Absorptive capacity is a developing research topic within the knowledge management field, whereby different models and methods of capturing new knowledge is being explored. Business Processes and human-centered systems at macro level, in relation to absorptive capacity, have been explored by researchers, but typically in a generalised form. Antecedents highlighting the successful implementation of absorptive capacity processes have not been studied extensively so far. Therefore, this study, through critical exploration of existing success factors within pharmaceutical organisations based in Pakistan, attempts to highlight the requirements for the effective development of absorptive capacity in the workplace. The results show that factors relating to employees and management, both mid-level and senior, are critical in the successful development of absorptive capacity. Furthermore, this study explores new pathways for critical evaluation of absorptive capacity in relation to employees and management within pharmaceutical organisations.