Market segmentation and customer knowledge for shopping centres

Dennis, C., Marsland, D., Cockett, T. and Hlupic, V. 2003. Market segmentation and customer knowledge for shopping centres. in: Budin, L. (ed.) ITI 2003 : proceedings of the 25th International Conference on Information Technology Interfaces : Silver interfaces: computer at the university : June 16-19, 2003, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 417-424

Chapter titleMarket segmentation and customer knowledge for shopping centres
AuthorsDennis, C., Marsland, D., Cockett, T. and Hlupic, V.
EditorsBudin, L.
Book titleITI 2003 : proceedings of the 25th International Conference on Information Technology Interfaces : Silver interfaces: computer at the university : June 16-19, 2003, Cavtat, Croatia
Page range417-424
Year2003
PublisherSRCE University Computing Centre
Publication dates
Published2003
Place of publicationZagreb, Croatia
ISBN9539676967

Related outputs

Organisational culture is key to getting the most out of technology
Hlupic, V. 2017. Organisational culture is key to getting the most out of technology. Employee Benefits.

Employee engagement: what should leaders (not) do?
Hlupic, V. 2017. Employee engagement: what should leaders (not) do? HR Review.

Developing an entrepreneurial mindset
Hlupic, V. 2017. Developing an entrepreneurial mindset. HR Magazine.

Approaches to failure and management maturity
Hlupic, V. 2017. Approaches to failure and management maturity. HR Magazine.

Knowledge management activities in social enterprises: lessons for small and non-profit firms
Granados, M., Mohamed, S. and Hlupic, V. 2017. Knowledge management activities in social enterprises: lessons for small and non-profit firms. Journal of Knowledge Management. 21 (2), pp. 376-396. https://doi.org/10.1108/jkm-01-2016-0026

Shifting to a Higher Level of Individual and Organizational Consciousness
Hlupic, V. 2016. Shifting to a Higher Level of Individual and Organizational Consciousness. Huffington Post UK.

Mindset: the big shift
Hlupic, V. 2016. Mindset: the big shift. LID Publishing.

The future. Humans won’t be beaten by machines
Hlupic, V. 2016. The future. Humans won’t be beaten by machines.

Power as a catalyst for humanising organisations
Hlupic, V. 2016. Power as a catalyst for humanising organisations. HR Magazine.

The problem with leadership development
Hlupic, V. 2016. The problem with leadership development.

HR technology: It's not about people versus machines
Hlupic, V. 2016. HR technology: It's not about people versus machines. HR Magazine.

Anchoring the shift in mindset
Hlupic, V. 2016. Anchoring the shift in mindset.

Corporate Blending Machine
Hlupic, V. 2016. Corporate Blending Machine. The HR Director.

Leadership for knowledge organizations
Amar, A. and Hlupic, V. 2016. Leadership for knowledge organizations. European Journal of Innovation Management. 19 (2), pp. 239-260. https://doi.org/10.1108/EJIM-12-2014-0120

Trust: it is all about leadership
Hlupic, V. 2016. Trust: it is all about leadership.

Why engaging the employee is great for the customer
Hlupic, V. 2015. Why engaging the employee is great for the customer. HR Zone.

Viewpoint: Creating a broader motivation strategy
Hlupic, V. 2015. Viewpoint: Creating a broader motivation strategy. Employee Benefits.

Engaging teams in smaller businesses
Hlupic, V. 2015. Engaging teams in smaller businesses. ILM Edge Magazine.

Why Paying More can Reduce Tour Cost Base
Hlupic, V. 2015. Why Paying More can Reduce Tour Cost Base. CMI.

Humans aren’t resources – so let’s stop treating them that way
Hlupic, V. 2015. Humans aren’t resources – so let’s stop treating them that way. CIPD.

A six-shooter for better business
Hlupic, V. 2015. A six-shooter for better business. LID Publishing.

Don't mention engagement
Hlupic, V. 2015. Don't mention engagement. HR Magazine.

Let's rebrand HR: Human resonance
Hlupic, V. 2015. Let's rebrand HR: Human resonance. HR Magazine.

Leading for purpose and profit
Hlupic, V. 2015. Leading for purpose and profit. HR Magazine.

