Antecedent, behaviour, and consequence (a-b-c) of deploying the contact tracing app in response to COVID-19: Evidence from Europe

Dzandu, M.D. 2023. Antecedent, behaviour, and consequence (a-b-c) of deploying the contact tracing app in response to COVID-19: Evidence from Europe. Technological Forecasting and Social Change. 187 122217. https://doi.org/10.1016/j.techfore.2022.122217

TitleAntecedent, behaviour, and consequence (a-b-c) of deploying the contact tracing app in response to COVID-19: Evidence from Europe
TypeJournal article
AuthorsDzandu, M.D.
Abstract

In response to the current coronavirus (COVID-19) pandemic, countries have or intend to deploy contact tracing apps as a way of containing and or reducing the community spread of the virus. Whilst a few studies have so far been conducted on the acceptability of the app, little is known about the antecedent, behaviour, and consequence (a-b-c) of deploying the app and its success thereof. This study, therefore, proposes and validates an integrated a-b-c and technology acceptance model of deploying the contract tracing app in four European countries. The study adopts a quantitative approach and uses publicly available cross-country survey data from the Center for Open Science. An extract of 2512 data is analysed using SEM-PLS. The results confirmed the integrated a-b-c and technology acceptance model that underpins the study and revealed that the chance of achieving a positive outcome with citizens complying with recommendations of the app was only 17.1 % or R2 = 0.171 (±0.020) whilst the chance of negative consequent or deviant response of uninstallation of the app by the citizens was 54.3 % or R2 = 0.543 (±0.021). The results have huge implications for governments and public health institutions in their attempt to deploy the contract tracing app.

KeywordsCoronavirus
Pandemic
Information systems
COVID-19
contact tracing app
a-b-c model
Technology acceptance model
Article number122217
JournalTechnological Forecasting and Social Change
Journal citation187
ISSN0040-1625
Year2023
PublisherElsevier
Publisher's version
License
CC BY-NC-ND 4.0
File Access Level
Open (open metadata and files)
Digital Object Identifier (DOI)https://doi.org/10.1016/j.techfore.2022.122217
PubMed ID36439939
Web address (URL)https://www.sciencedirect.com/science/article/pii/S0040162522007387?via%3Dihub
Publication dates
Published22 Nov 2022
Published in printFeb 2023
Supplemental file
File Access Level
Open (open metadata and files)

Related outputs

Towards the acceptance of autonomous vehicles: The role of government and vehicle manufacturers
Mihov, B., Pathak, B., Gulliver, S. and Dzandu, M.D. 2024. Towards the acceptance of autonomous vehicles: The role of government and vehicle manufacturers. AMCIS 2024: AMCIS 2004: the Americas Conference on Information Systems. Salt Lake City, Utah, USA 15 - 17 Aug 2024 Association for Information Systems.

Remote Working and Task Innovativeness – an Integrated Resource Based View and Antecedent-Behaviour-Consequence Perspective
Dzandu, M.D., Hatsu, S. and De Cesare, S. 2023. Remote Working and Task Innovativeness – an Integrated Resource Based View and Antecedent-Behaviour-Consequence Perspective. Information Systems Frontiers. Advanced online publication. https://doi.org/10.1007/s10796-023-10452-z

Exploring the Effect of Mindset on Project Manager Wellbeing
Uribe Fiallega, A. S., Amin, N., Issa, D. and Dzandu, M.D. 2023. Exploring the Effect of Mindset on Project Manager Wellbeing. International Conference on Project MANagement -ProjMAN2023. Porto, Portugal 08 - 10 Nov 2023 Elsevier.

