Crisis as a plague on organisation: Defoe and A Journal of the Plague Year

Knowles, D., Hindley, C. and Ruth, D. 2019. Crisis as a plague on organisation: Defoe and A Journal of the Plague Year. Journal of Organizational Change Management. 32 (6), pp. 640-649. doi:10.1108/JOCM-03-2019-0074

TitleCrisis as a plague on organisation: Defoe and A Journal of the Plague Year
TypeJournal article
AuthorsKnowles, D., Hindley, C. and Ruth, D.
Abstract

Purpose – The purpose of this paper is to enrich the understanding of current models of organisational response to crises and offer additional perspectives on some of these models. It is also intended to confirm the value of fiction as a truth-seeking and hermeneutic device for enriching the imagination.
Design/methodology/approach – The study uses Daniel Defoe’s 1722 novel A Journal of the Plague Year to draw parallels between his portrayal of the London Great Plague of 1665 and the management of modern-day crises. Defoe uses London’s ordeal of the Great Plague to advise those subjected to future crises. Through his representation of plague-ridden streets, Defoe shows stakeholders acting in ways described in current crisis management literature.
Findings – The authors note how the management of the Plague crisis was unsuccessful and they challenge the very idea of managing a true crisis. The authors are able to illustrate and offer refinements to the Pearson and Clair (1998) and Janes (2010) models of crisis management as well as confirming the value of their constructs across a lapse of centuries.
Research limitations/implications – Although it is an examination of a single novel, the findings suggest value in conceptualising organisational crises in innovative and more imaginative ways.
Originality/value – It confirms the heuristic value of using fiction to understand organisational change and adds value to current models

KeywordsOrganizational change, Crisis management, Cities, Fiction, Defoe, Organization
JournalJournal of Organizational Change Management
Journal citation32 (6), pp. 640-649
ISSN0953-4814
Year2019
PublisherEmerald
Accepted author manuscript
File Access Level
Open (open metadata and files)
Publisher's version
File Access Level
Open (open metadata and files)
Digital Object Identifier (DOI)doi:10.1108/JOCM-03-2019-0074
Publication dates
Published07 Oct 2019
Supplemental file
File Access Level
Open (open metadata and files)

Related outputs

Teaching research methods: Introducing a psychogeographical approach
Hindley, C., Knowles, D. and Ruth, D. 2020. Teaching research methods: Introducing a psychogeographical approach. Journal of Management & Organization. Advanced online publication. doi:10.1017/jmo.2019.15

Learning atmospheres: Re-imagining management education through the dérive
Michels, C., Hindley, C., Knowles, D. and Ruth, D. 2020. Learning atmospheres: Re-imagining management education through the dérive. Management Learning. Advanced online publication. doi:10.1177/1350507620906673

Gender Differentiation in Media Industries. Man-made media? Muted Women
Knowles, D., Clarke, L., Michielsens, E. and Snijders, S. 2018. Gender Differentiation in Media Industries. Man-made media? Muted Women.

The use of Fiction in Management Research: The Journey of Ulysses
Knowles, D., Hindley, C. and Ruth, D. 2017. The use of Fiction in Management Research: The Journey of Ulysses. European Conference on Methodology in Business and Management Studies . Dublin Institute of Technology, Dublin, Republic of Ireland 21 - 23 Jun 2017

A Day in the Life of ... Ulysses in Dublin
Knowles, D. 2017. A Day in the Life of ... Ulysses in Dublin. European Group for Organizational Studies. Copenhagen, Denmark 05 - 08 Jul 2017

Manmade Media? The Muffled Voices of Women
Knowles, D., Snijders, S., Clarke, L., Michielsens, E. and Goodacre, H. 2017. Manmade Media? The Muffled Voices of Women. 10th Equality, Diversity and Inclusion Conference. Brunel Business School, Brunel University London 28 - 30 Jun 2017

Psychogeography in a Time of Calamity: Dériving with Defoe
Knowles, D., Ruth, D. and Hindley, C. 2016. Psychogeography in a Time of Calamity: Dériving with Defoe. Benson, V. and Filippaios, F. (ed.) European Conference on Research Methodology in Business and Management Studies. Kingston University, Kingston-on-Thames, UK 08 - 10 Jun 2016 Academic Conferences and Publishing International.

Psychogeography for Student Researchers: a case for the dérive
Hindley, C., Knowles, D. and Ruth, D. 2015. Psychogeography for Student Researchers: a case for the dérive. Bezzina, F. and Cassar, V. (ed.) European Conference on Research Methods in Business and Management . University of Malta 10 - 12 Jun 2015 Academic Conferences and Publishing International.

