Management, Marketing, and Experience Industries

CollegeWestminster Business School
HeadDr Richard Berry
DeputyMs Rachel Lander
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Chinese export agents’ adoption of export market-oriented behaviours: measurement and performance relationship

Journal article

Cadogan, J.W. and Cui, C. 2004. Chinese export agents’ adoption of export market-oriented behaviours: measurement and performance relationship. Journal of Asia Pacific Marketing. 32 (2), pp. 21-32.

Shared Benefits? Longitudinal Research in Eastern Indonesia

Book chapter

Cole, S. 2004. Shared Benefits? Longitudinal Research in Eastern Indonesia. in: Goodson, L. and Phillimore, J. (ed.) Qualitative Research in Tourism: Epistemologies, Ontologies and Methodologies London Routledge.

Cultural values in conflict: case study from Ngadha, Flores, Indonesia

Journal article

Cole, S. 2004. Cultural values in conflict: case study from Ngadha, Flores, Indonesia. Tourism: An International Interdisciplinary Journal. 52 (1), pp. 91-101.

The roles of Global and diasporic media in the process of developing children’s identities

Journal article

Kondo, K. 2004. The roles of Global and diasporic media in the process of developing children’s identities. merz. 48 (6), pp. 59-71.

Harmony or Disharmony in the Regulation of the Promotion of Competition in EU Telecommunications? A Survey of Regulatory Offices

Article

Dassler, T. and Parker, D. 2004. Harmony or Disharmony in the Regulation of the Promotion of Competition in EU Telecommunications? A Survey of Regulatory Offices. Utilities Policy. 12 (1), pp. 9-28. https://doi.org/10.1016/j.jup.2003.08.002

Benchmarking techniques for agile manufacturing implementation

Article

Sun, Y., Zhang, Z. and Wu, R.Y. 2004. Benchmarking techniques for agile manufacturing implementation. International Journal of Agile Manufacturing. 7 (2), pp. 41-46.

Understanding realised strategy: offerings, institutions, displays, resource allocation and transitions

Conference paper

Rieple, A., Gander, J. and Haberberg, A. 2004. Understanding realised strategy: offerings, institutions, displays, resource allocation and transitions. BAM 2004: Management Futures. St Andrews, UK 30 Aug - 01 Sep

Understanding why your new design ideas get blocked

Article

Rieple, A. 2004. Understanding why your new design ideas get blocked. Design Management Journal. 15 (1).

The effects of organisational climate on market orientation: evidence from the facilities management industry

Article

Nwankwo, S., Owusu-Frimpong, N. and Ekwulugo, F. 2004. The effects of organisational climate on market orientation: evidence from the facilities management industry. Journal of Services Marketing. 18 (2), pp. 122-132. https://doi.org/10.1108/08876040410528728

Sex at work

Article

Matthewman, L.J. 2004. Sex at work. Westminster HRM. 5, p. 6.

The colour shines: the factors influencing the purchase of cosmetics by young women in the UK

Conference paper

Mai, L.W. and Yap, S. 2004. The colour shines: the factors influencing the purchase of cosmetics by young women in the UK. Academy of Marketing Science Cultural Perspectives on Marketing Conference. Puebla, Mexico 22-24 Sep 2004

Exploring the management of resources: how cellular biology helps redescribe alliance management within the music industry

Conference paper

Gander, J., Rieple, A. and Haberberg, A. 2004. Exploring the management of resources: how cellular biology helps redescribe alliance management within the music industry. Association of Cultural Economics International: 13th International Conference on Cultural Economics. Chicago, USA 02-05 Jun 2004

How relevant is transaction cost economics to inter-firm relationships in the music industry?

