Management and Marketing

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The Spiral Economy: a Socially Progressive Circular Economy Model?

Book chapter

Ashby, A., Callegaro, A.M., Adeye, K. and Granados, M.L. 2020. The Spiral Economy: a Socially Progressive Circular Economy Model? in: Yakovleva, N., Frei, R. and Murthy, S.R. (ed.) Sustainable Development Goals and Sustainable Supply Chains in the Post-global Economy London Springer.

The impact of changes in stakeholder salience on CSR activities in Russian energy firms: a contribution to the divergence / convergence debate

Journal article

Benyaminova, A., Mathews, M., Langley, P. and Rieple, A. 2019. The impact of changes in stakeholder salience on CSR activities in Russian energy firms: a contribution to the divergence / convergence debate . Corporate Social Responsibility and Environmental Management.

Refining brand strategy: Insights into how the "informed-poseur" legitimizes purchasing counterfeits

Journal article

Lee, Yang-im and Trim, P.R.J. 2019. Refining brand strategy: Insights into how the "informed-poseur" legitimizes purchasing counterfeits. Journal of Brand Management.

Gamification in marketing: reality or fiction?

Conference paper

Tobón, S, Ruiz-Alba, J. and García-Madariaga, J 2019. Gamification in marketing: reality or fiction? EMAC Conference. Harmburg (Germany) 28 - 31 May 2019

Museums visitors' heterogeneity and experience processing

Journal article

Ruiz-Alba, J., Nazarian, A., Rodríguez-Molina, M.A. and Andreu, L. 2019. Museums visitors' heterogeneity and experience processing. International Journal of Hospitality Management. 78, pp. 131-141.

‘Corporate image at stake’: The impact of crises and response strategies on consumer perceptions of corporate brand alliances

Journal article

Singh, J, Crisafulli, B. and Quamina, L. 2019. ‘Corporate image at stake’: The impact of crises and response strategies on consumer perceptions of corporate brand alliances. Journal of Business Research.

Are retailers “bagging” the carrier bag levy in England? An exploratory enquiry

Journal article

Jory, S.R., Benamraoui, A., Madichie, N.O., Ruiz-Alba, J. and Christodoulou, I. 2019. Are retailers “bagging” the carrier bag levy in England? An exploratory enquiry. Journal of Environmental Management. 233, pp. 845-853.

Examining Consumers’ Luxury Hotel Stay Repurchase Intentions

Journal article

Peng, N. and Chen, A.H. 2019. Examining Consumers’ Luxury Hotel Stay Repurchase Intentions. International Journal of Contemporary Hospitality Management.

What’s in a Logo? The Impact of Complex Visual Cues in Equity Crowdfunding

Journal article

Ammara, A., Luffarelli, J. and Mukesh, M. 2019. What’s in a Logo? The Impact of Complex Visual Cues in Equity Crowdfunding . Journal of Business Venturing. 34 (1), pp. 41-62.

Do firms still need to be social? Firm Generated Content in social media

Journal article

Poulis, A., Rizomyliotis, I. and Konstantoulaki, K. 2019. Do firms still need to be social? Firm Generated Content in social media. Information Technology and People. 32 (2), pp. 387-404.

Live Reality Television: care structures within the production and reception of talent shows

Journal article

Hill, A., Askanius, A. and Kondo, K. 2019. Live Reality Television: care structures within the production and reception of talent shows. Critical Studies in Television: The International Journal of Television Studies. 14 (1), pp. 7-21.

Financial crisis in UK from a business ethics persspective. Video case study

Digital or visual media

Ruiz-Alba, J. 2018. Financial crisis in UK from a business ethics persspective. Video case study. Málaga

Reproduction of Gender Ideology in Russian Consumer Culture: the Iconography of the ‘Russian Mother’

PhD thesis

Baghdasaryan, L. 2018. Reproduction of Gender Ideology in Russian Consumer Culture: the Iconography of the ‘Russian Mother’. PhD thesis University of Westminster Westminster Business School

Understanding Consumers’ Attitudes and Behavioural Intentions towards Corporate Social Responsibility in the Airline Industry

Conference paper

Konstantoulaki, K., Yigitbas, A., Giovanis, A. and Rizomyliotis, I. 2018. Understanding Consumers’ Attitudes and Behavioural Intentions towards Corporate Social Responsibility in the Airline Industry. 7th International Conference on Strategic Innovative Marketing and Tourism (ICSIMAT) 2018. Athens, Greece 17 - 20 Oct 2018 Springer.

Customer orientation of service employees in family businesses in the hotel sector

Journal article

González-Porras, J.L., Ruiz-Alba, J. and Guzmán-Parra, V. 2018. Customer orientation of service employees in family businesses in the hotel sector. Revista de Estudios Empresariales. Segunda época. 2, pp. 73-85.

