Cha, J., Kim, E-A. and Choe, J. 2024. Constructing the elements of digital government: The case of South Korea and the United Kingdom. 40th EGOS Colloquium: Crossroads for Organization: Time, Space, and People. University of Milano-Bicocca, Milan, Italy 04 - 06 Jul 2024 European Group for Organizational Studies.
| Title | Constructing the elements of digital government: The case of South Korea and the United Kingdom |
|---|---|
| Authors | Cha, J., Kim, E-A. and Choe, J. |
| Type | Conference paper |
| Abstract | Despite the growing interest in digital government, the conceptual clarity surrounding its implementation and management remains obscured by ambiguity and theoretical pluralism. The interchangeable use of terms such as e-government, digital government, and smart government further complicates matters, highlighting the need for conceptual refinement and theoretical consolidation. Moreover, digital transformation in the public sector still tends to focus heavily on the implementation of digital technologies, overlooking the holistic aspect of successful organizational adaptation and transformation encompassing the reconfiguration of culture, process and capabilities. In response to these challenges, this paper aims to develop a digital government framework, recognizing the complexities inherent in public sector digital transformation initiatives and seeking to provide a structured approach that addresses both theoretical ambiguities and practical implementation hurdles. To enhance the credibility and robustness of the digital government framework development, this study focuses on the central administrations of South Korea and the UK, acknowledged leaders in realizing the value of digital government. By scrutinizing the digital government strategies of these central administrations, the research aims to enrich the theoretical understanding of digital government and clarify its organizational dynamics. The objective of study is to construct a digital government framework through an examination of the two central governments' national digital government strategies. By examining the contemporary landscape of digital government initiatives, this aims to identify and understand the factors driving variations in the elements of digital government between the UK and South Korea. Thus, responding to these research questions will contribute to the clarification of the concept and elements of digital government, as well as the trajectory of its changes and contextual dynamics. |
| Year | 2024 |
| Conference | 40th EGOS Colloquium: Crossroads for Organization: Time, Space, and People |
| Publisher | European Group for Organizational Studies |