| Abstract | Audiences in Arab countries and Iran are characterised in different ways by various interest groups. Scholars, global media corporations, regional advertising agencies, local content producers and distributors, pollsters, governments and state media operators all deploy their own terminology to discuss audience measurement, opinion research and media–audience relations. Yet the authoritarian political systems prevailing in this region have for decades impeded credible audience studies, both academic and commercial, by obstructing access through censorship, intimidation and pro-government monopolies. This chapter unpacks obstacles inherent in the research process and media–audience interactions in such settings and compares them with assumptions embedded in the universalised language generally used by commentators outside the region or those with a vested interest in the status quo. The analysis draws on John B.Thompson’s 1990 theory that “displacement”, involving the transfer of positive terms to negative situations or vice versa, glosses over realities and helps to maintain relations of domination. It cites work that questions “Eurocentric” anxieties about the agency of social media users, demonstrates the inapplicability of notions of media accountability in autocratic settings, draws attention to damaging implications of the term “emerging markets” and exposes distortions that invalidate basic media market models. It shows how opinion polling, despite being undermined by constraints that prompt distrust even among pollsters, adopts concepts that have been normalised in societies unaffected by those constraints. Narratives about audiences presented in familiar language help to mask a lack of knowledge, which serves the interests of ruling regimes. |
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