Airport benchmarking: a review of the current situation

Graham, A. 2005. Airport benchmarking: a review of the current situation. Benchmarking: An International Journal. 12 (2), pp. 99-111. https://doi.org/10.1108/14635770510593059

TitleAirport benchmarking: a review of the current situation
AuthorsGraham, A.
Abstract

Purpose - To provide an overview of the current attitudes and practical experience of airport benchmarking.

Design/methodology/approach - A range of benchmarking studies are critiqued. The paper considers the partial performance measures which are used from an economic, operational and environmental perspective. It also investigates more complex modelling approaches which have been undertaken to gain greater insight into an airport's overall performance. In addition an assessment is made of the role of benchmarking in airport regulation.

Findings - The paper finds that benchmarking techniques have become well established in recent years within the airport sector. However there is still some way to go in overcoming some of the problems that inhibit effective benchmarking on a truly international basis.

Research limitations/implications - The paper focuses on methodological issues and does not discuss the findings of research in this area.

Practical implications - A very useful source of information for all researchers in academia and industry who wish to use airport benchmarking techniques.

Originality/value - The paper provides a comprehensive and unique review of the benchmarking techniques currently in use for airports.

KeywordsAirports, Benchmarking, Performance measures, Regulation
JournalBenchmarking: An International Journal
Journal citation12 (2), pp. 99-111
ISSN1463-5771
YearApr 2005
Digital Object Identifier (DOI)https://doi.org/10.1108/14635770510593059
Publication dates
PublishedApr 2005
File

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Graham, A. 2003. Managing airports: an international perspective. 2nd edition. Oxford, UK Butterworth Heinemann.

Airports and tourism
Graham, A. 2003. Airports and tourism. 5th Brazilian Congress on Tourism Activity (V CBRATUR). Brasilia, Brazil Nov 2003

International outbound statistics: a practical analysis of the major tourism origin countries
Graham, A. and Humphreys, C. 2002. International outbound statistics: a practical analysis of the major tourism origin countries. in: Proceedings of the 6th International Forum on Tourism Statistics: Budapest, Hungary, 25-27 September 2002 Budapest, Hungary Hungarian Central Statistical Office. pp. 324-339

The crisis in air transport and the future structure of European airlines and airports
Dennis, N. and Graham, A. 2002. The crisis in air transport and the future structure of European airlines and airports. in: Proceedings of the European Transport Conference, 9-11 September 2002 London, UK Association for European Transport.

Using tourism statistics to measure demand maturity
Graham, A. 2001. Using tourism statistics to measure demand maturity. in: Lennon, J. (ed.) Tourism statistics: international perspectives and current issues London, UK Continuum. pp. 199-214

The US experience
Graham, A. 2001. The US experience. in: Tolley, R. and Turton, B. (ed.) Global transport issues London, UK I.B. Tauris. pp. 207-227

Managing airports: an international perspective
Graham, A. 2001. Managing airports: an international perspective. Oxford, UK Butterworth Heinemann.

Airport environmental capacity and developments in airline operations
Dennis, N. and Graham, A. 2001. Airport environmental capacity and developments in airline operations. SCAN-UK Conference. Manchester Metropolitan University 02 -03 Apr 2001

Demand for leisure air travel and limits to growth
Graham, A. 2000. Demand for leisure air travel and limits to growth. Journal of Air Transport Management. 6 (2), pp. 109-118. https://doi.org/10.1016/S0969-6997(99)00031-9

Effiency measurement for airports
Holvad, T. and Graham, A. 2000. Effiency measurement for airports. Trakifdage pa Aalborg Universitet Conference 2000 [Annual Transport Conference at Aalborg University].

The impact of globalisation on the airport industry
Graham, A. 2000. The impact of globalisation on the airport industry. Royal Geographical Society (with the Institute of British Geographers) Annual Conference. Sussex University 29 Aug - 01 Sep 2023

Maturity of leisure air travel demand with particular reference to the UK transport market
Graham, A. 2000. Maturity of leisure air travel demand with particular reference to the UK transport market. 32nd Universities' Transport Study Group Conference. University of Liverpool 05 - 07 Jan 2000

Introductory report
Graham, A. 2000. Introductory report. in: Transport and leisure: report of the hundred and eleventh round table on transport economics Paris European Conference of Ministers of Transport, Economic Research Centre. pp. 147-173

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