Granados, M., Hlupic, V., Coakes, E. and Mohamed, S. 2013. Developing Knowledge Management Capabilities in Social Enterprises: UK experience. 14th European Conference on Knowledge Management - ECKM 2013. Kaunas University of Technology, Kaunas, Lithuania Sep 2013 Academic Conferences and Publishing International.
| Title | Developing Knowledge Management Capabilities in Social Enterprises: UK experience |
|---|---|
| Authors | Granados, M., Hlupic, V., Coakes, E. and Mohamed, S. |
| Type | Conference paper |
| Abstract | Knowledge Management (KM) practitioners and academics have demonstrated how an organisation can improve its performance and develop competitive advantages, by managing effectively the knowledge they have. However, there is still a lack of empirical evidence especially in small business and social economy organisations. Among the last type of organisations, Social Enterprises (SEs) are a distinct type of enterprise that operate as a business but are driven by social and environmental objectives. These organisations have received significant attention in the recent years by academics and politicians as a solution to alleviate current social and environmental problems. However, there is a lack of empirical evidence of how these organisations operate and perform. Therefore,in order to help to fill these gaps, this paper proposes and empirically accesses a theoretical model named Knowledge Management in Social Enterprises (KMSE),supported by the knowledge‐based theory of the firm and organisational capabilities theories. The model explores organisational characteristics and knowledge activities within SEs that can develop Knowledge Management Capabilities(KMCs) and improve organisational performance. The empirical evidence has |
| Keywords | knowledge management capabilities, social enterprises, organisational |
| Year | 2013 |
| Conference | 14th European Conference on Knowledge Management - ECKM 2013 |
| Publisher | Academic Conferences and Publishing International |
| ISSN | 2048-8963 |
| ISBN | 9781909507388 |
Social entrepreneurship, empowerment of women experiencing homelessness and gender equality
Miles, L., Granados, M. and Tweed, J. 2024. Social entrepreneurship, empowerment of women experiencing homelessness and gender equality. Journal of Social Entrepreneurship. Advanced online publication. https://doi.org/10.1080/19420676.2024.2326851
Social Entrepreneurial Intention: Educating, Experiencing and Believing
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Towards social innovation strategy: an analysis of UK Social Enterprises
Granados, M. and de Souza Joao, I. 2023. Towards social innovation strategy: an analysis of UK Social Enterprises. Technological Forecasting & Social Change. 187 122189. https://doi.org/10.1016/j.techfore.2022.122189
Start-ups’ Use of Knowledge Spillovers for Product Innovation: The Influence of Entrepreneurial Ecosystems and Virtual Platforms
Pilkington, A., Cuvero Calero, M., Granados, M. and Evans, R.D. 2022. Start-ups’ Use of Knowledge Spillovers for Product Innovation: The Influence of Entrepreneurial Ecosystems and Virtual Platforms. R & D Management. 53 (4), pp. 584-602. https://doi.org/10.1111/radm.12567
Staying poor: Unpacking the struggles of barefoot institutional entrepreneurship failure
Granados, Maria, Rosli, Ainurul and Gotsi, Manto 2022. Staying poor: Unpacking the struggles of barefoot institutional entrepreneurship failure . Journal of Business Venturing. 37 (3) 106204. https://doi.org/10.1016/j.jbusvent.2022.106204
The Effects of Knowledge Spillovers and Accelerator Programs on the Product Innovation of High-Tech Start-Ups: A Multiple Case Study
Cuvero Calero, M., Granados, M., Pilkington, A. and Evans, R.D. 2022. The Effects of Knowledge Spillovers and Accelerator Programs on the Product Innovation of High-Tech Start-Ups: A Multiple Case Study. IEEE Transactions on Engineering Management. 69 (4), pp. 1682-1695. https://doi.org/10.1109/tem.2019.2923250
Local Incentive Structures and the Constitution of Community-Based Enterprises in the Forest
Pinheiro, S., Granados, M. and Assunçãoc, M. 2020. Local Incentive Structures and the Constitution of Community-Based Enterprises in the Forest. World Development Perspectives. 20 100243. https://doi.org/10.1016/j.wdp.2020.100243
Social innovation drivers in social enterprises: systematic review
Joao-Roland, I. and Granados, M. 2020. Social innovation drivers in social enterprises: systematic review. Journal of Small Business and Enterprise Development. 27 (5), pp. 775-795. https://doi.org/10.1108/jsbed-12-2019-0396
"Fitting in" vs "standing out": How Social Enterprises Engage with Stakeholders to Legitimise their Hybrid Position
Granados, M. and Rosli, A. 2020. "Fitting in" vs "standing out": How Social Enterprises Engage with Stakeholders to Legitimise their Hybrid Position. Journal of Social Entrepreneurship. 11 (2), pp. 155-176. https://doi.org/10.1080/19420676.2019.1604405
The Spiral Economy: a Socially Progressive Circular Economy Model?
