The compassion gap in UK universities

Waddington, K. 2016. The compassion gap in UK universities. International Practice Development Journal. 6 (1), p. Article 10. doi:10.19043/ipdj.61.010

TitleThe compassion gap in UK universities
AuthorsWaddington, K.
Abstract

Context: This critical reflection is set in the context of increasing marketisation in UK higher education, where students are seen as consumers, rather than learners with power. The paper explores the dark side of academic work and the compassion gap in universities, in order to make recommendations for practice development in higher education and the human services.
Aims: The paper aims to show how reflexive dialogue can be used to enable the development of compassionate academic practice.
Conclusions and Implications for Practice: Toxic environments and organisational cultures in higher education have compounded the crisis in compassionate care in the NHS. Implications for practice are:
• Narrative approaches and critical appreciative inquiry are useful methods with which to reveal, and rectify, failures of compassion;
• Courageous conversations are required to challenge dysfunctional organisational systems and processes;
• Leadership development programmes should include the application of skills of compassion in organisational settings.

KeywordsCompassion; narratives; emotion; higher education; reflexive inquiry.
Article number10
JournalInternational Practice Development Journal
Journal citation6 (1), p. Article 10
ISSN2046-9292
Year2016
PublisherFoundation of Nursing Studies
Publisher's versionIPDJ_0601_10.pdf
Digital Object Identifier (DOI)doi:10.19043/ipdj.61.010
Publication dates
Published01 May 2016
LicenseCC BY-NC 3.0

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