Management, Marketing, and Experience Industries

Hlupic, V., Alwis, D. and Rzevski, G. 2001. Business process modelling using discrete-event simulation: potential benefits and obstacles for wider use. in: UKSIM 2001: Proceedings of the 5th National conference of the UK Simulation Society, Emmanuel College, Cambridge, 28-30 March 2001 USA IEEE . pp. 190-195

Helm, C. 2001. The British Broadcasting Corporation. in: Haberberg, A. and Rieple, A. (ed.) The strategic management of organisations Harlow, UK Financial Times / Prentice Hall.

Haberberg, A. and Rieple, A. 2001. The strategic management of organisations. Harlow, UK FT Prentice Hall.

Ekwulugo, F., Nwankwo, S., Aiyeku, J. and Ogbuehi, A. 2001. Moderating effects of the internet on marketing development: Sub-Saharan Africa. 10th Biennial World Marketing Congress: Global Marketing Issues at the Turn of the Millenium. Cardiff, Wales 28 Jun - 01 Jul 2001

Choudrie, J. and Hlupic, V. 2001. Investigating teams and business process change using case studies. UKAIS 2001: UK Academy of Information Systems Conference. Portsmouth, UK 18-20 Apr 2001

Boulger, M., Taylor, S.J.E. and Hlupic, V. 2001. Simulation and knowledge management: the role of groupware. 13th European Simulation Symposium (ESS'2001). Marseilles, France 18-21 Oct 2001

Bosilj-Vuksic, V. and Hlupic, V. 2001. PEtri nets and IDEF diagrams: applicability and efficacy for business process modelling. Informatica. 25 (1), pp. 123-133.

Bosilj-Vuksic, V., Giaglis, G.M. and Hlupic, V. 2001. IDEF diagrams and petri nets for business process modeling: suitability, efficacy, and complementary use. in: Sharp, B., Cordeiro, J. and Filipe, J. (ed.) Enterprise information systems II Boston, USA Kluwer Academic Publishers.

Atolagbe, T., Hlupic, V. and Taylor, S.J.E. 2001. GeNisa: a web-based interactive learning environment for teaching simulation modelling. 2001 Winter Simulation Conference. Washington D.C. , USA 09-12 Dec 2001

Alwis, D., Hlupic, V. and Rzevski, G. 2001. Designing organisational memory in knowledge intensive companies: a case study. UKAIS 2001: UK Academy of Information Systems Conference. Portsmouth, UK 18-20 Apr 2001

Hlupic, V. 2001. Editorial: current trends in business process modelling. International Journal of Simulation. Systems, Science and Technology. 2 (2), pp. 1-4.

Cole, S. 2000. Post-modern tourist typologies: Case study from Flores, Indonesia. in: Robinson, M., Long, P., Evans, N., Sharpley, R. and Swarbrooke, J. (ed.) Tourism and Heritage Relationships: Global, National and Local Perspectives Business Education Publishers Ltd..

Andriopoulos, C. and Gotsi, M. 2000. Benchmarking brand management in the creative industry. Benchmarking: An International Journal. 7 (5), pp. 360-372. https://doi.org/10.1108/14635770010359900

Mai, L.W. and Ness, M.R. 2000. Customers' satisfaction and future purchase of mail-order specialty food in the UK. Journal of Food Products Marketing. 6 (1), pp. 1-10. https://doi.org/10.1300/J038v06n01_01

McGrath, G. 1999. Managing the Service Encounter: Consistent High-Quality Delivery Through Internal Marketing. in: Vellas, F. and Bécherel, L. (ed.) The International Marketing of Travel and Tourism: a Strategic Approach Macmillan. pp. 159-176

Cole, S. 1999. Education for participation: The villagers' perspective - a case study from Ngada, Flores. Bras, K., Dahles, H., Gunawan and Richards (ed.) ATLAS Asia Inauguration Conference. Bandung, Indonesia 05 - 07 Jul 1999

Williams, R.S. and Matthewman, L.J. 1999. Top Managers in Local Government: influences on development. Journal of Managerial Psychology. 14 (1), pp. 69-78. https://doi.org/10.1108/02683949910254792

Wu, R.Y., Appleton, E., Maropoulos, P.G. and McGeough, J.A. 1999. Manufacturing cell formation by a flow-based heuristic. Proceedings of the 15th International Conference on Computer-Aided Production Engineering, CAPE’99. Durham, U.K.

Mai, L.W. and Ness, M.R. 1999. Canonical correlation analysis of customer satisfaction and future purchase of mail-order speciality food. British Food Journal. 101 (11), pp. 857-570. https://doi.org/10.1108/00070709910301373

Mai, L.C., Mai, L.W. and Chen, M. 1999. The personality attributes and leisure activities of the internet users: a Taiwanese case study. 1999 Academy of Business & Administrative Science (ABAS) International Conference. Barcelona 12-14 July 1999

Cole, S. 1998. Tradition and Tourism: Dilemmas in Sustainable Tourism Development: A Case Study from the Ngada Region of Flores, Indonesia. Antropologi Indonesia. 56, pp. 37-46. https://doi.org/10.7454/ai.v0i56.3338

Ritson, C. and Mai, L.W. 1998. The economics of food safety. Nutrition & Food Science. 98 (5), pp. 253-259. https://doi.org/10.1108/00346659810224163

Mai, L.W. and Ness, M.R. 1998. Perceived benefits of mail-order speciality foods. British Food Journal. 100 (1), pp. 10-17. https://doi.org/10.1108/00070709810202176

Ritson, C. and Mai, L.W. 1998. An independent view: the food standards agencyand the national interest. IIR Conference on The Food Standards Agency. London 9 & 10 June

Cole, S. 1997. Cultural Heritage Tourism, the Villagers' Perspective. Case Study from Ngada, Flores. in: Nuryanti, W. (ed.) Tourism and Heritage Management Yogyakarta, Indonesia Gadjah Mada University Press.

Cole, S. 1997. Anthropologists, local communities and sustainable tourism development. in: Stabler, M. J. (ed.) Tourism and sustainability: principles to practice Wallingford CABI Publishing. pp. 219-230

Mai, L.W. and Ness, M.R. 1997. Consumers' perceptions of speciality foods and therural mail-order business. Typical and traditional productions: rural effect and agro-industrial problems. 52nd Seminar of the European Association of Agricultural Economists (EAAE). Parma, Italy June 19-21 1997 pp. 331-348

Mai, L.W. and Ness, M.R. 1997. Consumers' perceptions of mail‐order speciality foods. Journal of Marketing Management. 13 (7), pp. 705-724. https://doi.org/10.1080/0267257X.1997.9964506

Mai, L.W. and Ness, M.R. 1997. Consumers' perceptions of mail-order speciality foods. in: Proceedings of the Academy of Marketing 31st Annual Conference MMU.

McGrath, G. 1994. Destination Resource Management: Integrating Ecotourism in Costa Rica . Masters thesis University of Surrey Business School