Management and Marketing

Bosilj-Vuksic, V., Ceric, V. and Hlupic, V. 2007. Criteria for the evaluation of business process simulation tools. Interdisciplinary Journal of Information, Knowledge, and Management. 2, pp. 73-88.

Trim, P.R.J. and Lee, Yang-im (ed.) 2007. The international simulation and gaming research yearbook, volume 15: Effective learning from games and simulations. Edinburgh SAGSET.

McGrath, G. 2006. Portals to Another Dimension: Myth, Magic & Myth in Tour Guiding. Paper at Cutting-Edge Research in Tourism: New Challenges, Directions & Applications. University of Surrey, Business School 06 - 08 Jun 2006 UniSdirect, University of Surrey.

Cole, S. 2006. Cultural tourism, community participation and empowerment. in: Smith, M. and Robinson, M. (ed.) Cultural Tourism in a Changing World: Politics, Participation and (Re)presentation Cleveland Channel View Publications. pp. 89-103

Cole, S. 2006. Information and Empowerment: The Keys to Achieving Sustainable Tourism. Journal of Sustainable Tourism . 14 (6), pp. 629-644. https://doi.org/10.2167/jost607.0

Cole, S. 2006. The Hidden Power: The role of NGOs and the consequences of consumer choices.

Cole, S. 2006. Hospitality and Tourism in Ngadha: An Ethnographic Exploration. in: Lynch, P., Morrison, A. and Lashley, C. (ed.) Hospitality: a social lens London Elsevier. pp. 61-71

Cadogan, J., Cui, C., Morgan, R. and Story, V.M. 2006. Factors facilitating and impeding the development of export market-oriented behavior: a study of Hong Kong manufacturing exporters. Industrial Marketing Management. 25 (5), pp. 634-647. https://doi.org/10.1016/j.indmarman.2005.06.014

Andriopoulos, C. and Gotsi, M. 2006. Probing the future: Mobilising foresight in multiple-product innovation firms. Futures. 38 (1), pp. 50-66. https://doi.org/10.1016/j.futures.2005.04.003

Dassler, T. 2006. Combining Theories of Regulation: Proposing a Framework for Analysing Regulatory Systems Worldwide. Utilities Policy. 14 (1), p. 31–43. https://doi.org/10.1016/j.jup.2004.12.001

Dassler, T., Parker, D. and Saal, D. 2006. Methods and Trends of Performance Benchmarking in UK Utility Regulation. Utilities Policy. 14 (3), pp. 166-174. https://doi.org/10.1016/j.jup.2006.04.001

Trim, P.R.J. and Lee, Yang-im 2006. A multi-cultural communication model to be used in disaster and emergency management simulation exercises. in: Borodzicz, E. and Chen, N. (ed.) The international simulation and gaming yearbook, volume 14: risk, uncertainty and security management Edinburgh SAGSET.

Trim, P.R.J. and Lee, Yang-im 2006. An internationally focused synthesised marketing strategy underpinned by qualitative research. Qualitative Market Research: An International Journal. 9 (3), pp. 203-224. https://doi.org/10.1108/13522750610671653

Trim, P.R.J. and Lee, Yang-im 2006. Vertically integrated organisational marketing systems: a partnership approach for retailing organisations. Journal of Business and Industrial Marketing. 21 (3), pp. 151-163. https://doi.org/10.1108/08858620610662804

Trim, P.R.J. and Lee, Yang-im 2006. Simulation exercises and international educational partnership arrangements. SAGSET annual conference: effective learning from simulations and games. Birkbeck College, University of London 12th to 14th July

Schroder, S. and Mai, L.W. 2006. Sports celebrity endorsement in fashion marketing. AMS/KAMS Cultural Perspectives in Marketing Conference. Seoul, South Korea 12-15 Jul 2006

Rieple, A. and Gander, J. 2006. The value of clusters in the new product development process within three creative industry sectors: music, film and fashion. Strategic Management Society 26th Annual International Conference: Strategy and Governance in a World of Institutional Change. Vienna, Austria 29 Oct - 01 Nov 2006

Matthewman, L.J. 2006. Relationships in the workplace: a study of the antecedents, processes and outcomes of sexual and romantic relationships at work. 53rd British Psychological Society Social Psychology Section Annual Conference. Birmingham, UK 06-08 Sep 2006

Mai, L.W. and Ness, M.R. 2006. A structural equation model of customer satisfaction and future purchase of mail-order speciality food. International Journal of Business Science and Applied Management. 1 (1), pp. 1-13.

