Owner dynamic capabilities and benefits management in public information systems projects: A qualitative content analysis

Cha, J., Newman, M. and Winch, G. 2015. Owner dynamic capabilities and benefits management in public information systems projects: A qualitative content analysis. International Conference on Information Systems 2015. Fort Worth, Texas 13 - 16 Dec 2015

TitleOwner dynamic capabilities and benefits management in public information systems projects: A qualitative content analysis
AuthorsCha, J., Newman, M. and Winch, G.
TypeConference paper
Abstract

In many IS change circumstances the importance of project management capabilities has been emphasised in classic analyses. However, most studies focus only on the project supplier's viewpoint, and there has still been a lack of research on how the project owner’s management capabilities can lead to effective benefits management for IS projects. The aim of paper is to examine the concept of owner dynamic capability, and how their post-implementation benefits can be realised within the context of IS project and its continuously changeable transformation. Qualitative content analysis was adopted to investigate 15 government reports covering 31 IS projects in the UK public sector. Based on the empirical data, the findings demonstrate the significance of project back-end capabilities as one type of owner dynamic capability in managing post-implementation benefits from IS.

KeywordsOwner dynamic capabilities
Project back-end
Benefits management
Information systems project
Public sector
Qualitative content analysis
Year2015
ConferenceInternational Conference on Information Systems 2015
Web address (URL) of conference proceedingshttps://aisel.aisnet.org/icis2015/proceedings/ManagingIS/4/

Related outputs

Corrigendum to “Owner challenges on major projects: The case of UK government” [Int. J. Proj. Manag. 38 (2020) 177–187]
Winch, G.M. and Cha, J. 2022. Corrigendum to “Owner challenges on major projects: The case of UK government” [Int. J. Proj. Manag. 38 (2020) 177–187]. International Journal of Project Management. 40 (3), pp. 312-313. https://doi.org/10.1016/j.ijproman.2021.11.007

Explicating the Process of Digital Government Programmes: Bridging Research and Practice
Cha, J. 2022. Explicating the Process of Digital Government Programmes: Bridging Research and Practice. British Academy of Management (BAM) Conference 2022. Alliance Manchester Business School, University of Manchester 31 Aug - 02 Sep 2022 University of Manchester.

Framework for monitoring implementation of national science and technology policies for challenge and innovation
Science and Technology Policy Institute and Cha, J. 2021. Framework for monitoring implementation of national science and technology policies for challenge and innovation. Science and Technology Policy Institute.

The End of the Beginning: Achieving Value for Money from Government Digital Transformation Projects
Cha, J., Dzandu, M.D. and Winch, G. 2021. The End of the Beginning: Achieving Value for Money from Government Digital Transformation Projects. British Academy of Management (BAM) Conference 2021. Lancaster, UK 31 Aug - 03 Sep 2021

Unpacking the difference between digital transformation and IT-enabled organizational transformation
Wessel, L., Baiyere, A., Ologeanu-Taddei, R., Cha, J. and Blegind-Jensen, T. 2021. Unpacking the difference between digital transformation and IT-enabled organizational transformation. Journal of the Association for Information Systems. 22 (1), pp. 102-129. https://doi.org/10.17705/1jais.00655

Owner challenges on major projects: The case of UK government
Winch, G. and Cha, J. 2020. Owner challenges on major projects: The case of UK government. International Journal of Project Management. 38 (3), pp. 177-187. https://doi.org/10.1016/j.ijproman.2020.03.001

The end of the beginning: Understanding benefits realisation in transformation projects in the UK government
Winch, G. and Cha, J. 2020. The end of the beginning: Understanding benefits realisation in transformation projects in the UK government. British Academy of Management Conference 2020 (BAM2020). Manchester, UK 02 - 04 Sep 2020 British Academy of Management.

Socioeconomic Innovation Strategy from the S&T Perspective to Solve National Wicked Problems
Science and Technology Policy Institute and Cha, J. 2019. Socioeconomic Innovation Strategy from the S&T Perspective to Solve National Wicked Problems. Science and Technology Policy Institute.

What do project owners do? The case of UK government
Winch, G. and Cha, J. 2019. What do project owners do? The case of UK government. EURAM Conference 2019. Lisboa, Portugal 26 Jun - 28 Sep 2019 European Academy of Management.

Prioritising project management competences across the software project life cycle
Cha, J. and Maytorena-Sanchez, E. 2019. Prioritising project management competences across the software project life cycle. International Journal of Managing Projects in Business. 12 (4), pp. 961-978. https://doi.org/10.1108/IJMPB-11-2017-0145

Promoting demand-driven R&D of high technology via intelligent innovation of public services
Choi, J., Cho, Y., Woo, C., Kim, E-A., Chung, J-H. and Cha, J. 2018. Promoting demand-driven R&D of high technology via intelligent innovation of public services. Science and Technology Policy Institute.