What Practical use is Made of Student Evaluations of Teaching?
Knowles, D. and Hindley, C. 2014. What Practical use is Made of Student Evaluations of Teaching? European Conference on Research Methodology for Business and Management Studies. Cass Business School, City University, London, UK 16 - 17 Jun 2014

Performance and performativity: undoing fictions of women business owners
Phillips, M. and Knowles, D. 2011. Performance and performativity: undoing fictions of women business owners. Gender, Work and Organization. 19 (4), pp. 416-437. doi:10.1111/j.1468-0432.2010.00528.x

Claiming the streets: feminist implications of psychogeography as a business research method
Knowles, D. 2009. Claiming the streets: feminist implications of psychogeography as a business research method. Electronic Journal of Business Research Methods. 7 (1), pp. 47-54.

The strolling study: psychogeography for organisational researchers
Knowles, D. 2008. The strolling study: psychogeography for organisational researchers. British Academy of Management Conference 2008 (BAM2008). Majestic Hotel, Harrogate 9 - 11 Sep 2008

My colleagues and my filing cabinet: insider research access for part-time post-graduate students
Knowles, D. 2008. My colleagues and my filing cabinet: insider research access for part-time post-graduate students. in: Proceedings of the 7th European Conference on Research Methods for Business and Management Studies held at Regent’s College, London, 19-20 June 2008 Academic Conferences and Publishing International. pp. 201-208

Foreign language use among decision-makers of successfully internationalised SMEs: questioning the language-training paradigm
Knowles, D., Mughan, T. and Lloyd-Reason, L. 2006. Foreign language use among decision-makers of successfully internationalised SMEs: questioning the language-training paradigm. Journal of Small Business and Enterprise Development. 13 (4), pp. 620-641. doi:10.1108/14626000610705787

Measures and self-reported sources of success of women business owners
Knowles, D. 2006. Measures and self-reported sources of success of women business owners. 11th Annual Symposium of the Academy of Marketing Special Interest Group in Entrepreneurial and Small Business Marketing. Lincoln, UK 04-06 Jan 2006

Learning from longitudinal research into women's experience of business ownership
Knowles, D. 2006. Learning from longitudinal research into women's experience of business ownership. in: Proceedings of the European Conference on Research Methodology for Business and Management Studies (ECRM 2006), Trinity College Dublin, Ireland, 17-18 July 2006 Academic Conferences and Publishing International. pp. 219-226

Financing strategies of women small business owners
Knowles, D. 2005. Financing strategies of women small business owners. 2005 50th World Conference of ICSB: Golden Opportunities for Entrepreneurship. Washington, USA 15-18 Jun 2005

"Torn between the two": work/life balance of women small business owners
Knowles, D. 2005. "Torn between the two": work/life balance of women small business owners. Gender, Work and Organisation: 4th International Interdisciplinary Conference. Keele, UK 22-24 Jun 2005

"In the eye of the beholder": women entrepreneurs' measures and sources of success
Knowles, D. 2005. "In the eye of the beholder": women entrepreneurs' measures and sources of success. BAM 2005: Challenges of Organizations in Global Markets. Oxford, UK 13-15 Sep 2005

Segregated authority: first-line manager roles in single gender reporting lines
Knowles, D. and Hales, C. 2003. Segregated authority: first-line manager roles in single gender reporting lines. British Academy of Management Conference 2003 (BAM2003). Harrogate, UK 15-17 Sep 2003

Ditch-dragging and bridge-building: working towards interdisciplinarity in women's entrpreneurship research
Knowles, D. 2003. Ditch-dragging and bridge-building: working towards interdisciplinarity in women's entrpreneurship research. 13th Annual Small Business and Enterprise Development Conference. Surrey, UK 03-04 Apr 2003

What do we learn from longitudinal research?: second interviews with women entrepreneurs
Knowles, D. 2002. What do we learn from longitudinal research?: second interviews with women entrepreneurs. Small Business and Enterprise Development Conference: theoretical and empirical advances in internal entrepreneurship. Nottingham, UK 15-16 Apr 2002

Gendering first-line management roles
Hales, C. and Knowles, D. 2002. Gendering first-line management roles. Employment Research Unit Annual Conference. Cardiff, UK 12-13 Sep 2002

From supervisors to team co-ordinators and business unit managers: a reconfiguration or reconceptualisation of the role of first-line manager
Knowles, D. and Hales, C. 2001. From supervisors to team co-ordinators and business unit managers: a reconfiguration or reconceptualisation of the role of first-line manager. British Academy of Management Conference 2001 (BAM2001). Cardiff, UK 05-07 Sep 2001

Permalink - https://westminsterresearch.westminster.ac.uk/item/qz243/crisis-as-a-plague-on-organisation-defoe-and-a-journal-of-the-plague-year


Share this
Tweet
Email

Usage statistics

1 total views
12 total downloads
1 views this month
2 downloads this month
These values are for the period from September 2nd 2018, when this repository was created

Export as