qualitative interview study
Emslie, C., Ridge, Damien T., Ziebland, S. and Hunt, K. 2007. Exploring men's and women's experiences of depression and engagement with health professionals: more similarities than differences? A qualitative interview study. BMC Family Practice. 8 (43). https://doi.org/10.1186/1471-2296-8-43

What criteria do police officers' use to measure the success of an interview with a child witness?
Wright, R., Powell, M.B. and Ridge, Damien T. 2007. What criteria do police officers' use to measure the success of an interview with a child witness? Psychology, Crime and Law. 13 (4), pp. 395-404. https://doi.org/10.1080/10683160601060754

Remaking the masculine self and coping in the liminal world of the gay 'scene'
Ridge, Damien T., Plummer, D. and Peasley, D. 2006. Remaking the masculine self and coping in the liminal world of the gay 'scene'. Culture, Health & Sexuality. 8 (6), pp. 501-514. https://doi.org/10.1080/13691050600879524

"Who thinks I need a perfect body?" perceptions and internal dialogue among adolescents about their bodies
McCabe, M.P., Ricciardelli, L.A. and Ridge, Damien T. 2006. "Who thinks I need a perfect body?" perceptions and internal dialogue among adolescents about their bodies. Sex Roles. 55 (5-6), pp. 409-419. https://doi.org/10.1007/s11199-006-9093-0

"The old me could never have done that": how people give meaning to recovery following depression
Ridge, Damien T. and Ziebland, S. 2006. "The old me could never have done that": how people give meaning to recovery following depression. Qualitative Health Research. 16 (8), pp. 1038-1053. https://doi.org/10.1177/1049732306292132

The construction of the adolescent male body through sport
Ricciardelli, L.A., McCabe, M.P. and Ridge, Damien T. 2006. The construction of the adolescent male body through sport. Journal of Health Psychology. 11 (4), pp. 577-587. https://doi.org/10.1177/1359105306065018

Men's accounts of depression: reconstructing or resisting hegemonic masculinity?
Emslie, C., Ridge, Damien T., Ziebland, S. and Hunt, K. 2006. Men's accounts of depression: reconstructing or resisting hegemonic masculinity? Social Science & Medicine. 62 (9), pp. 2246-2257. https://doi.org/10.1016/j.socscimed.2005.10.017

Child abuse investigation: an in-depth analysis of how police officers perceive and cope with daily work challenges
Wright, R., Powell, M.B. and Ridge, Damien T. 2006. Child abuse investigation: an in-depth analysis of how police officers perceive and cope with daily work challenges. Policing: an International Journal of Police Strategies & Management. 29 (3), pp. 498-512. https://doi.org/10.1108/13639510610684728

Users' experiences of heroin and methadone treatment
Gourlay, J., Ricciardelli, L.A. and Ridge, Damien T. 2005. Users' experiences of heroin and methadone treatment. Substance Use & Misuse. 40 (12), pp. 1875-1882. https://doi.org/10.1080/10826080500259497

Mothers reframing physical activity: family oriented politicism, transgression and contested expertise in Australia
Lewis, B. and Ridge, Damien T. 2005. Mothers reframing physical activity: family oriented politicism, transgression and contested expertise in Australia. Social Science & Medicine. 60 (10), pp. 2295-2306. https://doi.org/10.1016/j.socscimed.2004.10.011

'It was an incredible thrill': the social meanings and dynamics of younger gay men's experiences of barebacking in Melbourne
Ridge, Damien T. 2004. 'It was an incredible thrill': the social meanings and dynamics of younger gay men's experiences of barebacking in Melbourne. Sexualities. 7 (3), pp. 259-279. https://doi.org/10.1177/1363460704040138

"You become really close...You talk about the silly things you did and we laugh": the role of binge drinking in secondary students' lives
Sheehan, M. and Ridge, Damien T. 2004. "You become really close...You talk about the silly things you did and we laugh": the role of binge drinking in secondary students' lives. in: Palacios, W.R. (ed.) Cocktails and dreams: perspectives on drug and alcohol use New Jersey Prentice Hall.

Social determinants of mental health for young same-sex attracted men
Ridge, Damien T. 2004. Social determinants of mental health for young same-sex attracted men. in: Keleher, H. and Murphy, B. (ed.) Understanding health: a determinants approach Oxford Oxford University Press.

Book review: The new public health (2nd ed.), Oxford University Press
Ridge, Damien T. 2004. Book review: The new public health (2nd ed.), Oxford University Press. Australian Journal of Primary Health. 10.

"Most useful": a rapid qualitative approach to mapping young peoples issues and programs in Vietnam
Ridge, Damien T. 2003. "Most useful": a rapid qualitative approach to mapping young peoples issues and programs in Vietnam. Development Bulletin. 62, pp. 70-74.

Being there: how teachers of students facing adversity promote positive relationships
Ridge, Damien T., Sheehan, M., Marshall, B., Maher, S. and Carlisle, R. 2003. Being there: how teachers of students facing adversity promote positive relationships. Qualitative Research Journal. 3 (2), pp. 5-21.

The health of young gays and lesbians
Ridge, Damien T. 2003. The health of young gays and lesbians. in: Liamputtong, P. and Gardner, H. (ed.) Health, social change & communities Melbourne Oxford University Press.

The construction of the adolescent male body through sports
Ricciardelli, L.A., McCabe, M.P. and Ridge, Damien T. 2003. The construction of the adolescent male body through sports. in: Australian Journal of Psychology. Combined abstracts of 2003 Australian Psychological Conferences Australia Australian Psychological Society Ltd.. pp. 207

Finding a place for health in the schooling process: a challenge for education
Ridge, Damien T., Northfield, J., St Leger, L., Marshall, B., Sheehan, M. and Maher, S. 2002. Finding a place for health in the schooling process: a challenge for education. Australian Journal of Education. 46 (1), pp. 19-33.

