Management and Marketing

CollegeWestminster Business School
HeadDr Richard Berry
DeputyMs Rachel Lander
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Explaining the development of the reengineering teams using conflict, and communication

Conference paper

Choudrie, J. and Hlupic, V. 2002. Explaining the development of the reengineering teams using conflict, and communication. Second International Conference on Systems Thinking in Management (ICSTM-2002). Salford, UK 03-05 Apr 2002

Building critical organisational knowledge: a case study

Book chapter

Alwis, D., Hlupic, V. and Rzevski, G. 2002. Building critical organisational knowledge: a case study. in: Glavinic, V., Hljuz Dobric, V. and Simic, D. (ed.) ITI 2002 : proceedings of the 24th International Conference on Information Technology Interfaces : June 24-27, 2002, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 293-298

A framework for managing knowledge in requirements identification: bridging the knowledge gap between business and system developers

Book chapter

Al-Karaghouli, W., Alshawi, S. and Fitzgerald, G. 2002. A framework for managing knowledge in requirements identification: bridging the knowledge gap between business and system developers. in: Hlupic, V. (ed.) Knowledge and business process management Hershey, USA Idea Group Publishing.

Guest editorial: business process reengineering: an analysis perspective

Edited issue

Irani, Z., Hlupic, V. and Giaglis, G.M. 2002. Guest editorial: business process reengineering: an analysis perspective. International Journal of Flexible Manufacturing Systems. 14 (1), pp. 5-10. https://doi.org/10.1023/A:1013868430717

Teams and their motivation for business process reengineering: a research note

Article

Choudrie, J., Hlupic, V. and Irani, Z. 2002. Teams and their motivation for business process reengineering: a research note. International Journal of Flexible Manufacturing Systems. 14 (1), pp. 99-107. https://doi.org/10.1023/A:1013824331143

Dynamic business process modelling (BPM) for business process change

Article

Patel, N. and Hlupic, V. 2001. Dynamic business process modelling (BPM) for business process change. International Journal of Simulation: Systems Science and Technology. 2 (2), pp. 65-76.

Methodological Innovations in North-South Tourism Research: Action Anthropology- New Fieldwork Methods

Conference paper

Cole, S. 2001. Methodological Innovations in North-South Tourism Research: Action Anthropology- New Fieldwork Methods. 7th ATLAS International Conference. Savonlinna, Finland 18 - 21 Jun 2000 University of Joensuu.

Mot en mer moralsk turisme?

Book chapter

Cole, S. and Viken, A. 2001. Mot en mer moralsk turisme? in: Viken. A. (ed.) Turisme: Tradisjoner og trender Gyldendal akademisk.

Corporate reputation management: “living the brand”

Article

Gotsi, M. and Wilson, A.M. 2001. Corporate reputation management: “living the brand”. Management Decision. 39 (2), pp. 99-104. https://doi.org/10.1108/EUM0000000005415

’Living’ the corporate identity: Case studies from the creative industry

Article

Andriopoulos, C. and Gotsi, M. 2001. ’Living’ the corporate identity: Case studies from the creative industry. Corporate Reputation Review. 4 (2), pp. 144-154. https://doi.org/10.1057/palgrave.crr.1540139

Achieving the competitive edge with IT: unleashing the African potential

Conference paper

Smith-Hillman, V. and Ekwulugo, F. 2001. Achieving the competitive edge with IT: unleashing the African potential. 2nd Annual Conference, International Academy of African Potential. Washington DC, USA 2001

Inter-organisational relationships in the worldwide popular recorded music industry

Conference paper

Rieple, A. and Gander, J. 2001. Inter-organisational relationships in the worldwide popular recorded music industry. Critical Management Studies Conference. Manchester, UK 11-13 Jul 2001

Apopting E-commerce in small business contexts

Conference paper

Nwankwo, S., Aiyeku, J., Mukhersi, D. and Ekwulugo, F. 2001. Apopting E-commerce in small business contexts. 10th Biennial World Marketing Congress: Global Marketing Issues at the Turn of the Millenium. Cardiff, Wales 28 Jun - 01 Jul 2001