Article

Gander, J. and Rieple, A. 2004. How relevant is transaction cost economics to inter-firm relationships in the music industry? Journal of Cultural Economics. 28 (1), pp. 57-79. https://doi.org/10.1023/B:JCEC.0000009958.80454.f6

The characteristics of supermarket shoppers in Beijing

Article

Mai, L.W. and Zhao, H. 2004. The characteristics of supermarket shoppers in Beijing. International Journal of Retail & Distribution Management. 32 (1), pp. 56-62. https://doi.org/10.1108/09590550410515551

International marketing of British education: research on the students' perception and the UK market penetration

Article

Ekwulugo, F. and Binsardi, A. 2003. International marketing of British education: research on the students' perception and the UK market penetration. Marketing Intelligence & Planning. 21 (5), pp. 318-327. https://doi.org/10.1108/02634500310490265

Avoid strangling new ideas

Article

Rieple, A. 2003. Avoid strangling new ideas. Design Matters.

Business process modelling: potential benefits and obstacles for wider use

Article

Hlupic, V. 2003. Business process modelling: potential benefits and obstacles for wider use. International Journal of Simulation: Systems, Science and Technology. 4 (1-2), pp. 62-67.

Evaluating Application Service Providers

Journal article

Ekanayaka, Y., Currie, W.L. and Seltsikas, P. 2003. Evaluating Application Service Providers. Benchmarking: An International Journal. 10 (4), pp. 343-354. https://doi.org/10.1108/14635770310484971

Export market-oriented behavior and export performance: the moderating roles of competitive intensity and technological turbulence

Journal article

Cadogan, J.W., Cui, C. and Kwok Yeung Li, E. 2003. Export market-oriented behavior and export performance: the moderating roles of competitive intensity and technological turbulence. International Marketing Review. 20 (5), pp. 493-513. https://doi.org/10.1108/02651330310498753

Service quality measurement in the banking sector in South Korea

Journal article

Cui, C., Lewis, B.R. and Park, W. 2003. Service quality measurement in the banking sector in South Korea. The International Journal of Bank Marketing. 21 (4), pp. 191-201. https://doi.org/10.1108/02652320310479187

Purchasing inhibitors on the Internet: a comparative study between the UK and the US

Journal article

Cui, C., Roberts, A. and Lewis, B.R. 2003. Purchasing inhibitors on the Internet: a comparative study between the UK and the US. Journal of Customer Behaviour. 2 (2), pp. 193-217.

Appropriated meanings: Megaliths and tourism in Eastern Indonesia

Journal article

Cole, S. 2003. Appropriated meanings: Megaliths and tourism in Eastern Indonesia. Indonesia and the Malay World . 31 (89), pp. 140-150. https://doi.org/10.1080/13639810304448

A benchmarking approach to agile manufacturing implementation

Book chapter

Sun, Y., Zhang, Z. and Wu, R.Y. 2003. A benchmarking approach to agile manufacturing implementation. in: Qin, Y. and Juster, N. (ed.) Advances in manufacturing technology XVII : proceedings of the first International Conference on Manufacturing Research (ICMR2003) incorporating the Nineteenth National Conference on Manufacturing Research (NCMR), University of Strathclyde, 2003 Bury St Edmunds Professional Engineering. pp. 473-478

Benchmarking techniques for agile manufacturing implementation

Book chapter

Sun, Y., Zhang, Z. and Wu, R.Y. 2003. Benchmarking techniques for agile manufacturing implementation. in: Yang, H., Qiao, L. and Fan, I.S. (ed.) Advances in Agile Manufacturing: proceedings of the International Conference on Agile Manufacturing (ICAM 2003) China Machine Press. pp. 583-588

Managing knowledge in a collaborative context: how may intellectual resources be harnessed towards joint effect?

Book chapter

Qureshi, S., Hlupic, V., de Vreede, G.J., Briggs, R.O. and Nunamaker, J. 2003. Managing knowledge in a collaborative context: how may intellectual resources be harnessed towards joint effect? in: Hlupic, V. (ed.) Knowledge and business process management Hershey, USA Idea Group Publishing. pp. 174-195

Technical aspects of knowledge management

Book chapter

Patel, N., Hlupic, V. and Paul, R.J. 2003. Technical aspects of knowledge management. in: Hlupic, V. (ed.) Knowledge and business process management Hershey, USA Idea Group Publishing. pp. 196-216

The perceptions of pan-European advertising communication: a cross-cultural study between UK and Spain

Article

Mashood, R. and Mai, L.W. 2003. The perceptions of pan-European advertising communication: a cross-cultural study between UK and Spain. International Journal of Applied Marketing. 2 (2), pp. 98-117.

