Jobseekers Regime and Flexible New Deal Evaluation: findings from longitudinal customer surveys and qualitative research

Adams, L., Oldfield, K., Riley, C., Vegeris, S., Husain, F., Bertram, C., Davidson, R. and Vowden, K. 2011. Jobseekers Regime and Flexible New Deal Evaluation: findings from longitudinal customer surveys and qualitative research. London A report of research carried out by Policy Studies Institute on behalf of the Department for Work and Pensions.

TitleJobseekers Regime and Flexible New Deal Evaluation: findings from longitudinal customer surveys and qualitative research
AuthorsAdams, L., Oldfield, K., Riley, C., Vegeris, S., Husain, F., Bertram, C., Davidson, R. and Vowden, K.
Abstract

This report presents quantitative and qualitative research findings from an evaluation of the Jobseekers Regime, Phase 1 of which was introduced in April 2009 in 28 Jobcentre Plus districts in England, Scotland and Wales.

The research involved three longitudinal quantitative surveys. Customers were interviewed previously about their experiences of Jobcentre Plus support between weeks 0–13, 13–26 and 26–52 of their Jobseeker’s Allowance claim. The longitudinal surveys discussed in this report were conducted a year later to explore experiences and longer-term destinations for customers undergoing the Jobseekers Regime in Phase 1 areas and the former Jobseeker’s Allowance regime in Phase 2 areas. Comparisons between the two phases provide an indication of the Jobseekers Regime in contrast to its predecessor but they do not constitute an impact assessment.

The research also included a small number of qualitative interviews with customers about their experiences of Stage 3 of the Jobseekers Regime, as delivered in summer-autumn 2010. These additional interviews were conducted in November/December 2010 and were designed to provide an update to previous qualitative research conducted between December 2009 and March 2010, reflecting Stage 3 as it was experienced in 2009 (see DWP Research Report 706, Jobseekers Regime and Flexible New Deal Evaluation: A report on qualitative research findings).

Year2011
PublisherA report of research carried out by Policy Studies Institute on behalf of the Department for Work and Pensions
Publication dates
Published2011
Place of publicationLondon
SeriesDWP Research Report
ISBN9781908523112
Web address (URL)http://research.dwp.gov.uk/asd/asd5/rports2011-2012/rrep767.pdf
Journal citation767

Related outputs

Does retirement offer a ‘window of opportunity’ for healthy lifestyle change? Views from workers on the cusp of retirement
Smeaton, D., Barnes, H. and Vegeris, S. 2017. Does retirement offer a ‘window of opportunity’ for healthy lifestyle change? Views from workers on the cusp of retirement. Journal of Aging and Health. 29 (1), pp. 25-44. https://doi.org/10.1177/0898264315624903

Social barriers to the adoption of smart homes
Balta-Ozkan, N., Davidson, R., Bicket, M. and Whitmarsh, L. 2013. Social barriers to the adoption of smart homes. Energy Policy. 63, pp. 363-374. https://doi.org/10.1016/j.enpol.2013.08.043

The development of smart homes market in the UK
Balta-Ozkan, N., Davidson, R., Bicket, M. and Whitmarsh, L. 2013. The development of smart homes market in the UK. Energy. 60, pp. 361-372. https://doi.org/10.1016/j.energy.2013.08.004

Scoping the remit and feasibility of a policy evaluation centre for Defra: A report to the Department for Environment, Food and Rural Affairs. Policy Studies Institute. Defra, London
Shaw, B., Phillips, R., Vowden, K., Husain, F. and Morris, S. 2013. Scoping the remit and feasibility of a policy evaluation centre for Defra: A report to the Department for Environment, Food and Rural Affairs. Policy Studies Institute. Defra, London. London Defra.

Perceptions of the policing and crime mapping ‘Trailblazers’, Home Office Research Report 67
Ray, K., Davidson, R., Husain, F., Vegeris, S., Vowden, K. and Karn, J. 2012. Perceptions of the policing and crime mapping ‘Trailblazers’, Home Office Research Report 67. London Home Office.