Shifting management
Hlupic, V. 2015. Shifting management. HR Magazine.

Management Shift
Hlupic, V. 2015. Management Shift. Training Journal.

Effects of Practicing Meditation in the East and the West: Leaders in the West Benefit More
Amar, A., Hlupic, V. and Tamwatin, T. 2015. Effects of Practicing Meditation in the East and the West: Leaders in the West Benefit More . Academy of Management Conference. Vancouver 07 - 11 Aug 2015 Academy of Management. https://doi.org/10.5465/AMBPP.2015.18146abstract

Implementing new leadership paradigm using the 6 Box Leadership diagnostics: some data patterns
Hlupic, V. 2015. Implementing new leadership paradigm using the 6 Box Leadership diagnostics: some data patterns. 7th Developing Leadership Capacity Conference. Henley Business School 15 - 16 Jul 2015 Henley Business School.

Effect of Meditation of Self-Perception of Leadership Skills: A Contol Group Study of CEOs
Amar, A., Hlupic, V. and Tamwatin, T. 2014. Effect of Meditation of Self-Perception of Leadership Skills: A Contol Group Study of CEOs. Academy of Management Conference 2014. Philadelphia, USA 01 - 05 Aug 2014 Academy of Management. https://doi.org/10.5465/AMBPP.2014.300

The Management Shift: How to Harness the Power of People and Transform Your Organization For Sustainable Success
Hlupic, V. 2014. The Management Shift: How to Harness the Power of People and Transform Your Organization For Sustainable Success. Basingstoke, UK Palgrave Macmillan.

The Management Shift: How to Harness the Power of People and Transform Your Organization For Sustainable Success
Hlupic, V. 2014. The Management Shift: How to Harness the Power of People and Transform Your Organization For Sustainable Success. Basingstoke, UK Palgrave Macmillan.

Effect of meditation on self-perception of leadership skills: a control study group study of CEOs
Amar, A.D., Hlupic, V. and Tamwatin, T. 2014. Effect of meditation on self-perception of leadership skills: a control study group study of CEOs. 74th Annual Meeting of the Academy of Management. Philadelphia, PA 01 - 05 Aug 2014

Social Enterprises as knowledge-based organisations: UK experiences
Granados, M., Coakes, E., Hlupic, V. and Mohamed, S. 2013. Social Enterprises as knowledge-based organisations: UK experiences. UNRISD Conference on the Potential and Limits of Social and Solidarity Economy. Geneva, Switzerland 06 - 08 May 2013

The organisation of Social Enterprises from a knowledge-based perspective
Granados, M., Hlupic, V., Coakes, E. and Mohamed, S. 2013. The organisation of Social Enterprises from a knowledge-based perspective. 4th EMES International Research Conference on Social Enterprise 'If Not For Profit, For What? And How?. Liege, Belgium 01 - 04 Jul 2013

Developing Knowledge Management Capabilities in Social Enterprises: UK experience
Granados, M., Hlupic, V., Coakes, E. and Mohamed, S. 2013. Developing Knowledge Management Capabilities in Social Enterprises: UK experience. 14th European Conference on Knowledge Management - ECKM 2013. Kaunas University of Technology, Kaunas, Lithuania Sep 2013 Academic Conferences and Publishing International.

Does meditation improve emotional intelligence of senior managers? Findings from a study in London
Tamwatin, T., Hlupic, V. and Amar, A.D. 2013. Does meditation improve emotional intelligence of senior managers? Findings from a study in London. Academy of Management Proceedings. 2013 (1), p. 11785. https://doi.org/10.5465/AMBPP.2013.257

Simulation modelling software approaches to manufacturing problems
Hlupic, V. 2012. Simulation modelling software approaches to manufacturing problems. Lambert Academic Publishing.