School health polices and practices in Victoria – a comparison involving socio-economic status and school geographical location
St Leger, L., Maher, S., Ridge, Damien T., Marshall, B., Sheehan, M. and Gibbons, C. 2002. School health polices and practices in Victoria – a comparison involving socio-economic status and school geographical location. Health Promotion Journal of Australia. 13 (3), pp. 201-204.

'This was a great project!': Reflections on a mental health promotion project in a remote indigenous school
Sheehan, M., Ridge, Damien T. and Marshall, B. 2002. 'This was a great project!': Reflections on a mental health promotion project in a remote indigenous school. Health Promotion Journal of Australia. 13 (3), pp. 201-204.

The value of asthma camps for young people in Victoria, Australia
Lord, A., St Leger, L., Ridge, Damien T. and Elisha, D. 2001. The value of asthma camps for young people in Victoria, Australia. Contemporary Nurse. 11 (2-3), pp. 133-141.

"I will start treatment when I think the time is right": HIV-positive gay men talk about their decision not to access antiretroviral therapy
Gold, R.S. and Ridge, Damien T. 2001. "I will start treatment when I think the time is right": HIV-positive gay men talk about their decision not to access antiretroviral therapy. AIDS Care. 13 (6), pp. 693-708. https://doi.org/10.1080/09540120120076869

"You become really close... you talk about the silly things you did, and we laugh": the role of binge drinking in female secondary students' lives
Sheehan, M. and Ridge, Damien T. 2001. "You become really close... you talk about the silly things you did, and we laugh": the role of binge drinking in female secondary students' lives. Substance Use & Misuse. 36 (3), pp. 347-372. https://doi.org/10.1081/JA-100102630

Erasing the margins: youth marginalisation round table (YMaRT), building relationships and youth directed initiatives: a report from the round table
Ridge, Damien T. 2001. Erasing the margins: youth marginalisation round table (YMaRT), building relationships and youth directed initiatives: a report from the round table. Health Promotion Journal of Australia. 12 (3), pp. 196-198.

Building relations and youth directed initiatives in research and services
Ridge, Damien T. 2001. Building relations and youth directed initiatives in research and services. Health Promotion Journal of Australia. 12 (3), pp. 6-8.

Jump rope for heart: evaluating a cardiovascular health programme for primary school students
Thistlewaite, K., St Leger, L., Ridge, Damien T. and Maher, S. 2000. Jump rope for heart: evaluating a cardiovascular health programme for primary school students. ACHPER Austalia Healthy Lifestyles Journal. 47 (2), pp. 5-8.

"Asian" men on the scene: challenges to "gay communities"
Ridge, Damien T., Hee, A. and Minichiello, V. 1999. "Asian" men on the scene: challenges to "gay communities". Journal of Homosexuality. 36 (3/4), pp. 43-68. https://doi.org/10.1300/J082v36n03_03

Being 'real' in suicide prevention evaluation: the role of the ethnographer's emotions under traumatic conditions
Ridge, Damien T., Hee, A. and Aroni, R. 1999. Being 'real' in suicide prevention evaluation: the role of the ethnographer's emotions under traumatic conditions. Australian Journal of Primary Health. 5 (3), pp. 21-31. https://doi.org/10.1071/PY99030

Asian men on the scene: challenges to 'gay communities'
Ridge, Damien T., Hee, A. and Minichiello, V. 1998. Asian men on the scene: challenges to 'gay communities'. in: Jackson, P.A. and Sullivan, G. (ed.) Multicultural queer: Australian narratives New York Haworth Press.

From pharmaceuticals to alternative treatments for HIV/AIDS: what is the potential?
Ridge, Damien T. and Arachne, J. 1997. From pharmaceuticals to alternative treatments for HIV/AIDS: what is the potential? Health Care Analysis. 5 (4), pp. 275-282. https://doi.org/10.1007/BF02678525

Queer connections: community, the scene and an epidemic
Ridge, Damien T., Minichiello, V. and Plummer, D. 1997. Queer connections: community, the scene and an epidemic. Journal of Contemporary Ethnography. 26 (23), pp. 146-181. https://doi.org/10.1177/089124197026002002

Religiosity, sexual behaviour and safe sex practices: further evidence
Minichiello, V., Paxton, S., Cowling, V., Cross, G., Savage, J. and Ridge, Damien T. 1996. Religiosity, sexual behaviour and safe sex practices: further evidence. Australian and New Zealand Journal of Public Health. 20 (3), pp. 321-323. https://doi.org/10.1111/j.1467-842X.1996.tb01037.x

Negotiated safety: not negotiable or safe?
Ridge, Damien T. 1996. Negotiated safety: not negotiable or safe? Venereology. 9 (2), pp. 98-100.

Knowledge and practice of sexual safety in Melbourne gay men in the nineties
Ridge, Damien T., Plummer, D. and Minichiello, V. 1994. Knowledge and practice of sexual safety in Melbourne gay men in the nineties. Australian Journal of Public Health. 18 (3), pp. 319-325. https://doi.org/10.1111/j.1753-6405.1994.tb00252.x

Young gay men and HIV: running the risk?
Ridge, Damien T., Plummer, D. and Minichiello, V. 1994. Young gay men and HIV: running the risk? AIDS Care. 6 (4), pp. 371-378. https://doi.org/10.1080/09540129408258651

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