Flexible New Deal evaluation: customer survey and qualitative research findings
Vegeris, S., Adams, L., Oldfield, K., Bertram, C., Davidson, R., Durante, L., Riley, C. and Vowden, K. 2011. Flexible New Deal evaluation: customer survey and qualitative research findings. Sheffield Department for Work and Pensions.

Lone parents work aspirations: a literature review
Ray, K., Husain, F. and Vegeris, S. 2011. Lone parents work aspirations: a literature review. Unpublished report to Gingerbread as part of a Big Lottery Fund project.

Family futures: childhood and poverty in urban neighbourhoods
Power, A., Willmot, H. and Davidson, R. 2011. Family futures: childhood and poverty in urban neighbourhoods. Bristol Policy Press.

Employability programmes: a review of evidence of ‘what works’ for lone parents
Husain, F. and Vegeris, S. 2011. Employability programmes: a review of evidence of ‘what works’ for lone parents. Unpublished report to Gingerbread as part of a Big Lottery Fund project.

Recession and cohesion in Bradford
Hudson, M., Davidson, R., Durante, L., Grieve, J. and Kazmi, A. 2011. Recession and cohesion in Bradford. York Joseph Rowntree Foundation.

Breaking the low-pay, no-pay cycle: Final evidence from the UK Employment Retention and Advancement (ERA) demonstration
Hendra, R., Riccio, J.A., Dorsett, R., Greenberg, D., Knight, G., Phillips, J., Robins, P.K., Vegeris, S., Walter, J., Hill, A., Ray, K. and Smith, J. 2011. Breaking the low-pay, no-pay cycle: Final evidence from the UK Employment Retention and Advancement (ERA) demonstration. Sheffield Department for Work and Pensions.

Employment Retention and Advancement (ERA) demonstration: delivery, take-up, and outcomes of in-work training support for lone parents
Hendra, R., Ray, K., Vegeris, S., Hevenstone, D. and Hudson, M. 2011. Employment Retention and Advancement (ERA) demonstration: delivery, take-up, and outcomes of in-work training support for lone parents. London Department for Work and Pensions.

Support for Newly Unemployed and Six Month Offer evaluations: a report on qualitative research findings
Vegeris, S., Vowden, K., Bertram, C., Davidson, R., Husain, F., MacKinnon, K. and Smeaton, D. 2010. Support for Newly Unemployed and Six Month Offer evaluations: a report on qualitative research findings. London A report of research carried out by Policy Studies Institute on behalf of the Department for Work and Pensions.

Jobseekers Regime and Flexible New Deal evaluation: a report on qualitative research findings
Vegeris, S., Vowden, K., Bertram, C., Davidson, R., Durante, L., Hudson, M., Husain, F., MacKinnon, K. and Smeaton, D. 2010. Jobseekers Regime and Flexible New Deal evaluation: a report on qualitative research findings. London A report of research carried out by Policy Studies Institute on behalf of the Department for Work and Pensions.

50+ back to work evidence review and indicative guide for secondary data analysis
Vegeris, S., Smeaton, D. and Sahin-Dikmen, M. 2010. 50+ back to work evidence review and indicative guide for secondary data analysis. Norwich Department for Work and Pensions.

The EHRC Triennial Review: developing the employment evidence base
Smeaton, D., Hudson, M., Radu, D. and Vowden, K. 2010. The EHRC Triennial Review: developing the employment evidence base. Equality and Human Rights Commission Research Report.

Development work for wave 2 of the food and you survey
Smeaton, D., Draper, A., Durante, L. and Vowden, K. 2010. Development work for wave 2 of the food and you survey. London Food Standards Agency. https://doi.org/UnitReport16

Better off working? Work, poverty and benefit cycling
Ray, K., Hoggart, L., Vegeris, S. and Taylor, R.F. 2010. Better off working? Work, poverty and benefit cycling. York Joseph Rowntree Foundation.

Can altering the structure of financial support payments aid work retention amongst lone parents? Qualitative evaluation of the In Work Retention Pilot
Ray, K., Bertram, C., Davidson, R. and Durante, L. 2010. Can altering the structure of financial support payments aid work retention amongst lone parents? Qualitative evaluation of the In Work Retention Pilot. Sheffield Department for Work and Pensions.

