Pitsaki, P. and Rieple, A. 2011. Design Management in Services: A Case Study of the Design Management Competences Used in a Museum Exhibition that Focused on Increasing Social Inclusion. 1st Cambridge Academic Design Management Conference . Cambridge 07 - 08 Sep 2011 Cambridge University Press.
| Title | Design Management in Services: A Case Study of the Design Management Competences Used in a Museum Exhibition that Focused on Increasing Social Inclusion |
|---|---|
| Authors | Pitsaki, P. and Rieple, A. |
| Type | Conference paper |
| Abstract | This paper evaluates the design management competences used in the case of the Knitted Lives, an art project and museum exhibition created to improve the lives of older women. We discuss how design management contributed to the effectiveness of the project and, generally, the way that design could be managed in cultural organisations, specifically museums and art galleries that offer services to society. These services include: a) in the case of museums the research, collection, exhibition and preservation of art works, cultural heritage objects and other types of material and/or intellectual human achievements and b) in the case of art charities the involvement of isolated social groups in creative activities to improve well being and combat social exclusion. Both these kinds of organisations contribute to cultural and personal growth, education, entertainment, knowledge dissemination and appreciation of the individuals towards the arts, as well as, their own lives and capabilities. Consequently, they are agents of social change. We believe that design and design management, have a key role to play in any social innovation process and, in this particular paper, we explain how. |
| Year | 2011 |
| Conference | 1st Cambridge Academic Design Management Conference |
| Publisher | Cambridge University Press |
| Publication dates | |
| Published | 2011 |
| Book title | Proceedings of the 1st Cambridge Academic Design Management Conference |
| Web address (URL) of conference proceedings | http://www.ifm.eng.cam.ac.uk/uploads/Resources/Conference/CADMC_Proceedings_for_web.pdf |
| Web address (URL) | http://www.ifm.eng.cam.ac.uk/uploads/Resources/Conference/CADMC_Proceedings_for_web.pdf |
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Strategic management: theory and application
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A paradox of alliance management: resource contamination in the recorded music industry
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How relevant is transaction cost economics to inter-firm relationships in the music industry?
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The value of clusters in the new product development process within three creative industry sectors: music, film and fashion
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Hybrid organizations as a strategy for supporting new product development
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Understanding realised strategy: offerings, institutions, displays, resource allocation and transitions
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Understanding why your new design ideas get blocked
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Exploring the management of resources: how cellular biology helps redescribe alliance management within the music industry
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How relevant is transaction cost economics to inter-firm relationships in the music industry?
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Avoid strangling new ideas
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Inter-organisational relationships in the worldwide popular recorded music industry
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Factors contributing to the effectiveness of hybrid organisational forms: the case of new product development
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A taxonomy of factors contributing to the effectiveness of hybrid organisational forms: the case of design's role in product innovation
Gander, J. and Rieple, A. 2002. A taxonomy of factors contributing to the effectiveness of hybrid organisational forms: the case of design's role in product innovation. 11th International Forum on Design Management Research and Education: Strategies, Resources & Tools for Design Management Leadership. Boston, USA 10-12 Jun 2002
Inter-organisational relationships in the worldwide popular recorded music industry
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