Management, Marketing, and Experience Industries

CollegeWestminster Business School
HeadDr Richard Berry
DeputyMs Rachel Lander
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Power as a catalyst for humanising organisations

Other

Hlupic, V. 2016. Power as a catalyst for humanising organisations. HR Magazine.

The problem with leadership development

Other

Hlupic, V. 2016. The problem with leadership development.

HR technology: It's not about people versus machines

Other

Hlupic, V. 2016. HR technology: It's not about people versus machines. HR Magazine.

Anchoring the shift in mindset

Other

Hlupic, V. 2016. Anchoring the shift in mindset.

Corporate Blending Machine

Other

Hlupic, V. 2016. Corporate Blending Machine. The HR Director.

Leadership for knowledge organizations

Journal article

Amar, A. and Hlupic, V. 2016. Leadership for knowledge organizations. European Journal of Innovation Management. 19 (2), pp. 239-260. https://doi.org/10.1108/EJIM-12-2014-0120

Trust: it is all about leadership

Other

Hlupic, V. 2016. Trust: it is all about leadership.

Understanding feedback - what are the discrepancies?

Conference paper

Patel, Z. and Christodoulou, I. Forthcoming. Understanding feedback - what are the discrepancies? WBS Learning and Teaching Day. University of Westminster 21 Jun 2016

Strategic Perspectives. 2nd edition

Book

Christodoulou, I. and Patel, Z. (ed.) 2016. Strategic Perspectives. 2nd edition. Chichester Wiley.

The effect of mental intangibility on the size of the consideration set: the moderating role of knowledge.

Conference item

Konstantoulaki, K., Rizomyliotis, I., Kostopoulos, G., Poulis, A. and Wood, M. 2016. The effect of mental intangibility on the size of the consideration set: the moderating role of knowledge. 45th European Marketing Conference (EMAC). Olso, Norway 24 - 27 May 2016

Enhancing the Performance of Service Providers in Emerging Markets: An Empirical, Cross-Cultural, Multi-Group Investigation of Customer Loyalty in the UAE Mobile Telecommunication Sector

Conference item

Konstantoulaki, K., Rizomyliotis, I., Kaminakis, K., Papastathopoulos, A. and Farouk, S. 2016. Enhancing the Performance of Service Providers in Emerging Markets: An Empirical, Cross-Cultural, Multi-Group Investigation of Customer Loyalty in the UAE Mobile Telecommunication Sector. 2nd International Conference on Organization & Management. Abu Dhabi, UAE 20 - 21 Nov 2016

Servitization strategies and Co-creation

Conference paper

Ruiz-Alba, J., Soares, A., Rodriguez-Molina, M. and Frias, D. 2016. Servitization strategies and Co-creation. Spring Servitization Conference 2016. Manchester, UK 17 2016 - 16 May 2916

Supply chain quality management dimensions and their impact on quality performance

Conference paper

Soares, A., Ruiz-Alba, J. and Rodríguez-Molina, M. 2016. Supply chain quality management dimensions and their impact on quality performance. EurOMA 2016 . Trondheim, Norway 17 - 22 Jun 2016

Developing entrepreneurial intentions through gamification using online Business challenges

Conference paper

Ruiz-Alba, J., Soares, A., Banoun, A. and Rodríguez-Molina, M. 2016. Developing entrepreneurial intentions through gamification using online Business challenges. Edulearn16 Conference Inspiring Learning Through Technology. Barcelona, Spain 04 - 06 Jul 2016 https://doi.org/10.21125/edulearn.2016.0591

Assessing the impact of gamification on students’ engagement and motivation

Conference paper

Ruiz-Alba, J., Soares, A. and Nato, J. 2016. Assessing the impact of gamification on students’ engagement and motivation. Edulearn16 Conference Inspiring Learning Through Technology. Barcelona, Spain 04 - 06 Jul 2016

Gamification in Higher Education: an experiment to assess student’s engagement and motivation

Conference paper

Ruiz-Alba, J., Soares, A. and Nato, J. 2016. Gamification in Higher Education: an experiment to assess student’s engagement and motivation. Teaching and Learning Conference, 2016. Students as partners in learning. . University of West London 28 - 28 Jun 2016

Decision-making and customer orientation in the private banking service

Conference paper

Morales, J. and Ruiz-Alba, J. 2016. Decision-making and customer orientation in the private banking service. First International On/Off Conference in Marketing Decision Making. Barcelona, Spain 29 - 30 Sep 2016

Work-family balance and internal market orientation

Conference paper

Devis, A. and Ruiz-Alba, J. 2016. Work-family balance and internal market orientation. First International On/Off Conference in Marketing Decision Making.. Barcelona, Spain 29 - 30 Sep 2016

The effect of Supply Chain collaboration on the servitization strategies in the pharmaceutical industry

Conference paper

Ruiz-Alba, J., Soares, A., Rodríguez-Molina, M.. and Castañeda, A 2016. The effect of Supply Chain collaboration on the servitization strategies in the pharmaceutical industry. EUROMA2016. Interaction. Trondheim, Norway 17 - 22 Jun 2016

The logistic of distribution

Book chapter

Ruiz-Alba, J. 2016. The logistic of distribution. in: Molinillo, S. (ed.) Manual: Commercial Distribution Applied Madrid, Spain ESIC. pp. 463-521

Sales promotion and personal selling

Book chapter

Ruiz-Alba, J. 2016. Sales promotion and personal selling. in: Jambrino. C. (ed.) Manual: Commercial Communication in global markets (E-book) Pearson.