Jobseekers Regime and Flexible New Deal, the Six Month Offer and Support for the Newly Unemployed evaluations: An early process study
Knight, G., Vegeris, S., Ray, K., Bertram, C., Davidson, R., Dunn, A., Durante, L., Smeaton, D., Vowden, K., Winterbotham, M., Oldfield, K., Fish, S., Riley, C. and Taylor, C. 2010. Jobseekers Regime and Flexible New Deal, the Six Month Offer and Support for the Newly Unemployed evaluations: An early process study. Norwich Department for Work and Pensions.

An evaluation design for the Calorie Labelling Initiative
Husain, F. and Morris, S. 2010. An evaluation design for the Calorie Labelling Initiative. London PSI Report for the Food Standards Agency.

An evaluation design for food hygiene rating schemes
Husain, F. and Morris, S. 2010. An evaluation design for food hygiene rating schemes. London PSI Report for the Food Standards Agency. https://doi.org/UnitReport14

The influence of outcome-based contracting on Provider-ledPathways to Work
Hudson, M., Phillips, J., Ray, K., Vegeris, S. and Davidson, R. 2010. The influence of outcome-based contracting on Provider-ledPathways to Work. Norwich Department for Work and Pensions.

Lavorare con gli utenti musulmani: manual per gli operatori dei servizi sociali e sanitari
Ashencaen Crabtree, S., Husain, F. and Spalek, B. 2010. Lavorare con gli utenti musulmani: manual per gli operatori dei servizi sociali e sanitari. Trento Edizioni Erickson.

The Progression to Work Pathfinders development phase: impact evaluation designs and measuring progression to work
Morris, S., Vegeris, S., Speckesser, S. and Knight, G. 2010. The Progression to Work Pathfinders development phase: impact evaluation designs and measuring progression to work. Department for Work and Pensions.

Small grants thematic evaluation (UK wide)
Smeaton, D. and Vegeris, S. 2009. Small grants thematic evaluation (UK wide). London The Big Lottery Fund.

Older people inside and outside the labour market: a review
Smeaton, D. and Vegeris, S. 2009. Older people inside and outside the labour market: a review. Manchester EHRC.

Rewarding responsibility? Long-term unemployed men and the welfare-to-work agenda
Ray, K., Hoggart, L., Taylor, R.F., Vegeris, S. and Campbell-Barr, V. 2009. Rewarding responsibility? Long-term unemployed men and the welfare-to-work agenda. Environment and Planning C: Government and Policy. 27 (6), pp. 975-990. https://doi.org/10.1068/c0852

Final evaluation of St. Mungo’s Pathways to Employment Programme: a report for St. Mungo’s
Husain, F. 2009. Final evaluation of St. Mungo’s Pathways to Employment Programme: a report for St. Mungo’s. London Inclusion.

People with mental health conditions and Pathways to Work
Hudson, M., Ray, K., Vegeris, S. and Brooks, S. 2009. People with mental health conditions and Pathways to Work. Norwich Department for Work and Pensions.

Evidence into recommendations: How expert groups formulate clinical guidelines
Davidson, R., Gardner, B., McAteer, J. and Michie, S. 2009. Evidence into recommendations: How expert groups formulate clinical guidelines. Report to National Institute for Health and Clinical Excellence (NICE).

More than 'just coping': the antecedents and dynamics of resilience in a qualitative longitudinal study
Davidson, R. 2009. More than 'just coping': the antecedents and dynamics of resilience in a qualitative longitudinal study. Social Policy and Society. 8 (1), pp. 115-125. https://doi.org/10.1017/S1474746408004636

Research report 43: Older workers: employment preferences, barriers and solutions
Smeaton, D., Vegeris, S. and Sahin-Dikmen, M. 2009. Research report 43: Older workers: employment preferences, barriers and solutions. Manchester EHRC.