Public service provider’s dynamic capabilities for IT-enabled government transformation projects
Cha, J., Newman, M. and Winch, G. 2018. Public service provider’s dynamic capabilities for IT-enabled government transformation projects. 2022 European Conference on Information Systems. Timișoara, Romania 18 - 24 Jun 2022

Revisiting the project management knowledge framework: Rebalancing the framework to include transformation projects
Cha, J., Newman, M. and Winch, G. 2018. Revisiting the project management knowledge framework: Rebalancing the framework to include transformation projects. International Journal of Managing Projects in Business. 11 (4), pp. 1026-1043. https://doi.org/10.1108/IJMPB-11-2017-0147

Performance of public sector information systems projects: The case of UK central government
Cha, J. 2017. Performance of public sector information systems projects: The case of UK central government. PhD thesis The University of Manchester Alliance Manchester Business School

Legacy infrastructure and transformation programmes
Mehandjiev, N., Allmendinger, R., Kirkham, R. and Cha, J. 2017. Legacy infrastructure and transformation programmes.

Realising benefits from UK government ICT projects
Cha, J. 2017. Realising benefits from UK government ICT projects.

Developing a risk breakdown structure for managing UK government projects and programmes
Cha, J. 2017. Developing a risk breakdown structure for managing UK government projects and programmes. The University of Manchester.

The performance of government transformation projects
Cha, J., Newman, M. and Winch, G. 2017. The performance of government transformation projects. Project X Conference. Ditton Manor, Slough, Berkshire 25 Jan 2017

Developing the project management body of knowledge: Towards a better understanding of the transformation context
Cha, J., Newman, M. and Winch, G. 2017. Developing the project management body of knowledge: Towards a better understanding of the transformation context. EURAM Conference 2017. Glasgow 21 - 24 Jun 2017

Digital practice misfits: Beyond IT artifacts
Baiyere, A., Cha, J., Ologeanu-Taddei, R., Wessel, L. and Jensen, T. B. 2017. Digital practice misfits: Beyond IT artifacts. International Conference on Information Systems 2017. Seoul, Korea 10 - 13 Dec 2017

Producing benefits from information systems outsourcing in the public sector: Towards a better understanding of owner dynamic capabilities
Cha, J., Newman, M. and Winch, G. 2016. Producing benefits from information systems outsourcing in the public sector: Towards a better understanding of owner dynamic capabilities. 10th Global Sourcing Workshop. Congress Centre, Val d’Isere, France 16 - 19 Feb 2016

Owner capabilities in information systems project organising in the public sector: The Case of UK central government
Cha, J., Newman, M. and Winch, G. 2015. Owner capabilities in information systems project organising in the public sector: The Case of UK central government. EURAM Conference 2015. Warsaw, Poland 17 - 20 Jun 2015 European Academy of Management.

Client capabilities and information systems in public organisations
Cha, J. 2014. Client capabilities and information systems in public organisations. EURAM Conference 2014. Valencia 04 - 07 Jun 2014

Information systems project and management capabilities: Empirical findings from the UK public sector
Cha, J. 2014. Information systems project and management capabilities: Empirical findings from the UK public sector. 2014 Annual Conference of Korean Society of Project Management, KSPM 2014. Seoul, Korea 21 Nov 2014

Client project capabilities and information systems change in the public sector
Cha, J. 2013. Client project capabilities and information systems change in the public sector. Annual MBS Doctoral Conference. The University of Manchester.

The 5th Korea Software Company Award - Analysis report
Cha, J. 2005. The 5th Korea Software Company Award - Analysis report. Korea Software Industry Association.

Information strategic planning for u-business in distribution industry
Shin, H., Leem, C. S., Jeon, N. J. and Cha, J. 2005. Information strategic planning for u-business in distribution industry. Annual Conference of Korean Institute of Industrial Engineers 2005.

The 4th Korea Software Company Award - Analysis report
Cha, J. 2004. The 4th Korea Software Company Award - Analysis report. Korea Software Industry Association.

Permalink - https://westminsterresearch.westminster.ac.uk/item/qvy5y/owner-dynamic-capabilities-and-benefits-management-in-public-information-systems-projects-a-qualitative-content-analysis


Share this

Usage statistics

109 total views
0 total downloads
These values cover views and downloads from WestminsterResearch and are for the period from September 2nd 2018, when this repository was created.