Telling Stories: the Link Between Organisational Identity, Culture and Employee Advocacy

PhD thesis

Zinkstein, K.I. 2018. Telling Stories: the Link Between Organisational Identity, Culture and Employee Advocacy. PhD thesis University of Westminster Westminster Business School

Widening the focus on informal entrepreneurship through the lens of intersectionality

Conference paper

Granados, M. and Rosli, A. 2018. Widening the focus on informal entrepreneurship through the lens of intersectionality. 78th Annual Meeting of the Academy of Management. Chicago, Illinois 10 - 14 Aug 2018

Gamification and Entrepreneurial Intentions

Journal article

Ruiz-Alba, J., Soares, A., Rodríguez-Molina, M. and Banoun, A. 2018. Gamification and Entrepreneurial Intentions. Journal of Small Business and Enterprise Development.

’Does country-of-origin matter in the era of globalisation? Evidence from cross sectional data in Uzbekistan

Journal article

El-Murad, J. and Karimov, F. 2018. ’Does country-of-origin matter in the era of globalisation? Evidence from cross sectional data in Uzbekistan. International Journal of Retail & Distribution Management.

Where Old Meets the New at beyond the Glass: An analysis of the effect of internet and social media on consumers’ purchase intentions for luxury wine brands

Conference paper

Mai, L.W., Efe, Alp and Morah, E.M.I. 2018. Where Old Meets the New at beyond the Glass: An analysis of the effect of internet and social media on consumers’ purchase intentions for luxury wine brands. ICCMI 2018. Athens, Greece 27 - 29 Jun 2018

A Knowledge Spillover-based Approach to New Product Conceptualization

Conference paper

Cuvero, M., Evans, R.D., Granados, M. and Pilkington, A. 2018. A Knowledge Spillover-based Approach to New Product Conceptualization. IEEE Technology and Engineering Management Conference. Chicago, USA 28 Jun - 01 Jul 2018 IEEE .

Exploring cultural heterogeneity: The effect of intra-cultural variation on executives’ latitude of actions in 18 countries

Journal article

Haj Youssef M.S. and Christodoulou, I. 2018. Exploring cultural heterogeneity: The effect of intra-cultural variation on executives’ latitude of actions in 18 countries. International Journal of Cross Cultural Management. 18 (2), p. 241–263.

How Intensity of Cause-Related Marketing Guilt Appeals Influences Consumers: The Roles of Company Motive And Consumer Identification with the Brand

Journal article

Singh, J., Crisafulli, B. and Quamina, L. 2018. How Intensity of Cause-Related Marketing Guilt Appeals Influences Consumers: The Roles of Company Motive And Consumer Identification with the Brand. Journal of Advertising Research.

Uncovering the influences on decision making in the popular music industry; intuition, networks and the desire for symbolic capital

Journal article

Screiber, D. and Rieple, A. 2018. Uncovering the influences on decision making in the popular music industry; intuition, networks and the desire for symbolic capital. Creative Industries Journal. 11 (3), pp. 245-262.

The influence of digital capabilities on customer orientation of service employees (COSE) and its consequences on customer satisfaction and e-WOM within Family Businesses

Conference paper

González Porras J.L., Ruiz-Alba, J., Guzmán, V. and Rodrñiguez-Molina, M.A. 2018. The influence of digital capabilities on customer orientation of service employees (COSE) and its consequences on customer satisfaction and e-WOM within Family Businesses. 11th MBAcademy International Conference on Management Businesses Organisation and Innovation (IMBAC2018) “Digitalization: The Internationalization of Innovation, Entrepreneurship, and Sustainability”. Barcelona 16 - 17 Aug 2018

Book Review: "Islamic Wealth Management: Theory and Practice" edited by Mohamed Ariff and Shamser Mohammad

Book review

El-Murad, J. 2018. Book Review: "Islamic Wealth Management: Theory and Practice" edited by Mohamed Ariff and Shamser Mohammad. Economic Affairs. 38 (2), pp. 300-302.

Primed, prepped and primped: Reflections on enhancing student wellbeing in tertiary education

Article

Matthewman, L.J., Jodhan-Gall, D., Nowlan, J., O'Sullivan, N. and Patel, Z. 2018. Primed, prepped and primped: Reflections on enhancing student wellbeing in tertiary education. Psychology Teaching Review. 24 (1), pp. 67-77.

A Conceptual Framework for Servitization in Industry 4.0: Distilling Directions for Future Research

Conference paper

Ennis, C., Barnett, N., De Cesare, S., Lander, R. and Pilkington, A. 2018. A Conceptual Framework for Servitization in Industry 4.0: Distilling Directions for Future Research. The Advance Services Group Spring Servitization Conference 2018. Copenhagen Business School 14 - 16 May 2018 Aston University and Higher Education Academy.