Location, location, location: the role of experience of disadvantage in lay perceptions of area inequalities in health
Davidson, R., Mitchell, R. and Hunt, K. 2008. Location, location, location: the role of experience of disadvantage in lay perceptions of area inequalities in health. Health & Place. 14 (2), pp. 167-181. https://doi.org/10.1016/j.healthplace.2007.05.008

Implementation and second-year impacts for lone parents in the UK Employment Retention and Advancement (ERA) demonstration
Riccio, J.A., Bewley, H., Campbell-Barr, V., Dorsett, R., Hamilton, G., Hoggart, L., Marsh, A., Miller, C., Ray, K. and Vegeris, S. 2008. Implementation and second-year impacts for lone parents in the UK Employment Retention and Advancement (ERA) demonstration. Leeds Corporate Document Services.

Implementation and second-year impacts for New Deal 25 Plus customers in the UK Employment Retention and Advancement (ERA) demonstration
Miller, C., Bewley, H., Campbell-Barr, V., Dorsett, R., Hamilton, G., Hoggart, L., Homonoff, T., Marsh, A., Ray, K., Riccio, J.A. and Vegeris, S. 2008. Implementation and second-year impacts for New Deal 25 Plus customers in the UK Employment Retention and Advancement (ERA) demonstration. Leeds Corporate Document Services.

The wider landscape of learner support. A report for the Learning and Skills Council
Husain, F., Casebourne, J. and Bell, L. 2008. The wider landscape of learner support. A report for the Learning and Skills Council. London Inclusion.

Final evaluation of the ESF funded TNG: Quality Care Matters training programme
Husain, F. 2008. Final evaluation of the ESF funded TNG: Quality Care Matters training programme. London Inclusion.

Lone parents and the challenge to make work pay
Hoggart, L. and Vegeris, S. 2008. Lone parents and the challenge to make work pay. in: Strelitz, J. and Lister, R. (ed.) Why money matters: family income, poverty and children's lives London Save the Children. pp. 44-51

London student pledge evaluation
Hoggart, L., MacKinnon, K., Ray, K., Taylor, R.F., Vegeris, S. and Parsons, C. 2008. London student pledge evaluation. Department for Children, Schools and Families.

Development of a method for studying decision-making about evidence-based healthcare in Guideline Development Groups
Gardner, B., Davidson, R., McAteer, J. and Michie, S. 2008. Development of a method for studying decision-making about evidence-based healthcare in Guideline Development Groups. Psychology & Health. 21 (S1), p. 127. https://doi.org/10.1080/08870440802299543

Final evaluation of the TNG: Pathways to Progression training programme
Franceschelli, M. and Husain, F. 2008. Final evaluation of the TNG: Pathways to Progression training programme. London Inclusion.

Islam and social work: debating values, transforming practice
Ashencaen Crabtree, S., Husain, F. and Spalek, B. 2008. Islam and social work: debating values, transforming practice. Bristol Policy Press.

Engaging older citizens: a study of London boroughs
Vegeris, S., Barnes, H., Campbell-Barr, V., MacKinnon, K. and Taylor, R.F. 2007. Engaging older citizens: a study of London boroughs. London London Councils.

The Lone Parents Pilots: A qualitative evaluation of Quarterly Work Focused Interviews (12+), Work Search Premium and In Work Credit
Ray, K., Vegeris, S., Brooks, S., Campbell-Barr, V., Hoggart, L., MacKinnon, K. and Shutes, I. 2007. The Lone Parents Pilots: A qualitative evaluation of Quarterly Work Focused Interviews (12+), Work Search Premium and In Work Credit. Leeds Corporate Document Services.

Supporting an intergenerational centre in London: Scoping the evidence
Vegeris, S. and Campbell-Barr, V. 2007. Supporting an intergenerational centre in London: Scoping the evidence. London Policy Studies Institute.

Beyond the tick box: older citizen engagement in UK local government
Vegeris, S., Barnes, H., Campbell-Barr, V., MacKinnon, K., Taylor, R.F., Martin, D. and Harris, J. 2007. Beyond the tick box: older citizen engagement in UK local government. Policy Studies Institute & Better Government for Older People.

Parenting and ethnicity
Phoenix, A. and Husain, F. 2007. Parenting and ethnicity. York Joseph Rowntree Foundation.