Ashby, A., Callegaro, A.M., Adeyeye, K. and Granados, M.L. 2020. The Spiral Economy: a Socially Progressive Circular Economy Model? in: Yakovleva, N., Frei, R. and Murthy, S.R. (ed.) Sustainable Development Goals and Sustainable Supply Chains in the Post-global Economy London Springer. pp. 67-94
A Taxonomy of Knowledge Spillovers for High-Tech Start-ups Development
Cuvero Calero, M., Evans, R.D., Granados, M. and Pilkington, A. 2019. A Taxonomy of Knowledge Spillovers for High-Tech Start-ups Development. 2019 IEEE Technology & Engineering Management Conference (TEMSCON). Atlanta, GA, USA 12 - 14 Jun 2019 IEEE . https://doi.org/10.1109/TEMSCON.2019.8813606
Widening the focus on informal entrepreneurship through the lens of intersectionality
Granados, M. and Rosli, A. 2018. Widening the focus on informal entrepreneurship through the lens of intersectionality. 78th Annual Meeting of the Academy of Management. Chicago, Illinois 10 - 14 Aug 2018 https://doi.org/10.5465/AMBPP.2018.14805abstract
A Knowledge Spillover-based Approach to New Product Conceptualization
Cuvero, M., Evans, R.D., Granados, M. and Pilkington, A. 2018. A Knowledge Spillover-based Approach to New Product Conceptualization. IEEE Technology and Engineering Management Conference. Chicago, USA 28 Jun - 01 Jul 2018 IEEE . https://doi.org/10.1109/TEMSCON.2018.8488426
Assessing the value dimensions of social enterprise networks
Granados, M. and Rivera, A.M. 2018. Assessing the value dimensions of social enterprise networks. International Journal of Entrepreneurial Behavior & Research. 24 (3), pp. 734-754. https://doi.org/10.1108/ijebr-09-2016-0313
Innovators intent: role of IT in facilitating innovative knowledge practices in social enterprises
Granados, M. and Rai, Sudhanshu 2017. Innovators intent: role of IT in facilitating innovative knowledge practices in social enterprises. 77th Annual Meeting of the Academy of Management. Atlanta, Georgia, US 04 - 08 Aug 2017 Academy of Management. https://doi.org/10.5465/ambpp.2017.13995abstract
Organisational culture is key to getting the most out of technology
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Employee engagement: what should leaders (not) do?
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Developing an entrepreneurial mindset
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Approaches to failure and management maturity
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Knowledge management activities in social enterprises: lessons for small and non-profit firms
Granados, M., Mohamed, S. and Hlupic, V. 2017. Knowledge management activities in social enterprises: lessons for small and non-profit firms. Journal of Knowledge Management. 21 (2), pp. 376-396. https://doi.org/10.1108/jkm-01-2016-0026
Shifting to a Higher Level of Individual and Organizational Consciousness
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Mindset: the big shift
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The future. Humans won’t be beaten by machines
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Power as a catalyst for humanising organisations
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The problem with leadership development
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HR technology: It's not about people versus machines
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Anchoring the shift in mindset
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Corporate Blending Machine
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Leadership for knowledge organizations
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Trust: it is all about leadership
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Why engaging the employee is great for the customer
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Viewpoint: Creating a broader motivation strategy
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Engaging teams in smaller businesses
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Why Paying More can Reduce Tour Cost Base
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Humans aren’t resources – so let’s stop treating them that way
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A six-shooter for better business
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Don't mention engagement
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Let's rebrand HR: Human resonance
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Leading for purpose and profit
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Shifting management
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Management Shift
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Effects of Practicing Meditation in the East and the West: Leaders in the West Benefit More
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Implementing new leadership paradigm using the 6 Box Leadership diagnostics: some data patterns
Hlupic, V. 2015. Implementing new leadership paradigm using the 6 Box Leadership diagnostics: some data patterns. 7th Developing Leadership Capacity Conference. Henley Business School 15 - 16 Jul 2015 Henley Business School.
Improving innovation and performance of Social Enterprises: Knowing what they know
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Knowing what Social Enterprises know
Granados, M. 2015. Knowing what Social Enterprises know. 5th EMES International Reserach Conference on Social Enterprises. Helsinki, Finland Jul 2015
Effect of Meditation of Self-Perception of Leadership Skills: A Contol Group Study of CEOs
Amar, A., Hlupic, V. and Tamwatin, T. 2014. Effect of Meditation of Self-Perception of Leadership Skills: A Contol Group Study of CEOs. Academy of Management Conference 2014. Philadelphia, USA 01 - 05 Aug 2014 Academy of Management. https://doi.org/10.5465/AMBPP.2014.300
Managerial Perceptions in Knowledge Management Implementation: Results from a Case Study and a Survey’
Mohamed, S., Amar, A.D. and Coakes, E. 2014. Managerial Perceptions in Knowledge Management Implementation: Results from a Case Study and a Survey’. 20th Conference of the International Federation of Operational Research Societies.. Barcelona, Spain 13 Jul 2014
The Management Shift: How to Harness the Power of People and Transform Your Organization For Sustainable Success
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The Management Shift: How to Harness the Power of People and Transform Your Organization For Sustainable Success
Hlupic, V. 2014. The Management Shift: How to Harness the Power of People and Transform Your Organization For Sustainable Success. Basingstoke, UK Palgrave Macmillan.