How managers succeed by letting employees lead
Amar, A.D., Hentrich, C., Bastani, B. and Hlupic, V. 2012. How managers succeed by letting employees lead. Organizational Dynamics. 41 (1), pp. 62-71. https://doi.org/10.1016/j.orgdyn.2011.12.008

Social enterprise and social entrepreneurship: a bibliometric analysis from 1991 to 2010
Granados, M., Hlupic, V., Coakes, E. and Mohamed, S. 2011. Social enterprise and social entrepreneurship: a bibliometric analysis from 1991 to 2010. 3rd EMES International Research Conference on Social Enterprise. Roskilde, Denmark 4th-7th July 2011

Social enterprise and social entrepreneurship research and theory: a bibliometric analysis
Granados, M., Hlupic, V., Coakes, E. and Mohamed, S. 2011. Social enterprise and social entrepreneurship research and theory: a bibliometric analysis. Social Enterprise Journal. 7 (3), pp. 198-218. https://doi.org/10.1108/17508611111182368

Implementing a discrete event software selection methodology for supporting decision making at Accenture
Tewoldeberhan, T.W., Verbraeck, A. and Hlupic, V. 2010. Implementing a discrete event software selection methodology for supporting decision making at Accenture. Journal of the Operational Research Society. 61 (10), pp. 1446-1458. https://doi.org/10.1057/jors.2009.119

Kontrollverzicht stärkt manager
Amar, A.D., Hentrich, C. and Hlupic, V. 2010. Kontrollverzicht stärkt manager. Harvard Business Manager. 32, pp. 94-97.

To be a better leader, give up authority
Amar, A.D., Hentrich, C. and Hlupic, V. 2009. To be a better leader, give up authority. Harvard Business Review. 87 (12), pp. 22-24.

Development of e-commerce in Croatia: a survey
Spremic, M. and Hlupic, V. 2007. Development of e-commerce in Croatia: a survey. Information Technology for Development. 13 (4), pp. 391-409. https://doi.org/10.1002/itdj.20068

Criteria for the evaluation of business process simulation tools
Bosilj-Vuksic, V., Ceric, V. and Hlupic, V. 2007. Criteria for the evaluation of business process simulation tools. Interdisciplinary Journal of Information, Knowledge, and Management. 2, pp. 73-88.

Synchronous design of business processes and information systems using dynamic process modelling
Giaglis, G.M., Hlupic, V., de Vreede, G.J. and Verbraeck, A. 2005. Synchronous design of business processes and information systems using dynamic process modelling. Business Process Management Journal. 11 (5), pp. 488-500. https://doi.org/10.1108/14637150510619849

Business process modelling using discrete-event simulation: current opportunities and future challenges
Hlupic, V. and de Vreede, G.J. 2005. Business process modelling using discrete-event simulation: current opportunities and future challenges. International Journal of Simulation and Process Modelling. 1 (1/2), pp. 72-81. https://doi.org/10.1504/IJSPM.2005.007115

Business process modelling: potential benefits and obstacles for wider use
Hlupic, V. 2003. Business process modelling: potential benefits and obstacles for wider use. International Journal of Simulation: Systems, Science and Technology. 4 (1-2), pp. 62-67.

Managing knowledge in a collaborative context: how may intellectual resources be harnessed towards joint effect?
Qureshi, S., Hlupic, V., de Vreede, G.J., Briggs, R.O. and Nunamaker, J. 2003. Managing knowledge in a collaborative context: how may intellectual resources be harnessed towards joint effect? in: Hlupic, V. (ed.) Knowledge and business process management Hershey, USA Idea Group Publishing. pp. 174-195

Technical aspects of knowledge management
Patel, N., Hlupic, V. and Paul, R.J. 2003. Technical aspects of knowledge management. in: Hlupic, V. (ed.) Knowledge and business process management Hershey, USA Idea Group Publishing. pp. 196-216

Integration of discrete-event simulation and knowledge management; benefits and the way forward
Hlupic, V., Verbraeck, A. and de Vreede, G.J. 2003. Integration of discrete-event simulation and knowledge management; benefits and the way forward. UKSIM 2003: the Sixth National Conference of the UK Simulation Society. Cambridge, UK 09-11 Apr 2003

What causes value to be created when it did not exist before?: a research model for value creation
Hlupic, V. and Qureshi, S. 2003. What causes value to be created when it did not exist before?: a research model for value creation. Thirty-Sixth Hawaii International Conference on System Sciences. Hawaii, USA 06-09 January 2003

A research model for collaborative value creation from intellectual capital
Hlupic, V. and Qureshi, S. 2003. A research model for collaborative value creation from intellectual capital. in: Budin, L. (ed.) ITI 2003 : proceedings of the 25th International Conference on Information Technology Interfaces : Silver interfaces: computer at the university : June 16-19, 2003, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 431-438