Cross-cultural marketing research

Book chapter

Mai, L.W. 2003. Cross-cultural marketing research. in: Nwankwo, S. and Rugimbana, R.O. (ed.) Cross-cultural marketing Thomson Publishing. pp. 61-76

Design and its management in the service sector: updating the standard

Conference paper

Hollins, B., Blackman, C. and Shinkins, S. 2003. Design and its management in the service sector: updating the standard. 5th European Academy Of Design Conference. Barcelona, Spain 28-30 Apr 2003

Integration of discrete-event simulation and knowledge management; benefits and the way forward

Conference paper

Hlupic, V., Verbraeck, A. and de Vreede, G.J. 2003. Integration of discrete-event simulation and knowledge management; benefits and the way forward. UKSIM 2003: the Sixth National Conference of the UK Simulation Society. Cambridge, UK 09-11 Apr 2003

What causes value to be created when it did not exist before?: a research model for value creation

Conference paper

Hlupic, V. and Qureshi, S. 2003. What causes value to be created when it did not exist before?: a research model for value creation. Thirty-Sixth Hawaii International Conference on System Sciences. Hawaii, USA 06-09 January 2003

A research model for collaborative value creation from intellectual capital

Book chapter

Hlupic, V. and Qureshi, S. 2003. A research model for collaborative value creation from intellectual capital. in: Budin, L. (ed.) ITI 2003 : proceedings of the 25th International Conference on Information Technology Interfaces : Silver interfaces: computer at the university : June 16-19, 2003, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 431-438

Intelligent agents for knowledge management in e-commerce: opportunities and challenges

Book chapter

Hlupic, V., Pouloudi, N. and Rzevski, G. 2003. Intelligent agents for knowledge management in e-commerce: opportunities and challenges. in: Hlupic, V. (ed.) Knowledge and business process management Hershey, USA Idea Group Publishing. pp. 51-67

Knowledge management and e-commerce: issues and opportunities

Book chapter

Hlupic, V. 2003. Knowledge management and e-commerce: issues and opportunities. in: Budin, L. (ed.) ITI 2003: proceedings of the 25th International Conference on Information Technology Interfaces: Silver interfaces: computer at the university: June 16-19, 2003, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 431-438

Examining the limits to flexibility in Africa

Conference paper

Ekwulugo, F. and Johnson, J. 2003. Examining the limits to flexibility in Africa. 4th Annual Conference of the International Academy of African Business and Development (IAABD). London, UK 09-12 Apr 2003

Managing new services in Sri Lanka

Article

Ekwulugo, F. and Binsardi, A. 2003. Managing new services in Sri Lanka. Management Monthly. 5 (10).

Market segmentation and customer knowledge for shopping centres

Book chapter

Dennis, C., Marsland, D., Cockett, T. and Hlupic, V. 2003. Market segmentation and customer knowledge for shopping centres. in: Budin, L. (ed.) ITI 2003 : proceedings of the 25th International Conference on Information Technology Interfaces : Silver interfaces: computer at the university : June 16-19, 2003, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 417-424

Simulation modelling as the link between change management approaches

Book chapter

Currie, W.L. and Hlupic, V. 2003. Simulation modelling as the link between change management approaches. in: Hlupic, V. (ed.) Knowledge and business process management Hershey, USA Idea Group Publishing. pp. 33-50

Seeding a community of interest: the experience of the knowledge library project

Article

Cox, A., Patrick, K. and Abdullah, R. 2003. Seeding a community of interest: the experience of the knowledge library project. Aslib Proceedings. 55 (4), pp. 243-253. https://doi.org/10.1108/00012530310486601

Start up and motivation factors in the UK, African and Caribbean SME's: an exploratory study

Conference paper

Cook, M., Ekwulugo, F. and Fallon, G. 2003. Start up and motivation factors in the UK, African and Caribbean SME's: an exploratory study. 4th Annual Conference of the International Academy of African Business and Development (IAABD). London, UK 09-12 Apr 2003


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