Cha, J. 2025. Process Dynamics of the Digital Transformation of Government: A Cross-National Comparison of South Korea and the UK. Public Management Research Conference 2025. Seoul National University, Seoul, South Korea 26 - 28 Jun 2025
| Title | Process Dynamics of the Digital Transformation of Government: A Cross-National Comparison of South Korea and the UK |
|---|---|
| Authors | Cha, J. |
| Type | Conference paper |
| Abstract | This study explores the process of the digital transformation of government, focusing on South Korea and the United Kingdom (UK). While specific cases of digital government have been extensively examined, the organisational dynamics of central governments and their strategies have received comparatively less attention. This gap is particularly significant given the complexity/scale of digital government, which differs from the private sector due to its diverse goals and unique governance mechanisms. South Korea and the UK are leaders in digital transformation, having made significant efforts to modernise public administration through technologies. However, the organisational processes underpinning these transformations remain underexplored in comparative studies. The objective of research is to theorise the process of digital government, with a focus on the organisational dynamics that drive and shape these transformations. The research question is: What are the commonalities and disparities in digital transformation between South Korea and the UK, and how does the process of digital transformation unfold? A qualitative content analysis examines the elements of digital transformation by analysing government strategies and policy documents. The research aims to theorise key components of digital transformation, highlighting both shared elements and context-specific differences. Accordingly, a process model will be developed to capture the organisational dynamics involved in digital government, while also accounting for distinctive aspects compared to private sector cases. This research contributes to a deeper understanding of how governments manage digital transformation, offering valuable insights for policymakers seeking to develop effective strategies to enhance public services and governance. |
| Keywords | Digital transformation |
| Digital government | |
| Process model | |
| Comparative study | |
| Year | 2025 |
| Conference | Public Management Research Conference 2025 |