How Customer Service Experience Deters Customer Switching Behaviour and Results in Brand Loyalty in a Collectivist, Developing Market

Conference poster

Lee, Yang-im 2018. How Customer Service Experience Deters Customer Switching Behaviour and Results in Brand Loyalty in a Collectivist, Developing Market. 2018 Global Marketing Conference. Hotel New Otani Tokyo, Tokyo, Japan 26 - 29 Jul 2018

How the market driving approach utilizes a digital platform to enhance B2B and strengthen stakeholder relationships

Conference paper

Lee, Yang-im 2018. How the market driving approach utilizes a digital platform to enhance B2B and strengthen stakeholder relationships. 2018 Global Marketing Conference at Tokyo. Tokyo, Japan 26 - 29 Jul 2018

The Organisational Life Cycle Narrative

Conference paper

Zinkstein, K. and Stevens, L. 2018. The Organisational Life Cycle Narrative. 18th International Conference on Knowledge, Culture and Change in Organizations. University of Konstanz, Germany 15 - 16 Mar 2018

Improving SMEs competitiveness with the use of Instagram Influencer Advertising and eWOM

Journal article

Konstantopoulou, A., Rizomyliotis, I., Konstantoulaki, K. and Badahdah, R. 2018. Improving SMEs competitiveness with the use of Instagram Influencer Advertising and eWOM. International Journal of Organizational Analysis.

Applying FCM to Predict the Behaviour of Loyal Customers in the Mobile Telecommunications Industry

Journal article

Rizomyliotis, I., Poulis, A., Giovanis, A., Konstantoulaki, K. and Kostopoulos, I. 2018. Applying FCM to Predict the Behaviour of Loyal Customers in the Mobile Telecommunications Industry. Journal of Strategic Marketing.

Reassessing the effect of Colour on Attitude and Behavioural Intentions in Promotional Activities: The Moderating Role of Mood and Involvement

Article

Rizomyliotis, I., Konstantoulaki, K. and Kostopoulos, I. 2018. Reassessing the effect of Colour on Attitude and Behavioural Intentions in Promotional Activities: The Moderating Role of Mood and Involvement. Australasian Marketing Journal. 26 (3), pp. 204-215.

Entrepreneurial decision making in a microcosm

Article

Chang, J. and Rieple, A. 2018. Entrepreneurial decision making in a microcosm. Management Learning. 49 (4), pp. 471-497.

New Perspective on Customer Orientation of Service Employees: A Conceptual Framework

Article

Morales, J. and Ruiz-Alba, J. 2018. New Perspective on Customer Orientation of Service Employees: A Conceptual Framework. Service Industries Journal.

Social Media Measurement and Monitoring

Book chapter

Mukesh, M. and Rao, A. 2018. Social Media Measurement and Monitoring. in: Bikramjit, R. and Bandyopadhyay, S. (ed.) Contemporary Issues in Social Media Marketing Abingdon, Oxon Routledge.

Breaking Boundaries: Is team diversity changing in ad agencies? An exploratory investigation

Conference paper

Lynch, J. 2018. Breaking Boundaries: Is team diversity changing in ad agencies? An exploratory investigation. 51st Academy Of Marketing Conference: Marketing the Brave. Stirling 02 - 05 Jul 2018 Academy of Marketing.

Reciprocal peer coaching: A constructivist methodology for enhancing formative assessment strategy in tertiary education

Article

Matthewman, L.J., Nowlan, J. and Hyvönen, K. 2018. Reciprocal peer coaching: A constructivist methodology for enhancing formative assessment strategy in tertiary education. International Coaching Psychology Review. 13 (1), pp. 35-47.

Learning, training and development

Book chapter

Nowlan, J., Kallis, X. and Balu, K. 2018. Learning, training and development. in: Matthewman, L.J., Rose, A. and Hetherington, A. (ed.) Work Psychology: An Introduction to Human Behaviour in the Workplace Hakijisa, Korea Hakjisa Publisher INC.


People

Atas, Unvan

Senior Lecturer


Balu, Kamala

Senior Lecturer


Barker, Anne

Assistant Head of School


Blackman, Carol

Senior Academic


Christodoulou, Ioannis

Senior Lecturer


Dassler, Thoralf

Senior Lecturer


David, Alan

Lecturer


Demir, Pinar

Lecturer


Detre, John

Lecturer


Ekwulugo, Frances

Senior Lecturer


El-Murad, Jaafar

Principal Lecturer


Hardley, Felicity

Senior Lecturer


Heffernan, Kevin

Senior Lecturer


Helm, Clive

Senior Lecturer


Kallis, Xanthy

Senior Lecturer


Kondo, Koko

Senior Lecturer


Lander, Rachel

Senior Lecturer


Langley, Paul

Senior Lecturer


Lee, Yang-im

Senior Lecturer


Lynch, Jacqueline

Principal Lecturer


Macleod, Evgeniya

Senior Lecturer


Mai, Donna

Principal Lecturer


Marsland, Beverley

Senior Lecturer


Mathews, Martin

Senior Lecturer


Matthewman, Lisa

Principal Lecturer


Mukesh, Mudra

Senior Lecturer


Nowlan, Jenni

Senior Lecturer


OSullivan, Nuala

Senior Lecturer


Patrick, Keith

Assistant Head of School


Pike, Jon

Principal Lecturer


Saeed, Ahmed

Lecturer


Selby, Nicky

Lecturer


Simpson, Henryetta

Senior Lecturer


Slevin, John

Lecturer


West, Richard

Senior Lecturer


Williams, Dawn

Senior Lecturer


Wu, Ray

Senior Lecturer


Zacharewicz, Anna

Senior Lecturer