Effect of meditation on self-perception of leadership skills: a control study group study of CEOs
Amar, A.D., Hlupic, V. and Tamwatin, T. 2014. Effect of meditation on self-perception of leadership skills: a control study group study of CEOs. 74th Annual Meeting of the Academy of Management. Philadelphia, PA 01 - 05 Aug 2014
Social Enterprises as knowledge-based organisations: UK experiences
Granados, M., Coakes, E., Hlupic, V. and Mohamed, S. 2013. Social Enterprises as knowledge-based organisations: UK experiences. UNRISD Conference on the Potential and Limits of Social and Solidarity Economy. Geneva, Switzerland 06 - 08 May 2013
The organisation of Social Enterprises from a knowledge-based perspective
Granados, M., Hlupic, V., Coakes, E. and Mohamed, S. 2013. The organisation of Social Enterprises from a knowledge-based perspective. 4th EMES International Research Conference on Social Enterprise 'If Not For Profit, For What? And How?. Liege, Belgium 01 - 04 Jul 2013
Fuzzy Cognitive Driver-Mapping Model of Indirect Human Information System Costs
Mohamed, S. 2013. Fuzzy Cognitive Driver-Mapping Model of Indirect Human Information System Costs. Proceedings of the Second International Conference on Emerging Research Paradigms in Business and Social Sciences. Dubai, United Arab Emirates 26 - 28 Nov 2013
Success or failure in knowledge management systems: a universal issue
Granados, M., Coakes, E. and Amar, A.D. 2013. Success or failure in knowledge management systems: a universal issue. in: Henriksen, H.Z., Dwivedi, Y.K. and Wastell, D. (ed.) Grand Successes and Failures in IT: Public and Private Sectors Berlin, Heidelberg Springer. pp. 39-56
Does meditation improve emotional intelligence of senior managers? Findings from a study in London
Tamwatin, T., Hlupic, V. and Amar, A.D. 2013. Does meditation improve emotional intelligence of senior managers? Findings from a study in London. Academy of Management Proceedings. 2013 (1), p. 11785. https://doi.org/10.5465/AMBPP.2013.257
Dynamics of knowledge sharing in a cross-cultural environment
Lodhi, S.A. and Coakes, E. 2012. Dynamics of knowledge sharing in a cross-cultural environment. University of Westminster.
Simulation modelling software approaches to manufacturing problems
Hlupic, V. 2012. Simulation modelling software approaches to manufacturing problems. Lambert Academic Publishing.
How managers succeed by letting employees lead
Amar, A.D., Hentrich, C., Bastani, B. and Hlupic, V. 2012. How managers succeed by letting employees lead. Organizational Dynamics. 41 (1), pp. 62-71. https://doi.org/10.1016/j.orgdyn.2011.12.008
Social enterprise and social entrepreneurship: a bibliometric analysis from 1991 to 2010
Granados, M., Hlupic, V., Coakes, E. and Mohamed, S. 2011. Social enterprise and social entrepreneurship: a bibliometric analysis from 1991 to 2010. 3rd EMES International Research Conference on Social Enterprise. Roskilde, Denmark 4th-7th July 2011
Social enterprise and social entrepreneurship research and theory: a bibliometric analysis
Granados, M., Hlupic, V., Coakes, E. and Mohamed, S. 2011. Social enterprise and social entrepreneurship research and theory: a bibliometric analysis. Social Enterprise Journal. 7 (3), pp. 198-218. https://doi.org/10.1108/17508611111182368
Sustainable innovation and right to market
Coakes, E., Smith, P.A.C. and Alwis, D. 2011. Sustainable innovation and right to market. Information Systems Management. 28 (1), pp. 30-42. https://doi.org/10.1080/10580530.2011.536110
Implementing a discrete event software selection methodology for supporting decision making at Accenture
Tewoldeberhan, T.W., Verbraeck, A. and Hlupic, V. 2010. Implementing a discrete event software selection methodology for supporting decision making at Accenture. Journal of the Operational Research Society. 61 (10), pp. 1446-1458. https://doi.org/10.1057/jors.2009.119
Kontrollverzicht stärkt manager
Amar, A.D., Hentrich, C. and Hlupic, V. 2010. Kontrollverzicht stärkt manager. Harvard Business Manager. 32, pp. 94-97.
Key performance indicators for IS/IT indirect human costs in the service sector
Mohamed, S. and Guah, M.W. 2010. Key performance indicators for IS/IT indirect human costs in the service sector. International Journal of Value Chain Management. 4 (1-2), pp. 31-48. https://doi.org/10.1504/IJVCM.2010.031800
Knowledge Management, Strategy, and Technology: A Global Snapshot
Coakes, E., Amar, A. and Granados, M. 2010. Knowledge Management, Strategy, and Technology: A Global Snapshot. Journal of Enterprise Information Management. 23 (3), pp. 282 - 304. https://doi.org/10.1108/17410391011036076
Hierarchical structures: conducive or barrier to knowledge management?
Mohamed, S., Coakes, E. and Leslie, A. 2010. Hierarchical structures: conducive or barrier to knowledge management? Americas Conference on Information Systems 2010. Lima, Peru 12th-15th August 2010
Exploring meaning: the implications of a hyphen for socio-technical theory and practice
Coakes, E. and Coakes, J. 2010. Exploring meaning: the implications of a hyphen for socio-technical theory and practice. International Journal of Sociotechnology and Knowledge Development. 2 (2), pp. 1-34. https://doi.org/10.4018/jskd.2010040101
Identifying key factors affecting transnational knowledge transfer
Duan, Y., Nie, W. and Coakes, E. 2010. Identifying key factors affecting transnational knowledge transfer. Information & Management. 47 (7-8), pp. 356-363. https://doi.org/10.1016/j.im.2010.08.003
To be a better leader, give up authority
Amar, A.D., Hentrich, C. and Hlupic, V. 2009. To be a better leader, give up authority. Harvard Business Review. 87 (12), pp. 22-24.