Forging organizational resilience through green value co‐creation: The role of green technology, green operations, and green transaction capabilities
Borah, P., Dogbe, C., Dzandu, Michael D. and Pomegbe, W. 2023. Forging organizational resilience through green value co‐creation: The role of green technology, green operations, and green transaction capabilities. Business Strategy and The Environment. 32 (8), pp. 5734-5747. https://doi.org/10.1002/bse.3446

A paradigm shift for medical health care to focus on a service-value approach to achieve greater patient satisfaction.
Ali, N. and Dzandu, M.D. 2023. A paradigm shift for medical health care to focus on a service-value approach to achieve greater patient satisfaction. Journal of Health, Organisation and Management. 37 (2), pp. 133-157. https://doi.org/10.1108/jhom-06-2022-0180

A two-country study on the psychological antecedents to cryptocurrency investment decision-making
Osakwe, C.N., Dzandu, M.D., Amegbe, H., Warsame, M.H. and Ramayah, T. 2022. A two-country study on the psychological antecedents to cryptocurrency investment decision-making. Journal of Global Information Technology Management. 25 (4), pp. 302-323. https://doi.org/10.1080/1097198X.2022.2132087

Gamification of mobile money payment for generating customer value in emerging economies: The social impact theory perspective
Dzandu, M.D., Hanu, C. and Amegbe, H. 2022. Gamification of mobile money payment for generating customer value in emerging economies: The social impact theory perspective. Technological Forecasting & Social Change. 185 122049. https://doi.org/10.1016/j.techfore.2022.122049

The Antecedents of Consumer Online Shopping Usage in an Emerging Economy: A Conceptual Study
Asamoah, C.A., Dzandu, M.D. and Klapalová, A. 2022. The Antecedents of Consumer Online Shopping Usage in an Emerging Economy: A Conceptual Study. 7th International Conference on Finance and Economics (ICFE 2022). Ton Duc Thang University, Ho Chi Minh City, Vietnam 21 - 23 Sep 2022

Exploring the relationship between personal and work characteristics of project managers and psychological safety in virtual teams
Dzandu, M.D., Theophilus, I. and Issa, D. 2022. Exploring the relationship between personal and work characteristics of project managers and psychological safety in virtual teams. International Conference on Project MANagement - ProjMAN 2022. Lisbon, Portugal 09 - 11 Nov 2022 Elsevier.

Acceptability of the COVID-19 contact-tracing app – Does culture matter?
Dzandu, M.D., Pathak, B. and De Cesare, S. 2022. Acceptability of the COVID-19 contact-tracing app – Does culture matter? Government Information Quarterly. 101750. https://doi.org/10.1016/j.giq.2022.101750

Diy laboratories, their practices, and challenges – a systematic literature review
Dzandu, M.D. and Pathak, B. 2021. Diy laboratories, their practices, and challenges – a systematic literature review. Technology Analysis & Strategic Management. 33 (10), pp. 1242-1254. https://doi.org/10.1080/09537325.2021.1968373

The End of the Beginning: Achieving Value for Money from Government Digital Transformation Projects
Cha, J., Dzandu, M.D. and Winch, G. 2021. The End of the Beginning: Achieving Value for Money from Government Digital Transformation Projects. British Academy of Management (BAM) Conference 2021. Lancaster, UK 31 Aug - 03 Sep 2021

Spatiotemporal impact of major events on air quality based on spatial differences-in-differences model: big data analysis from China
Guo, J., Wu, X., Guo, Y., Tang, Y. and Dzandu, M. D. 2021. Spatiotemporal impact of major events on air quality based on spatial differences-in-differences model: big data analysis from China. Natural Hazards. https://doi.org/10.1007/s11069-021-04517-y

How to counter organisational inertia to enable knowledge management practices adoption in public sector organisations
Ashok, M., Al Badi Al Dhaheri, M.S.M., Mouza, M.R. and Dzandu, M. 2021. How to counter organisational inertia to enable knowledge management practices adoption in public sector organisations. Journal of Knowledge Management. 25 (9), pp. 2245-2273. https://doi.org/10.1108/JKM-09-2020-0700

The role of brand love on bank customers' perceptions of corporate social responsibility
Amegbe, H., Dzandu, M.D. and Hanu, C. 2021. The role of brand love on bank customers' perceptions of corporate social responsibility. International Journal of Bank Marketing. 39 (1), pp. 189-208. https://doi.org/10.1108/IJBM-07-2020-0356

Permalink - https://westminsterresearch.westminster.ac.uk/item/w050q/antecedent-behaviour-and-consequence-a-b-c-of-deploying-the-contact-tracing-app-in-response-to-covid-19-evidence-from-europe


Share this

Usage statistics

95 total views
64 total downloads
These values cover views and downloads from WestminsterResearch and are for the period from September 2nd 2018, when this repository was created.