Zammit, J.P., Gao, J.X., Evans, R.D. and Saunders, T. 2015. Investigating the use of social media in improving knowledge management within a collaborative product development and testing environments. International Conference on Manufacturing Research. Bath, United Kingdom 08 Sep 2015 University of Bath.
| Title | Investigating the use of social media in improving knowledge management within a collaborative product development and testing environments |
|---|---|
| Authors | Zammit, J.P., Gao, J.X., Evans, R.D. and Saunders, T. |
| Type | Conference paper |
| Abstract | During the last three decades, the manufacturing industry has witnessed the growing benefits of incorporating knowledge management practices in to business processes, which has been documented in research literature worldwide. However, companies operating in the manufacturing industry still struggle to successfully manage and extract the full potential of their in-house knowledge, both at organisational and individual levels, and are often unable to fully capture and utilise lessons learned into their new products. This research, through an exploratory survey conducted with an industrial partner operating in the power generation sector, explores the possibility of using alternative methods for knowledge management purposes, such as social media tools and video sharing, as a means of capturing, sharing and discussing company knowledge in a product development engineering environment. This paper presents the results of the investigation which explored employee usage and tendencies of social media tools, preferred learning methods and their knowledge sharing habits. |
| Keywords | Product development |
| Product validation and testing | |
| Social media | |
| Video sharing | |
| Knowledge management | |
| Collaboration | |
| Year | 2015 |
| Conference | International Conference on Manufacturing Research |
| Publisher | University of Bath |
| Accepted author manuscript | |
| Publication dates | |
| Published | Sep 2015 |
| Journal citation | pp. 135-140 |
| Book title | Advances in Manufacturing Technology XXIX, Proceedings of the 13th International Conference on Manufacturing Research (ICMR2015) |
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