A meta-analysis of the direction and state of sociotechnical research in a range of disciplines: for practitioners and academics
Coakes, E. and Coakes, J. 2009. A meta-analysis of the direction and state of sociotechnical research in a range of disciplines: for practitioners and academics. International Journal of Sociotechnology and Knowledge Development. 1 (1), pp. 1-52. https://doi.org/10.4018/jskd.2009010101
Co-operative work practices and knowledge sharing issues: a comparison of viewpoints
Coakes, E., Coakes, J. and Rosenberg, D. 2008. Co-operative work practices and knowledge sharing issues: a comparison of viewpoints. International Journal of Information Management. 28 (1), pp. 12-25. https://doi.org/10.1016/j.ijinfomgt.2007.10.004
Validating A knowledge transfer framework in health services
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Validating A knowledge transfer framework in health services
Orendorff, D., Ramirez, A. and Coakes, E. 2008. Validating A knowledge transfer framework in health services. ICMCC Event 2008. Patient Empowerment: the Power of Information. University of Westminster, London 09 - 11 Jun 2008
Key performance indicators for IS/IT indirect human costs in the service sector
Mohamed, S. and Guah, M.W. 2008. Key performance indicators for IS/IT indirect human costs in the service sector. European and Mediterranean conference on information systems. Dubai, United Arab Emirates 25th - 26th May 2008
Special issue on: "Using technology for innovation and knowledge sharing in SMEs: sociotechnical approaches"
Coakes, E., Duan, Y. and Alkaragouli, W. 2008. Special issue on: "Using technology for innovation and knowledge sharing in SMEs: sociotechnical approaches". International Journal of Knowledge Management Studies. 2 (3), p. Editorial.
Knowledge management in a project climate
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Transformation procurement in the Immigration Directorate: applying Sveiby
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Supporting innovation: communities of practice and change
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Development of e-commerce in Croatia: a survey
Spremic, M. and Hlupic, V. 2007. Development of e-commerce in Croatia: a survey. Information Technology for Development. 13 (4), pp. 391-409. https://doi.org/10.1002/itdj.20068
Guest editorial: On sharing knowledge: sociotechnical approaches
Ramirez, A. and Coakes, E. 2007. Guest editorial: On sharing knowledge: sociotechnical approaches. The Learning Organization. 14 (5), pp. 392-394.
Understanding one aspect of the knowledge leakage concept among SMEs: people
Mohamed, S., Mynors, D., Kaplinsky, R., Grantham, A., Walsh, K., Coles, R. and Chan, P. 2007. Understanding one aspect of the knowledge leakage concept among SMEs: people. International Journal of Electronic Business. 5 (2), pp. 204-219.
Unearthing key drivers of knowledge leakage
Mohamed, S., Mynors, D., Grantham, A., Chan, P., Coles, R. and Walsh, K. 2007. Unearthing key drivers of knowledge leakage. International Journal of Knowledge Management Studies. 1 (3/4), pp. 456-470. https://doi.org/10.1504/IJKMS.2007.012535
Developing the concept of knowledge leakage in relation to UK productivity
Coles, R., Walsh, K., Mohamed, S., Mynors, D., Kaplinsky, R., Grantham, A. and Chan, P. 2007. Developing the concept of knowledge leakage in relation to UK productivity. International Journal of Knowledge, Culture and Change Management. 6 (10), pp. 7-14.
Developing communities of innovation by identifying innovation champions
Coakes, E. and Smith, P.A.C. 2007. Developing communities of innovation by identifying innovation champions. Learning Organization. 14 (1), pp. 74-85. https://doi.org/10.1108/09696470710718366
Criteria for the evaluation of business process simulation tools
Bosilj-Vuksic, V., Ceric, V. and Hlupic, V. 2007. Criteria for the evaluation of business process simulation tools. Interdisciplinary Journal of Information, Knowledge, and Management. 2, pp. 73-88.
Book review: Knowledge leadership: the art and science of the knowledge-based organization
Coakes, E. 2007. Book review: Knowledge leadership: the art and science of the knowledge-based organization. Knowledge Management Research & Practice. 5 (2), pp. 157-158. https://doi.org/10.1057/palgrave.kmrp.8500133
Gaining the competitive edge: communities of innovation
Smith, P.A.C. and Coakes, E. 2006. Gaining the competitive edge: communities of innovation. Sociedad & Conocmiento. 4 (7), pp. 8-10.
Enid Mumford: a tribute
Avison, D., Bjorn-Andersen, N., Coakes, E., Davis, G.B., Earl, M.J., Elbanna, A., Fitzgerald, G., Galliers, R.D., Hirschheim, R., Iivari, J., Klein, H.K., Land, F., de Marco, M., Pettigrew, A.M., Porra, J., Stahl, B.C., Sarensen, C., Wood, B. and Wood-Harper, T. 2006. Enid Mumford: a tribute. Information Systems Journal. 16 (4), pp. 343-382. https://doi.org/10.1111/j.1365-2575.2006.00225.x
Understanding one aspect of the knowledge leakage concept: people
Mohamed, S., Mynors, D., Grantham, A., Walsh, K. and Chan, P. 2006. Understanding one aspect of the knowledge leakage concept: people. in: Irani, Z., Sarikas, O.D., Llopis, J., Gonzalez, R. and Gasco, J. (ed.) Proceedings of the European and Mediterranean Conference on Information Systems (EMCIS) 2006, 6-7 July, Costa Blanca, Alicante, Spain EMCIS. pp. 851-861
Towards a taxonomy of knowledge leakage: literature and framework
Kaplinsky, R., Grantham, A., Chan, P., Coles, R., Walsh, K., Mynors, D. and Mohamed, S. 2006. Towards a taxonomy of knowledge leakage: literature and framework. BAM 2006: building international communities through collaboration. Belfast, UK 12-14 Sep 2006
Procurement transformation in the Immigration Directorate: the Money Tree Project
Coakes, E. and Young, N. 2006. Procurement transformation in the Immigration Directorate: the Money Tree Project. BIOPom 2006 Conference. London, UK 29 Jun 2006
Using communities of practice for sustainable change management: a commentary
Coakes, E. and Smith, P.A.C. 2006. Using communities of practice for sustainable change management: a commentary. KMAC 2006: the third Knowledge Management Aston Conference. Birmingham, UK 17-18 Jul 2006
Communities of practice and change-supporting innovation
Coakes, E. and Smith, P.A.C. 2006. Communities of practice and change-supporting innovation. BIOPoM 2006 Conference. London, UK 29 Jun 2006
Storing and sharing knowledge: Supporting the management of knowledge made explicit in transnational organisations
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Taxonomy of knowledge leakage: some early developments
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The impacts of knowledge leakage in construction
Chan, P., Grantham, A., Kaplinsky, R., Mynors, D., Mohamed, S., Walsh, K. and Coles, R. 2006. The impacts of knowledge leakage in construction. Proceedings of the Joint International Symposium of CIB W55/W65/W86: construction in the 21st century: local and global challenges. Rome, Italy 17-20 Oct 2006
Synchronous design of business processes and information systems using dynamic process modelling
Giaglis, G.M., Hlupic, V., de Vreede, G.J. and Verbraeck, A. 2005. Synchronous design of business processes and information systems using dynamic process modelling. Business Process Management Journal. 11 (5), pp. 488-500. https://doi.org/10.1108/14637150510619849
Reducing the costs of doing business: human costs and social issues of IS/IT strategies
Mohamed, S. 2005. Reducing the costs of doing business: human costs and social issues of IS/IT strategies. in: Guah, M.W. and Currie, W.L. (ed.) Internet strategy: the road to web services solutions Hershey, USA IRM Press.
