Investigating pay-as-you-go to address issues of trust, privacy and security around media use at home : WestminsterResearch

Publication dates
Title	Investigating pay-as-you-go to address issues of trust, privacy and security around media use at home
Type	Journal article
Authors	Tsekleves, E., Whitham, R., Kondo, K. and Hill, A.
Abstract	This paper explores the use of a pay-as-you-go (PAYG) concept as a means of addressing issues of trust, privacy, billing and security around media in the home. The findings are based on a study conducted in 2007 and 2008, looking at the media-use habits of 27 families in the Greater London area. The study investigated attitudes towards uses of various forms of media within the home environment, with a particular emphasis on television (TV). To facilitate the study, a rapid prototype of an experimental home media device was produced, asking participants to use and respond to it. The key findings show the desirability of devices and services that incorporate a payment system which would help in regulating spending and allow household members to manage their own media purchases. The PAYG concept was well received by study participants as a means to prevent unauthorised spending and help manage costs. Participants were also enthusiastic about more transparent billing mechanisms and the possibility of monitoring the TV and media use of younger household members.
Keywords	Interactive Television, user studies, trust, privacy, security, usercentric media, media use in the home.
Journal	Universal Access in the Information Society
Journal citation	12 (2), pp. 217-231
ISSN	1615-5289
	1615-5297
Year	2013
Publisher	Springer
Digital Object Identifier (DOI)	https://doi.org/10.1007/s10209-012-0270-3
Web address (URL)	https://link-springer-com.uow.idm.oclc.org/content/pdf/10.1007/s10209-012-0270-3.pdf
Published	01 Jun 2013
Funder	HEIF

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Investigating pay-as-you-go to address issues of trust, privacy and security around media use at home

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