Nottingham city strategy: an analysis of child poverty policy
Husain, F., Simmonds, D. and Green, K. 2007. Nottingham city strategy: an analysis of child poverty policy. Nottingham One Nottingham.

Implementation and first-year impacts of the UK Employment Retention and Advancement (ERA) demonstration
Dorsett, R., Campbell-Barr, V., Hamilton, G., Hoggart, L., Marsh, A., Miller, C., Phillips, J., Ray, K., Riccio, J.A., Rich, S. and Vegeris, S. 2007. Implementation and first-year impacts of the UK Employment Retention and Advancement (ERA) demonstration. Leeds, UK Corporate Document Services.

New Zealand Working For Families programme: methodological considerations for evaluating MSD programmes
Bryson, A., Evans, M., Knight, G., La Valle, I. and Vegeris, S. 2007. New Zealand Working For Families programme: methodological considerations for evaluating MSD programmes. London, UK Policy Studies Institute. https://doi.org/ResearchDiscussionSeries26

Family support in children's centres: planning, commissioning and delivery
Apps, J., Reynolds, J., Ashby, V. and Husain, F. 2007. Family support in children's centres: planning, commissioning and delivery. London National Family and Parenting Institute for the DfES.

A review of BIG funding for older people
Barnes, H., Smeaton, D., Taylor, R.F. and Vegeris, S. 2007. A review of BIG funding for older people. London Big Lottery Fund.

Employment Retention and Advancement demonstration project and Pathways to Work for Incapacity Benefit customers costing for staff time - ERA and IB cost studies
Vegeris, S., MacKinnon, K., Knight, G., Greenberg, D., Carrino, J., Olsen, K. and Strudwick, M. 2006. Employment Retention and Advancement demonstration project and Pathways to Work for Incapacity Benefit customers costing for staff time - ERA and IB cost studies. Leeds, UK Corporate Document Services.

Cultural competence, cultural sensitivity and family support
Husain, F. 2006. Cultural competence, cultural sensitivity and family support. in: Dolan, P., Canavan, J. and Pinkerton, J. (ed.) Family support as reflective practice London Jessica Kingsley. pp. 165-180

Communications within the UK regional team: a brief analysis of daily work discourses
Husain, F. 2006. Communications within the UK regional team: a brief analysis of daily work discourses. Internal report for the UK Regional Director.

Staying in work and moving up: evidence from the UK Employment Retention and Advancement (ERA) demonstration
Hoggart, L., Campbell-Barr, V., Ray, K. and Vegeris, S. 2006. Staying in work and moving up: evidence from the UK Employment Retention and Advancement (ERA) demonstration. Leeds, UK Corporate Document Services.

Qualitative evaluation of Quarterly Work Focused Interviews (QWFI) and In Work Credit (IWC) for lone parents and partners and Work Search Premium (WSP) for lone parents: stage one report
Campbell-Barr, V., Vegeris, S., Hoggart, L. and Ray, K. 2006. Qualitative evaluation of Quarterly Work Focused Interviews (QWFI) and In Work Credit (IWC) for lone parents and partners and Work Search Premium (WSP) for lone parents: stage one report. London, UK Department for Work and Pensions.

Methodological considerations in evaluating Working for Families
Bryson, A., Evans, M., Knight, G., La Valle, I. and Vegeris, S. 2006. Methodological considerations in evaluating Working for Families. Wellington Ministry of Social Development.

Linking up directories of children’s services
Barrett, H., Petrou, P., Apps, J., Ntow, S., Husain, F., Linington, S., Bolton, M. and Henricson, C. 2006. Linking up directories of children’s services. London Family and Parenting Institute for the DfES.

Childcare for child development or childcare for mothers' work?
Vegeris, S. 2005. Childcare for child development or childcare for mothers' work? NatCen 5th Annual Seminar: Childcare - Reporting the Research. London, UK 25 April 2005

Cultural competence in family support: a tool kit for supporting black, minority ethnic and faith families
Husain, F. 2005. Cultural competence in family support: a tool kit for supporting black, minority ethnic and faith families. London Family and Parenting Institute.