Business process modelling using discrete-event simulation: current opportunities and future challenges
Hlupic, V. and de Vreede, G.J. 2005. Business process modelling using discrete-event simulation: current opportunities and future challenges. International Journal of Simulation and Process Modelling. 1 (1/2), pp. 72-81. https://doi.org/10.1504/IJSPM.2005.007115
Sociotechnical concepts applied to information systems
Coakes, J. and Coakes, E. 2005. Sociotechnical concepts applied to information systems. in: Cooper, C.L., Argyris, C. and Starbuck, W. (ed.) Management information systems Jaico Publishing House.
The concept of communities of practice
Coakes, E. and Clarke, S. 2005. The concept of communities of practice. in: Coakes, E. and Clarke, S. (ed.) Encyclopedia of communities of practice in information and knowledge management Hershey, USA Idea Group Reference. pp. 192-196
Communities of practice
Coakes, E. and Clarke, S. 2005. Communities of practice. in: Schwartz, D. (ed.) Encyclopedia of knowledge management Hershey, USA Idea Group Reference.
A risky business retirement (for higher education)
Coakes, E., Bradburn, A., Shearer, J., Dotsika, F. and Barnett, N. 2005. A risky business retirement (for higher education). in: Khosrow-Pour, M. (ed.) Managing modern organizations with information technology: 2005 Information Resources Management Association International Conference, San Diego, California, USA, May 15-18, 2005 Hershey, USA Idea Group Publishing.
KM in a project climate
Coakes, E., Bradburn, A. and Blake, C. 2005. KM in a project climate. in: Jennex, M.E. (ed.) Case studies in knowledge management Hershey, USA Idea Group. pp. 130-137
What is the value of intellectual capital?
Coakes, E. and Bradburn, A. 2005. What is the value of intellectual capital? Knowledge Management Research & Practice. 3 (2), pp. 60-68. https://doi.org/10.1057/palgrave.kmrp.8500050
Knowledge management practices in some UK service organisations
Coakes, E. 2005. Knowledge management practices in some UK service organisations. International Journal of Knowledge and Learning. 1 (4), pp. 305-317.
Communities of practice and technology support
Coakes, E. 2005. Communities of practice and technology support. in: Coakes, E. and Clarke, S. (ed.) Encyclopedia of communities of practice in information and knowledge management Hershey, USA Idea Group Reference. pp. 89-91
A comparison of the features of some CoP software
Coakes, E. 2005. A comparison of the features of some CoP software. in: Coakes, E. and Clarke, S. (ed.) Encyclopedia of communities of practice in information and knowledge management Hershey, USA Idea Group Reference.
Validating indirect human costs MEFM Taxonomy: case studies from the banking sector
Mohamed, S. and Irani, Z. 2004. Validating indirect human costs MEFM Taxonomy: case studies from the banking sector. in: Bullen, C. and Stohr, E. (ed.) AMCIS 2004: the Americas Conference on Information Systems, 05-08 Aug 2004, New York, USA Atlanta, Georgia, USA Association for Information Systems.
Knowledge creation and sharing mechanisms: from Heads (of Departments) to Hands (of staff)
Coakes, E., Bradburn, A., Shearer, J., Dotsika, F. and Burke, T. 2004. Knowledge creation and sharing mechanisms: from Heads (of Departments) to Hands (of staff). International Journal of Knowledge, Culture and Change Management. 4.
Intangible assets and social, intellectual and cultural capital: origins, functions and value
Bradburn, A. and Coakes, E. 2004. Intangible assets and social, intellectual and cultural capital: origins, functions and value. Conference on Organisational Knowledge, Learning and Capabilities. Innsbruck, Austria 02-03 Apr 2004
Business process modelling: potential benefits and obstacles for wider use
Hlupic, V. 2003. Business process modelling: potential benefits and obstacles for wider use. International Journal of Simulation: Systems, Science and Technology. 4 (1-2), pp. 62-67.
Managing knowledge in a collaborative context: how may intellectual resources be harnessed towards joint effect?
