Promoting demand-driven R&D of high technology via intelligent innovation of public services

Choi, J., Cho, Y., Woo, C., Kim, E-A., Chung, J-H. and Cha, J. 2018. Promoting demand-driven R&D of high technology via intelligent innovation of public services. Science and Technology Policy Institute.

TitlePromoting demand-driven R&D of high technology via intelligent innovation of public services
AuthorsChoi, J., Cho, Y., Woo, C., Kim, E-A., Chung, J-H. and Cha, J.
TypeProject report
Abstract

Intelligent innovation has been one of the national strategies as stated by the government at the recent inaugural session of Committee on the Fourth Industrial Revolution. This is due to the fact that intellectualization is considered as a key agenda to drive new innovation during the fourth industrial revolution. Though
there has still been an on-going controversy arising from the conceptualambiguity of what is meant by the fourth industrial revolution, one remarkable point is that some of the newly emerged technologies have already shown eye-opening progress. Thus, it is worth investigating because technological advancement and economic development occurred during the phenomenal and historical third wave of information revolution.
Considering the Korean government’s current policies for innovative growth, the new business initiatives through the use of new technologies are undoubtedly significant to achieve the intelligent innovation. However, conventional R&D investment approaches (e.g. subsidies for R&D) have limited to realize such innovation. To address the problematic situation, we suggest new directions containing the creation of new demand through innovative public services and the development of technology-based new solutions to accelerate it. This forms a part of demand-driven innovation activities recently being carried out in many European countries.
Focusing on the intellectualization of innovative public services, this study seeks to find out new insights in order to enhance public service quality and trigger new and innovative technologies. In this context, we examine the details of public demand to clarify who the substantive consumers are and what needs to be defined to specify the demand. Moreover, we analyze the features of current policies and relevant organizations in South Korea. Then, both national and international cases are explored to grasp the challenges of industrial impacts from R&D in extant operations and the global best practices with respect to policies, organizations and public markets respectively.
Finally, this report makes an original contribution by providing demand-driven R&D strategies in the form of twenty tasks in five categories. These formulate a procedural approach from discovering and planning the initial demand to linking it with a purchase, and it contains a wider context of strategizing new R&D investment beyond unit-based business initiatives. Our recommendations contribute to a better understanding of demand-driven innovation as an effective alternative especially for policymakers.

Year2018
PublisherScience and Technology Policy Institute

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