Intelligent agents for knowledge management in e-commerce: opportunities and challenges
Hlupic, V., Pouloudi, N. and Rzevski, G. 2003. Intelligent agents for knowledge management in e-commerce: opportunities and challenges. in: Hlupic, V. (ed.) Knowledge and business process management Hershey, USA Idea Group Publishing. pp. 51-67

Knowledge management and e-commerce: issues and opportunities
Hlupic, V. 2003. Knowledge management and e-commerce: issues and opportunities. in: Budin, L. (ed.) ITI 2003: proceedings of the 25th International Conference on Information Technology Interfaces: Silver interfaces: computer at the university: June 16-19, 2003, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 431-438

Simulation modelling as the link between change management approaches
Currie, W.L. and Hlupic, V. 2003. Simulation modelling as the link between change management approaches. in: Hlupic, V. (ed.) Knowledge and business process management Hershey, USA Idea Group Publishing. pp. 33-50

Business process renovation using discrete-event simulation and workflow management
Bosilj-Vuksic, V., Kovacic, A. and Hlupic, V. 2003. Business process renovation using discrete-event simulation and workflow management. UKSIM 2003: the Sixth National Conference of the UK Simulation Society. Cambridge, UK 09-11 Apr 2003

Designing organisational memory in knowledge intensive companies: a case study
Alwis, D., Hlupic, V. and Rzevski, G. 2003. Designing organisational memory in knowledge intensive companies: a case study. in: Hlupic, V. (ed.) Knowledge and business process management Hershey, USA Idea Group Publishing. pp. 137-153

Factors that cause value creation from IC
Alwis, D., Hlupic, V. and Fitzgerald, G. 2003. Factors that cause value creation from IC. in: Budin, L. (ed.) ITI 2003 : proceedings of the 25th International Conference on Information Technology Interfaces : Silver interfaces: computer at the university : June 16-19, 2003, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 411-416

Towards an integrated approach to knowledge management: hard, soft and abstract issues
Hlupic, V., Pouloudi, A. and Rzevski, G. 2002. Towards an integrated approach to knowledge management: hard, soft and abstract issues. Knowledge and Process Management: the Journal of Corporate Transportation. 9 (2), pp. 90-102. https://doi.org/10.1002/kpm.134

GROUPSIM: investigating issues in collaborative simulation modelling
Taylor, S.J.E., Robinson, S., Hlupic, V. and Ladbrook, J. 2002. GROUPSIM: investigating issues in collaborative simulation modelling. Operational Research Society (UK): Simulation Study Group: Two Day Workshop. Warwick, UK 20-21 Mar 2002

A methodology for the selection of knowledge management (KM) tools
Patel, N. and Hlupic, V. 2002. A methodology for the selection of knowledge management (KM) tools. in: Glavinic, V., Vesna, H.D. and Simic, D. (ed.) ITI 2002: proceedings of the 24th International Conference on Information Technology Interfaces: June 24-27, 2002, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 369-376

Simulation modelling and knowledge management: separated but inseparable?
Hlupic, V., Verbraeck, A. and de Vreede, G.J. 2002. Simulation modelling and knowledge management: separated but inseparable? in: Krug, W. and Verbraeck, A. (ed.) Simulation in industry : 14th European Simulation Symposium (ESS'02) San Diego, USA Society for Modeling & Simulation International ( SCS ). pp. 193-200

Knowledge management in e-commerce: the use of intelligent agents
Hlupic, V., Pouloudi, N. and Rzevski, G. 2002. Knowledge management in e-commerce: the use of intelligent agents. in: Glavinic, V., Hljuz Dobric, V. and Simic, D. (ed.) ITI 2002 : proceedings of the 24th International Conference on Information Technology Interfaces : June 24-27, 2002, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 349-356

Explaining the development of the reengineering teams using conflict, and communication
Choudrie, J. and Hlupic, V. 2002. Explaining the development of the reengineering teams using conflict, and communication. Second International Conference on Systems Thinking in Management (ICSTM-2002). Salford, UK 03-05 Apr 2002