Qureshi, S., Hlupic, V., de Vreede, G.J., Briggs, R.O. and Nunamaker, J. 2003. Managing knowledge in a collaborative context: how may intellectual resources be harnessed towards joint effect? in: Hlupic, V. (ed.) Knowledge and business process management Hershey, USA Idea Group Publishing. pp. 174-195
Technical aspects of knowledge management
Patel, N., Hlupic, V. and Paul, R.J. 2003. Technical aspects of knowledge management. in: Hlupic, V. (ed.) Knowledge and business process management Hershey, USA Idea Group Publishing. pp. 196-216
Strategic planning for IS adoption: critical indirect human costs
Mohamed, S. and Brodie, J. 2003. Strategic planning for IS adoption: critical indirect human costs. in: Jacko, J. and Stephanidis, C. (ed.) Proceedings of the 10th International Conference on Human-Computer Interaction, 22-27 Jun 2003, Crete, Greece. Mahwah, New Jersey, USA Lawrence Erlbaum Associates.
Socio-organisational dilemma: indirect management human costs
Mohamed, S. 2003. Socio-organisational dilemma: indirect management human costs. in: Bagnara, S., Rizzo, A., Pozzi, S., Rizzo, F. and Save, L. (ed.) Conference proceedings of the 8th International Conference on Human Aspects of Advanced Manufacturing: Agility & Hybrid Automation. 27-30 May 2003 Rome, Italy National Research Council of Italy, Institute of Cognitive Sciences and Technologies.
Mapping indirect human costs to their derivers
Mohamed, S. 2003. Mapping indirect human costs to their derivers. 8th Annual Conference of UK Academy for Information Systems (UKAIS 2003). Warwick, UK 9-11 Apr 2003
Beyond knowledge management
Lehaney, B., Clarke, S., Coakes, E. and Jack, G. 2003. Beyond knowledge management. Hershey, USA Idea Group Publishing.
Integration of discrete-event simulation and knowledge management; benefits and the way forward
Hlupic, V., Verbraeck, A. and de Vreede, G.J. 2003. Integration of discrete-event simulation and knowledge management; benefits and the way forward. UKSIM 2003: the Sixth National Conference of the UK Simulation Society. Cambridge, UK 09-11 Apr 2003
What causes value to be created when it did not exist before?: a research model for value creation
Hlupic, V. and Qureshi, S. 2003. What causes value to be created when it did not exist before?: a research model for value creation. Thirty-Sixth Hawaii International Conference on System Sciences. Hawaii, USA 06-09 January 2003
A research model for collaborative value creation from intellectual capital
Hlupic, V. and Qureshi, S. 2003. A research model for collaborative value creation from intellectual capital. in: Budin, L. (ed.) ITI 2003 : proceedings of the 25th International Conference on Information Technology Interfaces : Silver interfaces: computer at the university : June 16-19, 2003, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 431-438
Intelligent agents for knowledge management in e-commerce: opportunities and challenges
Hlupic, V., Pouloudi, N. and Rzevski, G. 2003. Intelligent agents for knowledge management in e-commerce: opportunities and challenges. in: Hlupic, V. (ed.) Knowledge and business process management Hershey, USA Idea Group Publishing. pp. 51-67
Knowledge management and e-commerce: issues and opportunities
Hlupic, V. 2003. Knowledge management and e-commerce: issues and opportunities. in: Budin, L. (ed.) ITI 2003: proceedings of the 25th International Conference on Information Technology Interfaces: Silver interfaces: computer at the university: June 16-19, 2003, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 431-438
Market segmentation and customer knowledge for shopping centres
Dennis, C., Marsland, D., Cockett, T. and Hlupic, V. 2003. Market segmentation and customer knowledge for shopping centres. in: Budin, L. (ed.) ITI 2003 : proceedings of the 25th International Conference on Information Technology Interfaces : Silver interfaces: computer at the university : June 16-19, 2003, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 417-424
Simulation modelling as the link between change management approaches
Currie, W.L. and Hlupic, V. 2003. Simulation modelling as the link between change management approaches. in: Hlupic, V. (ed.) Knowledge and business process management Hershey, USA Idea Group Publishing. pp. 33-50
Managing and leveraging knowledge for organisational advantage
Coakes, E., Sugden, G. and Bradburn, A. 2003. Managing and leveraging knowledge for organisational advantage. Knowledge Management Aston Conference. Birmingham, UK 14-15 Jul 2003
Knowledge management: a review
Coakes, E. and Sugden, G. 2003. Knowledge management: a review. OR Society.