Effective risk relievers for dimensional perceived risks on mail-order purchase: a case study on speciality foods in the UK

Article

Mai, L.W. 2001. Effective risk relievers for dimensional perceived risks on mail-order purchase: a case study on speciality foods in the UK. Journal of Food Products Marketing. 7 (1/2), pp. 35-51. https://doi.org/10.1300/J038v07n01_04

Editorial: business process reengineering: a modeling perspective

Edited issue

Irani, Z., Hlupic, V. and Giaglis, G.M. 2001. Editorial: business process reengineering: a modeling perspective. International Journal of Flexible Manufacturing Systems. 13 (2), pp. 99-104. https://doi.org/10.1023/A:1011122916139

Business process modelling using discrete-event simulation: potential benefits and obstacles for wider use

Book chapter

Hlupic, V., Alwis, D. and Rzevski, G. 2001. Business process modelling using discrete-event simulation: potential benefits and obstacles for wider use. in: UKSIM 2001: Proceedings of the 5th National conference of the UK Simulation Society, Emmanuel College, Cambridge, 28-30 March 2001 USA IEEE . pp. 190-195

The British Broadcasting Corporation

Book chapter

Helm, C. 2001. The British Broadcasting Corporation. in: Haberberg, A. and Rieple, A. (ed.) The strategic management of organisations Harlow, UK Financial Times / Prentice Hall.

The strategic management of organisations

Book

Haberberg, A. and Rieple, A. 2001. The strategic management of organisations. Harlow, UK FT Prentice Hall.

Moderating effects of the internet on marketing development: Sub-Saharan Africa

Conference paper

Ekwulugo, F., Nwankwo, S., Aiyeku, J. and Ogbuehi, A. 2001. Moderating effects of the internet on marketing development: Sub-Saharan Africa. 10th Biennial World Marketing Congress: Global Marketing Issues at the Turn of the Millenium. Cardiff, Wales 28 Jun - 01 Jul 2001

Investigating teams and business process change using case studies

Conference paper

Choudrie, J. and Hlupic, V. 2001. Investigating teams and business process change using case studies. UKAIS 2001: UK Academy of Information Systems Conference. Portsmouth, UK 18-20 Apr 2001

Simulation and knowledge management: the role of groupware

Conference paper

Boulger, M., Taylor, S.J.E. and Hlupic, V. 2001. Simulation and knowledge management: the role of groupware. 13th European Simulation Symposium (ESS'2001). Marseilles, France 18-21 Oct 2001

PEtri nets and IDEF diagrams: applicability and efficacy for business process modelling

Article

Bosilj-Vuksic, V. and Hlupic, V. 2001. PEtri nets and IDEF diagrams: applicability and efficacy for business process modelling. Informatica. 25 (1), pp. 123-133.

IDEF diagrams and petri nets for business process modeling: suitability, efficacy, and complementary use

Book chapter

Bosilj-Vuksic, V., Giaglis, G.M. and Hlupic, V. 2001. IDEF diagrams and petri nets for business process modeling: suitability, efficacy, and complementary use. in: Sharp, B., Cordeiro, J. and Filipe, J. (ed.) Enterprise information systems II Boston, USA Kluwer Academic Publishers.

GeNisa: a web-based interactive learning environment for teaching simulation modelling

Conference paper

Atolagbe, T., Hlupic, V. and Taylor, S.J.E. 2001. GeNisa: a web-based interactive learning environment for teaching simulation modelling. 2001 Winter Simulation Conference. Washington D.C. , USA 09-12 Dec 2001

Designing organisational memory in knowledge intensive companies: a case study

Conference paper

Alwis, D., Hlupic, V. and Rzevski, G. 2001. Designing organisational memory in knowledge intensive companies: a case study. UKAIS 2001: UK Academy of Information Systems Conference. Portsmouth, UK 18-20 Apr 2001

Editorial: current trends in business process modelling

Edited issue

Hlupic, V. 2001. Editorial: current trends in business process modelling. International Journal of Simulation. Systems, Science and Technology. 2 (2), pp. 1-4.

