A Strategic Approach to Crisis Management and Organizational Resilience

Koronis, E. and Ponis, S. 2018. A Strategic Approach to Crisis Management and Organizational Resilience. Journal of Business Strategy. 39 (1), pp. 32-42. https://doi.org/10.1108/JBS-10-2016-0124

TitleA Strategic Approach to Crisis Management and Organizational Resilience
AuthorsKoronis, E. and Ponis, S.
Abstract

The paper adopts a strategic view on organizational survival and argues that preparedness, responsiveness, adaptability and learning abilities constitute organizational drivers of resilience and a new direction on crisis management.
As a conceptual and literature exploration, the methodological focus is to combine various concepts within a unified model for resilience.
The proposed conceptual model highlights the need for strategic reconfigurations toward the construction of a resilience culture and the development of a supporting social capital in organizations. It also portrays organizational survival and sustainability as dependent on strategic characteristics rather than the managerial ability to handle situations and manage crisis.
Implications, methodological concerns in the study of resilience and further research directions are also presented.
The paper approaches a new way of thinking about crises and provides a set of cultural and organisational characteristics that would increase resilience and crisis management abilities.
While organisations are nowadays more than even affected by disruptions and crises, their inherent ability and strategies to protect their sustainability have been under theorized. This paper aims at contributing to a growing and fruitful discussion.

JournalJournal of Business Strategy
Journal citation39 (1), pp. 32-42
ISSN0275-6668
Year2018
PublisherEmerald Publishing Limited
Accepted author manuscript
Digital Object Identifier (DOI)https://doi.org/10.1108/JBS-10-2016-0124
Publication dates
Published07 Feb 2018

Related outputs

Leading Voluntary Organisations: an investigation of patterns, narratives and the value of authenticity
Koronis, E. and Illes, K. 2017. Leading Voluntary Organisations: an investigation of patterns, narratives and the value of authenticity . Voluntary Sector Studies Network Conference - 
Leadership Stream
. The Open University, UK 23 - 23 Nov 2017

Disaster Supply Chain Management: Responsive Inter-organizational Networks Under Pressure
Ponis, S. and Koronis, E. 2017. Disaster Supply Chain Management: Responsive Inter-organizational Networks Under Pressure. International Journal of Supply Chain Management. 6 (1), pp. 9-16.

Introducing Corporate Reputation Continuity to Support Organizational Resilience Against Crises
Koronis, E. and Ponis, S. 2012. Introducing Corporate Reputation Continuity to Support Organizational Resilience Against Crises. Journal of Applied Business Research. 28 (2). https://doi.org//10.19030/jabr.v28i2.6850

Supply Chain Resilience? Definition of concept and its formative elements.
Ponis, S.T. and Koronis, E. 2012. Supply Chain Resilience? Definition of concept and its formative elements. The Journal of Applied Business Research. 28 (5), pp. 921-935. https://doi.org/10.19030/jabr.v28i5.7234

A Knowledge Management Process-Based Approach to Support Corporate Crisis Management
Ponis, S.T. and Koronis, E. 2012. A Knowledge Management Process-Based Approach to Support Corporate Crisis Management. Knowledge & Process Management. 19 (3), pp. 148-159. https://doi.org/10.1002/kpm.1390

Media amplification of brand crisis and its affect on brand trust
Yannopoulou, N., Koronis, E. and Elliott, R. 2011. Media amplification of brand crisis and its affect on brand trust. Journal of Marketing Management. 27 (5-6), pp. 530-546. https://doi.org/10.1080/0267257X.2010.498141

Managing the Risk of Knowledge Transfer in Outsourcing Organizations
Koronis, E. 2010. Managing the Risk of Knowledge Transfer in Outsourcing Organizations. in: Ponis, S. (ed.) Managing Risk in Virtual Enterprise Networks: Implementing Supply Chain Principles Business Science Reference. pp. 238-261

Exploring the Knowledge Management Landscape: A Critical Review of Existing Knowledge Management Frameworks
Ponis, S.T., Vagenas, G. and Koronis, E. 2010. Exploring the Knowledge Management Landscape: A Critical Review of Existing Knowledge Management Frameworks. in: Khosrow-Pour, M. (ed.) Information Resources Management: Concepts, Methodologies, Tools and Applications IGI Global. pp. 44-68

Exploring the Knowledge Management Landscape: A Critical Review of Existing Knowledge Management Frameworks
Ponis, S.T., Vagenas, G. and Koronis, E. 2009. Exploring the Knowledge Management Landscape: A Critical Review of Existing Knowledge Management Frameworks. in: Harorimana, D. (ed.) Cultural Implications of Knowledge Sharing, Management and Transfer: Identifying Competitive Advantage Information Science Reference. pp. 1-25

Narratives of organizational crises in the mass media: the VIOXX case
Koronis, E. 2008. Narratives of organizational crises in the mass media: the VIOXX case. Journal of Strategy and Business Studies. 10 (1), pp. 12-27.

A process-based Knowledge Management framework supported by ARIS Enterprise Modelling architecture
Ponis, S.T., Tatsiopoulos, I.P., Vagenas, G. and Koronis, E. 2007. A process-based Knowledge Management framework supported by ARIS Enterprise Modelling architecture. International Journal of Applied Systemic Studies. 1 (2), pp. 168-187. https://doi.org/10.1504/IJASS.2007.015587

Reputation Performance: a portfolio selection approach
Andrikopoulos, A. and Koronis, E. 2007. Reputation Performance: a portfolio selection approach. International Journal of Business Performance Management. 9 (4), pp. 406-418. https://doi.org/10.1504/IJBPM.2007.013362

A Reference Model for Human Supply Chain Integration: an Interdisciplinary Approach
Ponis, S.T. and Koronis, E. 2005. A Reference Model for Human Supply Chain Integration: an Interdisciplinary Approach. in: Bernus, P. and Fox, M. (ed.) Knowledge Sharing in the Integrated Enterprise: Interoperability Strategies for the Enterprise Architect Boston Springer. pp. 183-192

Permalink - https://westminsterresearch.westminster.ac.uk/item/9zxzv/a-strategic-approach-to-crisis-management-and-organizational-resilience


Share this

Usage statistics

3305 total views
3278 total downloads
These values cover views and downloads from WestminsterResearch and are for the period from September 2nd 2018, when this repository was created.