Internal Market Orientation and strategy implementation

Book chapter

Ruiz-Alba, J. and Soares, A. 2016. Internal Market Orientation and strategy implementation. in: Casademunt, A.M.L. (ed.) Strategic Labor Relations Management in Modern Organizations Hershey, Pennsylvania, USA IGI Global. pp. 183-194

Servitization and co-creation: customers’ perspective

Conference paper

Ruiz-Alba, J., Soares, A., Rodríguez-Molina, M. and Frías, D. 2016. Servitization and co-creation: customers’ perspective. Center for Business & Industrial Marketing. CBIM 2016. Academic Workshop. Extending Value Through Product, Service and Platform Innovations. Bilbao, Spain 29 Jun - 01 Jul 2016

Predictors of review sites usage in hotels

Conference paper

Pérez-Aranda, J., Anaya, R. and Ruiz-Alba, J. 2016. Predictors of review sites usage in hotels. Tourism & Management Studies International Conference. Algarve, Portugal 16 - 19 Nov 2016

Twitter Account with students: Strategic Marketing

Online educational resource

Ruiz-Alba, J. 2016. Twitter Account with students: Strategic Marketing.

Academic Blog: Strategic Marketing

Online educational resource

Ruiz-Alba, J. 2016. Academic Blog: Strategic Marketing.

Internal Market Orientation: a solution to strategy implementation in organisations

Article

Ruiz-Alba, J. 2016. Internal Market Orientation: a solution to strategy implementation in organisations. New Vistas. 2 (1), pp. 34-38.

Servitization and co-opetition in the pharmaceutical distribution: Back to Basics?

Article

Ruiz-Alba, J., Soares, A. and Morales, J. 2016. Servitization and co-opetition in the pharmaceutical distribution: Back to Basics? Universia Business Review. 49, pp. 96-115.

Internal market orientation and work-family balance

Journal article

Ruiz-Alba, J., Soares, A., Vallespín, M. and González, J 2016. Internal market orientation and work-family balance. European Journal of Family Business. 6 (1), pp. 46-53. https://doi.org/10.1016/j.ejfb.2016.06.002

Managerial discretion in emerging markets: What’s new and what’s different

Conference paper

Haj Youssef, M. and Christodoulou, I. 2016. Managerial discretion in emerging markets: What’s new and what’s different. Emerging Markets Conference, Graduate School of Management, St. Petersburg University. St. Petersburg, Russia 06 - 08 Oct 2016

Developing Mindfulness in the Workplace

Conference paper

Nowlan, J. 2016. Developing Mindfulness in the Workplace. BPS 2016 Division of Occupational Psychology Annual Conference. Nottingham 06 - 08 Jan 2016

Chef Image’s Influence on Tourists’ Dining Experiences

Journal article

Hung, K.P., Chen, A.H. and Peng, N. 2016. Chef Image’s Influence on Tourists’ Dining Experiences. Annals of Tourism Research. 56, pp. 154-158. https://doi.org/10.1016/j.annals.2015.11.005

Distributed power and alignment in a digital design studio

Conference paper

Rieple, A. and van de Broek, A.H. 2016. Distributed power and alignment in a digital design studio. 32nd EGOS Colloquium. Naples, Italy 07 - 09 Jul 2016 European Group for Organizational Studies.

Determinants of CSR regulatory mechanisms. The role of emotions and contagion in socially irresponsible behavior

Conference paper

Rieple, A. and Fryzel, B. 2016. Determinants of CSR regulatory mechanisms. The role of emotions and contagion in socially irresponsible behavior. 32nd EGOS Colloquium. Naples, Italy 07 - 09 Jul 2016 European Group for Organizational Studies.

An Examination of Strategic Decision-Making Practices in Music Industry Micro-Firms: A Bourdieu Practice Perspective

Conference paper

Rieple, A. and Schreiber, D. 2016. An Examination of Strategic Decision-Making Practices in Music Industry Micro-Firms: A Bourdieu Practice Perspective. 32nd EGOS Colloquium. Naples, Italy 07 - 09 Jul 2016 European Group for Organizational Studies.

Constructing the identities of second generation business family members in the People’s Republic of China

Conference paper

Rieple, A., Jiang, N. and Chang, J. 2016. Constructing the identities of second generation business family members in the People’s Republic of China. EURAM Conference 2016. Paris, France 01 - 04 Jun 2016 European Academy of Management.

Female self-gifts buying behaviour: impulse purchase and product involvement

Book chapter

Kemp, L., Mai, L.W. and Konstantoulaki, K. 2016. Female self-gifts buying behaviour: impulse purchase and product involvement. in: Petruzzellis, L. and Winer, R.S. (ed.) Rediscovering the Essentiality of Marketing: Proceedings of the 2015 Academy of Marketing Science (AMS) World Marketing Congress Springer. pp. 129-137

International Perspectives on Business Innovation and Disruption in Design

Book

DeFillippi, R., Rieple, A. and Wikström, P. (ed.) 2016. International Perspectives on Business Innovation and Disruption in Design. Edward Elgar.

The changing role of the designer in new business models based around 3D printing technologies

Book chapter

Pisano, P., Pironti, M. and Rieple, A. 2016. The changing role of the designer in new business models based around 3D printing technologies. in: Rieple, A., DeFillippi, R. and Wikström, P. (ed.) International Perspectives on Business Innovation and Disruption in Design Edward Elgar. pp. 60-64

Que(e)rying the Closet in Diversity Management: "Coming-Out" as an Authentic (and Successful) LGBT Employee

Conference paper

Burchiellaro, O. 2016. Que(e)rying the Closet in Diversity Management: "Coming-Out" as an Authentic (and Successful) LGBT Employee. Sixteenth International Conference on Diversity in Organizations, Communities & Nations. Universidad de Granada, Granada, Spain 27 - 29 Jul 2016


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