Knowledge creation and sharing mechanisms: from head to hands
Coakes, E., Bradburn, A., Shearer, J. and Burke, T. 2003. Knowledge creation and sharing mechanisms: from head to hands. 4th European Conference on Knowledge Management. Oxford, UK 18-19 Sep 2003
Developing knowledge for customer management: study of managing information in the developing world
Coakes, E. and Aidoo, H. 2003. Developing knowledge for customer management: study of managing information in the developing world. 2003 International Academy of African Business and Development (IAABD) International Conference. London, UK 09-12 Apr 2003
Business process renovation using discrete-event simulation and workflow management
Bosilj-Vuksic, V., Kovacic, A. and Hlupic, V. 2003. Business process renovation using discrete-event simulation and workflow management. UKSIM 2003: the Sixth National Conference of the UK Simulation Society. Cambridge, UK 09-11 Apr 2003
Designing organisational memory in knowledge intensive companies: a case study
Alwis, D., Hlupic, V. and Rzevski, G. 2003. Designing organisational memory in knowledge intensive companies: a case study. in: Hlupic, V. (ed.) Knowledge and business process management Hershey, USA Idea Group Publishing. pp. 137-153
Factors that cause value creation from IC
Alwis, D., Hlupic, V. and Fitzgerald, G. 2003. Factors that cause value creation from IC. in: Budin, L. (ed.) ITI 2003 : proceedings of the 25th International Conference on Information Technology Interfaces : Silver interfaces: computer at the university : June 16-19, 2003, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 411-416
Towards an integrated approach to knowledge management: hard, soft and abstract issues
Hlupic, V., Pouloudi, A. and Rzevski, G. 2002. Towards an integrated approach to knowledge management: hard, soft and abstract issues. Knowledge and Process Management: the Journal of Corporate Transportation. 9 (2), pp. 90-102. https://doi.org/10.1002/kpm.134
Use of email in educational establishments: a UK and Australian perspective
Willis, D., Coakes, E. and Wenn, A. 2002. Use of email in educational establishments: a UK and Australian perspective. in: Khosrow-Pour, M. (ed.) Issues and trends of information technology management in contemporary organizations: 2002 Information Resources Management Association International Conference, Seattle, Washington, USA, May 19-22, 2002 Hershey, USA Idea Group Publishing. pp. 821-823
GROUPSIM: investigating issues in collaborative simulation modelling
Taylor, S.J.E., Robinson, S., Hlupic, V. and Ladbrook, J. 2002. GROUPSIM: investigating issues in collaborative simulation modelling. Operational Research Society (UK): Simulation Study Group: Two Day Workshop. Warwick, UK 20-21 Mar 2002
A methodology for the selection of knowledge management (KM) tools
Patel, N. and Hlupic, V. 2002. A methodology for the selection of knowledge management (KM) tools. in: Glavinic, V., Vesna, H.D. and Simic, D. (ed.) ITI 2002: proceedings of the 24th International Conference on Information Technology Interfaces: June 24-27, 2002, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 369-376
Proposing taxonomy of indirect human costs for the evaluation of information systems
Mohamed, S., Irani, Z. and Baldwin, L. 2002. Proposing taxonomy of indirect human costs for the evaluation of information systems. in: Howell, B. and Orange, G. (ed.) Information systems research, teaching and practice : proceedings of the 7th annual UKAIS conference, Leeds Metropolitan University, England, UK, 10-12 April 2002 Leeds, UK Leeds Metropolitan University.
Developing taxonomy of information system's indirect human costs
Mohamed, S. 2002. Developing taxonomy of information system's indirect human costs. 2nd International Conference on Systems Thinking in Management (ICSTM 2002). Manchester, UK 03-05 Apr 2002
Simulation modelling and knowledge management: separated but inseparable?
Hlupic, V., Verbraeck, A. and de Vreede, G.J. 2002. Simulation modelling and knowledge management: separated but inseparable? in: Krug, W. and Verbraeck, A. (ed.) Simulation in industry : 14th European Simulation Symposium (ESS'02) San Diego, USA Society for Modeling & Simulation International ( SCS ). pp. 193-200
Knowledge management in e-commerce: the use of intelligent agents
Hlupic, V., Pouloudi, N. and Rzevski, G. 2002. Knowledge management in e-commerce: the use of intelligent agents. in: Glavinic, V., Hljuz Dobric, V. and Simic, D. (ed.) ITI 2002 : proceedings of the 24th International Conference on Information Technology Interfaces : June 24-27, 2002, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 349-356
Editorial: knowledge management
Coakes, E. and Willis, D. 2002. Editorial: knowledge management. OR Insight.
Post-industrial economy and competitive positioning: the value of knowledge management and learning organisations
Coakes, E., Sugden, G. and Bradburn, A. 2002. Post-industrial economy and competitive positioning: the value of knowledge management and learning organisations. OR Insight. 15 (2), pp. 18-28.
Knowledge management: what is the value of intellectual capital?
Coakes, E., Sugden, G. and Bradburn, A. 2002. Knowledge management: what is the value of intellectual capital? 16th Triennial Conference of the International Federation of Operational Research Societies. Edinburgh, UK 08-12 Jul 2002
Stakeholders and boundaries in strategic information systems planning: a framework for increasing sufficiency
Coakes, E. and Elliman, T. 2002. Stakeholders and boundaries in strategic information systems planning: a framework for increasing sufficiency. in: Harindranath, G., Rosenberg, W.G., Sillince, J., Wojtkowski, D., Wojtkowski, W., Wrycza, S. and Zupancic, J.A.A. (ed.) New perspectives on information systems development: theory, methods, and practice New York, USA Kluwer Academic. pp. 1-18
Socio-technical and human cognition elements of information systems
Clarke, S., Coakes, E., Hunter, M.G. and Wenn, A. 2002. Socio-technical and human cognition elements of information systems. Hershey, USA Information Science Publishing.
Explaining the development of the reengineering teams using conflict, and communication
Choudrie, J. and Hlupic, V. 2002. Explaining the development of the reengineering teams using conflict, and communication. Second International Conference on Systems Thinking in Management (ICSTM-2002). Salford, UK 03-05 Apr 2002
Searching for linkages between knowledge management, learning organisation and organisational culture within large enterprises in the United Kingdom: what KM practitioners say
Bradburn, A., Coakes, E. and Sugden, G. 2002. Searching for linkages between knowledge management, learning organisation and organisational culture within large enterprises in the United Kingdom: what KM practitioners say. in: Khosrow-Pour, M. (ed.) Issues and trends of information technology management in contemporary organizations: 2002 Information Resources Management Association International Conference, Seattle, Washington, USA, May 19-22, 2002 Hershey, USA Idea Group Publishing.
Getting the knowledge habit (part 2)
Bradburn, A., Coakes, E., D'Silva, A. and Sugden, G. 2002. Getting the knowledge habit (part 2). Knowledge Management.
Getting the knowledge habit (part 1)
Bradburn, A., Coakes, E., D'Silva, A. and Sugden, G. 2002. Getting the knowledge habit (part 1). Knowledge Management.