Lee, Yang-im and Trim, P.R.J. 2006. Retail marketing strategy: the role of marketing intelligence, relationship marketing and trust. Marketing Intelligence & Planning. 24 (7), pp. 730-745. https://doi.org/10.1108/02634500610711888

Lee, Yang-im and Trim, P.R.J. 2006. Placing customer service strategy in the context of a vertical marketing system. Strategic Change. 15 (7-8), pp. 331-339. https://doi.org/10.1002/jsc.774

Lee, Yang-im and Trim, P.R.J. 2006. Building mutually oriented partnership arrangements in the retailing sector: the key to marketing success. Academy of marketing conference: marketing excellence. Holiday Inn Express, Regent’s Park, London 4th to 6th July 2006

Konstantoulaki, K. 2006. The role of involvement and perceived differentiation in consideration set formation and descriptive properties, in memory-based and stimuli-based consumer decision-making. 35th European Marketing Academy Doctoral Colloquium. Athens, Greece

Helm, C. 2006. Case study: The British Broadcasting Corporation in the twenty-first century. European Case Clearing House.

Helm, C. 2006. Case study: Pret a Manger: passionate about food. in: Jobber, D. and Fahey, J. (ed.) Foundations of marketing McGraw Hill Education.

Ekwulugo, F. 2006. Entrepreneurship and SMEs in London (UK): evaluating the role of black Africans in this emergent sector. Journal of Management Development. 25 (1), pp. 65-78. https://doi.org/10.1108/02621710610637972

Dotsika, F. and Patrick, K. 2006. Towards the new generation of web knowledge. VINE: the journal of information and knowledge management systems. 36 (4), pp. 406-422. https://doi.org/10.1108/03055720610716665

Dotsika, F. and Patrick, K. 2006. Building knowledge management systems: a proposal for a reconsideration of the development process. in: KMAC 2006 Proceedings of the Knowledge Management Aston Conference,17 -18 July 2006 Birmingham OR Society.

Giaglis, G.M., Hlupic, V., de Vreede, G.J. and Verbraeck, A. 2005. Synchronous design of business processes and information systems using dynamic process modelling. Business Process Management Journal. 11 (5), pp. 488-500. https://doi.org/10.1108/14637150510619849

McGrath, G. 2005. Tour Guides as Interpreters of Archaeological Sites: Heritage Tourism in Cusco, Peru. PhD thesis University of Surrey Business School

Cole, S. 2005. Community education. in: Airey, D. and Tribe, J. (ed.) An International Handbook of Tourism Education Taylor & Francis. pp. 395-410

Cole, S. 2005. Action ethnography: using participant observation. in: Ritchie, B. W., Burns, P. and Palmer, C. (ed.) Tourism research methods: integrating theory with practice Wallingford CABI Publishing. pp. 63-72

Cole, S. 2005. Action Anthropology: Methodological Innovations in Tourism Research. Tourism Recreation Research. 30 (2), pp. 65-72. https://doi.org/10.1080/02508281.2005.11081474

Cole, S. 2005. Community Tourism Education: case study from Ngadha, Flores, Indonesia. in: Airey, D. and Tribe, J. (ed.) An International Handbook of Tourism Education Oxford Elsevier. pp. 395-410

Cui, C., Cornwell, B., Mitchell, V., Schlegelmilch, B., Dzulkiflee, A. and Chan, Joseph 2005. A Cross-cultural study of the role of religion in consumers’ ethical positions. International Marketing Review. 22 (5), pp. 531-546. https://doi.org/10.1108/02651330510624372.

Cui, C., Michell, V., Schlegelmilch, B. and Cornwell, B. 2005. Measuring consumers’ ethical position in Austria, Britain, Brunei, Hong Kong, and USA. Journal of Business Ethics. 62 (1), pp. 57-71. https://doi.org/10.1007/s10551-005-8501-7

Andriopoulos, C. and Gotsi, M. 2005. The virtues of “Blue-Sky” projects: How Lunar Design taps into the power of creative imagination. Creativity and Innovation Management. 14 (3), pp. 316-324. https://doi.org/10.1111/j.1467-8691.2005.00350.x

Rieple, A., Haberberg, A. and Gander, J. 2005. Hybrid organizations as a strategy for supporting new product development. Design Management Review. 16 (1), pp. 48-56.

Patrick, K., Cox, A. and Abdullah, R. 2005. Exploring the selection of technology for enabling communities. in: Coakes, E. and Clarke, S. (ed.) Encyclopedia of communities of practice in information and knowledge management Hershey, USA Idea Group Reference. pp. 166-176

Patrick, K. and Bradburn, A. 2005. Trust: an investigation of the diverse disciplines exploring trust, and the relationships types being explored. in: Remenyi, D. (ed.) Proceedings of the ICICKM 2005: International Conference on Intellectual Capital, Knowledge Management and Organisational Learning Reading, UK Academic Conferences and Publishing International. pp. 395-402