Hayford Amegbe, Michael D. Dzandu and Charles Hanu 2026. Forging financial inclusion through psychological ownership of Fintech innovations: Evidence from an emerging economy. Electronic Markets. 36 54. https://doi.org/10.1007/s12525-026-00911-1
| Title | Forging financial inclusion through psychological ownership of Fintech innovations: Evidence from an emerging economy |
|---|---|
| Type | Journal article |
| Authors | Hayford Amegbe, Michael D. Dzandu and Charles Hanu |
| Abstract | Past studies on psychological ownership and financial technology (Fintech) innovation have typically examined these domains separately, providing limited insight into how psychological ownership of Fintech innovation influences financial inclusion. This study integrates the Customer Value Theory (CVT), Self-determination Theory (SDT), and the Theory of Planned Behaviour (TPB) to explore how psychological ownership of Fintech innovations affects financial inclusion through socio-economic engagement. Data were gathered from 630 mobile money (MoMo) users in Ghana through a survey and 23 interviews. The findings show that continued use of MoMo promotes psychological ownership and positively influences social, economic, and financial engagement. However, these benefits are undermined by the perceived government policy (electronic levy), which negatively affects socio-economic engagement. The findings call for Fintech stakeholders to enhance users’ psychological ownership and encourage the government to adopt pro-poor policies to improve financial inclusion. This study uniquely combines the CVT, SDT, and TPB to investigate the role of psychological ownership in Fintech diffusion and its socio-economic impact. |
| Article number | 54 |
| Journal | Electronic Markets |
| Journal citation | 36 |
| ISSN | 1422-8890 |
| Year | 2026 |
| Publisher | Springer Nature |
| Publisher's version | License CC BY 4.0 File Access Level Open (open metadata and files) |
| Digital Object Identifier (DOI) | https://doi.org/10.1007/s12525-026-00911-1 |
| Web address (URL) | https://doi.org/10.1007/s12525-026-00911-1 |
| Publication dates | |
| Published in print | Dec 2026 |
| Published online | 06 Jun 2026 |