The Employment Retention and Advancement scheme - the early months of implementation: summary and conclusions
Hall, N., Hoggart, L., Marsh, A., Phillips, J., Ray, K. and Vegeris, S. 2005. The Employment Retention and Advancement scheme - the early months of implementation: summary and conclusions. Leeds, UK Corporate Document Services.

Higher and further education students' income, expenditure and debt in Scotland
Callender, C., Wilkinson, D., MacKinnon, K. and Vegeris, S. 2005. Higher and further education students' income, expenditure and debt in Scotland. Edinburgh, UK Scottish Executive Social Research.

Independent living in later life
Parry, J., Vegeris, S., Hudson, M., Barnes, H. and Taylor, R.F. 2004. Independent living in later life. Leeds, UK Corporate Document Services.

The British lone parent cohort and their children 1991 to 2001
Marsh, A. and Vegeris, S. 2004. The British lone parent cohort and their children 1991 to 2001. Leeds, UK Corporate Document Services.

Employment and child poverty
Marsh, A. and Vegeris, S. 2004. Employment and child poverty. in: Dornan, P. (ed.) Ending child poverty by 2020: the first five years London, UK Child Poverty Action Group.

Parents' views of financial issues and post 16 education and training for young people 16-19. NFPI consultation for the Treasury
Husain, F., Henricson, C. and Becher, H. 2004. Parents' views of financial issues and post 16 education and training for young people 16-19. NFPI consultation for the Treasury. London Family and Parenting Institute.

Families and children 2001: living standards and the children
Vegeris, S. and Perry, J. 2003. Families and children 2001: living standards and the children. Leeds, UK Corporate Document Services.

Families and children 2001: work and childcare
Kasparova, D., Marsh, A., Vegeris, S. and Perry, J. 2003. Families and children 2001: work and childcare. Leeds, UK Corporate Document Services.

Supporting minority ethnic families: South Asian Hindus and Muslims in Britain: developments in family support
Becher, H. and Husain, F. 2003. Supporting minority ethnic families: South Asian Hindus and Muslims in Britain: developments in family support. London National Family and Parenting Institute.

Low/moderate-income families in Britain: changes in living standards 1999-2000
Vegeris, S. and McKay, S. 2002. Low/moderate-income families in Britain: changes in living standards 1999-2000. Leeds, UK Corporate Document Services.

South Asian Muslims in Britain: faith family and community
Husain, F. and O'Brien, M. 2001. South Asian Muslims in Britain: faith family and community. in: Harvey, C.D.H. (ed.) Maintaining our differences: minority families in multicultural societies Aldershot Ashgate. pp. 15-28

Muslim communities in Europe: reconstruction and transformation
Husain, F. and O'Brien, M. 2000. Muslim communities in Europe: reconstruction and transformation. Current Sociology. 48 (4), pp. 1-13. https://doi.org/10.1177/0011392100048004002

Social existence and social care
Husain, F. 2000. Social existence and social care. Runnymede Bulletin. 322, pp. 21-22.

A literature review of evaluation documents
Husain, F. 2000. A literature review of evaluation documents. London Commissioned by Parenting UK.

Muslim families in Europe: social existence and social care
Husain, F. and O'Brien, M. 1999. Muslim families in Europe: social existence and social care. London University of North London.

Muslim families in Europe: social care provision in three communities
Husain, F. and O'Brien, M. 1999. Muslim families in Europe: social care provision in three communities. London University of North London.

Caring for Muslim families in Europe
Husain, F. 1998. Caring for Muslim families in Europe. Runnymede Bulletin. 313, pp. 8-9.

Women and Islam in North America
Husain, F. 1994. Women and Islam in North America. in: Proceedings of the National Association of African American Studies Norfolk, VA University of Virginia.

Permalink - https://westminsterresearch.westminster.ac.uk/item/8zwv6/jobseekers-regime-and-flexible-new-deal-evaluation-findings-from-longitudinal-customer-surveys-and-qualitative-research


Share this

Usage statistics

169 total views
0 total downloads
These values cover views and downloads from WestminsterResearch and are for the period from September 2nd 2018, when this repository was created.