Building critical organisational knowledge: a case study
Alwis, D., Hlupic, V. and Rzevski, G. 2002. Building critical organisational knowledge: a case study. in: Glavinic, V., Hljuz Dobric, V. and Simic, D. (ed.) ITI 2002 : proceedings of the 24th International Conference on Information Technology Interfaces : June 24-27, 2002, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 293-298

Guest editorial: business process reengineering: an analysis perspective
Irani, Z., Hlupic, V. and Giaglis, G.M. 2002. Guest editorial: business process reengineering: an analysis perspective. International Journal of Flexible Manufacturing Systems. 14 (1), pp. 5-10. https://doi.org/10.1023/A:1013868430717

Teams and their motivation for business process reengineering: a research note
Choudrie, J., Hlupic, V. and Irani, Z. 2002. Teams and their motivation for business process reengineering: a research note. International Journal of Flexible Manufacturing Systems. 14 (1), pp. 99-107. https://doi.org/10.1023/A:1013824331143

Dynamic business process modelling (BPM) for business process change
Patel, N. and Hlupic, V. 2001. Dynamic business process modelling (BPM) for business process change. International Journal of Simulation: Systems Science and Technology. 2 (2), pp. 65-76.

Editorial: business process reengineering: a modeling perspective
Irani, Z., Hlupic, V. and Giaglis, G.M. 2001. Editorial: business process reengineering: a modeling perspective. International Journal of Flexible Manufacturing Systems. 13 (2), pp. 99-104. https://doi.org/10.1023/A:1011122916139

Business process modelling using discrete-event simulation: potential benefits and obstacles for wider use
Hlupic, V., Alwis, D. and Rzevski, G. 2001. Business process modelling using discrete-event simulation: potential benefits and obstacles for wider use. in: UKSIM 2001: Proceedings of the 5th National conference of the UK Simulation Society, Emmanuel College, Cambridge, 28-30 March 2001 USA IEEE . pp. 190-195

Investigating teams and business process change using case studies
Choudrie, J. and Hlupic, V. 2001. Investigating teams and business process change using case studies. UKAIS 2001: UK Academy of Information Systems Conference. Portsmouth, UK 18-20 Apr 2001

Simulation and knowledge management: the role of groupware
Boulger, M., Taylor, S.J.E. and Hlupic, V. 2001. Simulation and knowledge management: the role of groupware. 13th European Simulation Symposium (ESS'2001). Marseilles, France 18-21 Oct 2001

PEtri nets and IDEF diagrams: applicability and efficacy for business process modelling
Bosilj-Vuksic, V. and Hlupic, V. 2001. PEtri nets and IDEF diagrams: applicability and efficacy for business process modelling. Informatica. 25 (1), pp. 123-133.

IDEF diagrams and petri nets for business process modeling: suitability, efficacy, and complementary use
Bosilj-Vuksic, V., Giaglis, G.M. and Hlupic, V. 2001. IDEF diagrams and petri nets for business process modeling: suitability, efficacy, and complementary use. in: Sharp, B., Cordeiro, J. and Filipe, J. (ed.) Enterprise information systems II Boston, USA Kluwer Academic Publishers.

GeNisa: a web-based interactive learning environment for teaching simulation modelling
Atolagbe, T., Hlupic, V. and Taylor, S.J.E. 2001. GeNisa: a web-based interactive learning environment for teaching simulation modelling. 2001 Winter Simulation Conference. Washington D.C. , USA 09-12 Dec 2001

Designing organisational memory in knowledge intensive companies: a case study
Alwis, D., Hlupic, V. and Rzevski, G. 2001. Designing organisational memory in knowledge intensive companies: a case study. UKAIS 2001: UK Academy of Information Systems Conference. Portsmouth, UK 18-20 Apr 2001

Editorial: current trends in business process modelling
Hlupic, V. 2001. Editorial: current trends in business process modelling. International Journal of Simulation. Systems, Science and Technology. 2 (2), pp. 1-4.

Permalink - https://westminsterresearch.westminster.ac.uk/item/93784/market-segmentation-and-customer-knowledge-for-shopping-centres


Share this

Usage statistics

230 total views
0 total downloads
These values cover views and downloads from WestminsterResearch and are for the period from September 2nd 2018, when this repository was created.