Building critical organisational knowledge: a case study
Alwis, D., Hlupic, V. and Rzevski, G. 2002. Building critical organisational knowledge: a case study. in: Glavinic, V., Hljuz Dobric, V. and Simic, D. (ed.) ITI 2002 : proceedings of the 24th International Conference on Information Technology Interfaces : June 24-27, 2002, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 293-298
Guest editorial: business process reengineering: an analysis perspective
Irani, Z., Hlupic, V. and Giaglis, G.M. 2002. Guest editorial: business process reengineering: an analysis perspective. International Journal of Flexible Manufacturing Systems. 14 (1), pp. 5-10. https://doi.org/10.1023/A:1013868430717
Teams and their motivation for business process reengineering: a research note
Choudrie, J., Hlupic, V. and Irani, Z. 2002. Teams and their motivation for business process reengineering: a research note. International Journal of Flexible Manufacturing Systems. 14 (1), pp. 99-107. https://doi.org/10.1023/A:1013824331143
Dynamic business process modelling (BPM) for business process change
Patel, N. and Hlupic, V. 2001. Dynamic business process modelling (BPM) for business process change. International Journal of Simulation: Systems Science and Technology. 2 (2), pp. 65-76.
Editorial: business process reengineering: a modeling perspective
Irani, Z., Hlupic, V. and Giaglis, G.M. 2001. Editorial: business process reengineering: a modeling perspective. International Journal of Flexible Manufacturing Systems. 13 (2), pp. 99-104. https://doi.org/10.1023/A:1011122916139
Business process modelling using discrete-event simulation: potential benefits and obstacles for wider use
Hlupic, V., Alwis, D. and Rzevski, G. 2001. Business process modelling using discrete-event simulation: potential benefits and obstacles for wider use. in: UKSIM 2001: Proceedings of the 5th National conference of the UK Simulation Society, Emmanuel College, Cambridge, 28-30 March 2001 USA IEEE . pp. 190-195
Managing large modules: email or web sites?
Coakes, E. and Willis, D. 2001. Managing large modules: email or web sites? in: Anandarajan, M. and Simmers, C. (ed.) Managing web usage in the workplace: a social, ethical and legal perspective Hershey, USA Idea Group Publishing. pp. 235-253
Knowledge management: a sociotechnical perspective
Coakes, E. 2001. Knowledge management: a sociotechnical perspective. in: Coakes, E., Willis, D. and Clarke, S. (ed.) Knowledge management in the sociotechnical world: the graffiti continues Springer London, UK. pp. 4-14
Investigating teams and business process change using case studies
Choudrie, J. and Hlupic, V. 2001. Investigating teams and business process change using case studies. UKAIS 2001: UK Academy of Information Systems Conference. Portsmouth, UK 18-20 Apr 2001
Managing tacit knowledge in knowledge intensive firms: is there a role for technology?
Bradburn, A. and Coakes, E. 2001. Managing tacit knowledge in knowledge intensive firms: is there a role for technology? in: Coakes, E., Willis, D. and Clarke, S. (ed.) Knowledge management in the sociotechnical world: the graffiti continues London, UK Springer.
Simulation and knowledge management: the role of groupware
Boulger, M., Taylor, S.J.E. and Hlupic, V. 2001. Simulation and knowledge management: the role of groupware. 13th European Simulation Symposium (ESS'2001). Marseilles, France 18-21 Oct 2001
PEtri nets and IDEF diagrams: applicability and efficacy for business process modelling
Bosilj-Vuksic, V. and Hlupic, V. 2001. PEtri nets and IDEF diagrams: applicability and efficacy for business process modelling. Informatica. 25 (1), pp. 123-133.
IDEF diagrams and petri nets for business process modeling: suitability, efficacy, and complementary use
Bosilj-Vuksic, V., Giaglis, G.M. and Hlupic, V. 2001. IDEF diagrams and petri nets for business process modeling: suitability, efficacy, and complementary use. in: Sharp, B., Cordeiro, J. and Filipe, J. (ed.) Enterprise information systems II Boston, USA Kluwer Academic Publishers.
GeNisa: a web-based interactive learning environment for teaching simulation modelling
Atolagbe, T., Hlupic, V. and Taylor, S.J.E. 2001. GeNisa: a web-based interactive learning environment for teaching simulation modelling. 2001 Winter Simulation Conference. Washington D.C. , USA 09-12 Dec 2001
Designing organisational memory in knowledge intensive companies: a case study
Alwis, D., Hlupic, V. and Rzevski, G. 2001. Designing organisational memory in knowledge intensive companies: a case study. UKAIS 2001: UK Academy of Information Systems Conference. Portsmouth, UK 18-20 Apr 2001
Editorial: current trends in business process modelling
Hlupic, V. 2001. Editorial: current trends in business process modelling. International Journal of Simulation. Systems, Science and Technology. 2 (2), pp. 1-4.
Computer mediated communication in universities and further education establishments: a comparison of use and utility
Coakes, E. and Willis, D. 2000. Computer mediated communication in universities and further education establishments: a comparison of use and utility. in: Snodgrass, C. and Szewczak, E. (ed.) Proceedings of the 2000 Information Resources Management Association International Conference on Challenges of Information Technology Management in the 21st Century Hershey, USA Idea Group Publishing. pp. 202-206
Knowledge management in the university sector: some empirical results
Coakes, E. and Sugden, G. 2000. Knowledge management in the university sector: some empirical results. in: Khosrowpour, M. (ed.) Challenges of information technology management in the 21st century Hershey Idea Group Publishing. pp. 1066-1067
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