Post-modern tourist typologies: Case study from Flores, Indonesia

Book chapter

Cole, S. 2000. Post-modern tourist typologies: Case study from Flores, Indonesia. in: Robinson, M., Long, P., Evans, N., Sharpley, R. and Swarbrooke, J. (ed.) Tourism and Heritage Relationships: Global, National and Local Perspectives Business Education Publishers Ltd..

Benchmarking brand management in the creative industry

Article

Andriopoulos, C. and Gotsi, M. 2000. Benchmarking brand management in the creative industry. Benchmarking: An International Journal. 7 (5), pp. 360-372. https://doi.org/10.1108/14635770010359900

Customers' satisfaction and future purchase of mail-order specialty food in the UK

Article

Mai, L.W. and Ness, M.R. 2000. Customers' satisfaction and future purchase of mail-order specialty food in the UK. Journal of Food Products Marketing. 6 (1), pp. 1-10. https://doi.org/10.1300/J038v06n01_01

Managing the Service Encounter: Consistent High-Quality Delivery Through Internal Marketing

Book chapter

McGrath, G. 1999. Managing the Service Encounter: Consistent High-Quality Delivery Through Internal Marketing. in: Vellas, F. and Bécherel, L. (ed.) The International Marketing of Travel and Tourism: a Strategic Approach Macmillan. pp. 159-176

Education for participation: The villagers' perspective - a case study from Ngada, Flores

Conference paper

Cole, S. 1999. Education for participation: The villagers' perspective - a case study from Ngada, Flores. Bras, K., Dahles, H., Gunawan and Richards (ed.) ATLAS Asia Inauguration Conference. Bandung, Indonesia 05 - 07 Jul 1999

Top Managers in Local Government: influences on development

Article

Williams, R.S. and Matthewman, L.J. 1999. Top Managers in Local Government: influences on development. Journal of Managerial Psychology. 14 (1), pp. 69-78. https://doi.org/10.1108/02683949910254792

Manufacturing cell formation by a flow-based heuristic

Conference paper

Wu, R.Y., Appleton, E., Maropoulos, P.G. and McGeough, J.A. 1999. Manufacturing cell formation by a flow-based heuristic. Proceedings of the 15th International Conference on Computer-Aided Production Engineering, CAPE’99. Durham, U.K.

Canonical correlation analysis of customer satisfaction and future purchase of mail-order speciality food

Article

Mai, L.W. and Ness, M.R. 1999. Canonical correlation analysis of customer satisfaction and future purchase of mail-order speciality food. British Food Journal. 101 (11), pp. 857-570. https://doi.org/10.1108/00070709910301373

The personality attributes and leisure activities of the internet users: a Taiwanese case study

Conference paper

Mai, L.C., Mai, L.W. and Chen, M. 1999. The personality attributes and leisure activities of the internet users: a Taiwanese case study. 1999 Academy of Business & Administrative Science (ABAS) International Conference. Barcelona 12-14 July 1999

Tradition and Tourism: Dilemmas in Sustainable Tourism Development: A Case Study from the Ngada Region of Flores, Indonesia

Journal article

Cole, S. 1998. Tradition and Tourism: Dilemmas in Sustainable Tourism Development: A Case Study from the Ngada Region of Flores, Indonesia. Antropologi Indonesia. 56, pp. 37-46. https://doi.org/10.7454/ai.v0i56.3338

The economics of food safety

Article

Ritson, C. and Mai, L.W. 1998. The economics of food safety. Nutrition & Food Science. 98 (5), pp. 253-259. https://doi.org/10.1108/00346659810224163

Perceived benefits of mail-order speciality foods

Article

Mai, L.W. and Ness, M.R. 1998. Perceived benefits of mail-order speciality foods. British Food Journal. 100 (1), pp. 10-17. https://doi.org/10.1108/00070709810202176

An independent view: the food standards agencyand the national interest

Conference paper

Ritson, C. and Mai, L.W. 1998. An independent view: the food standards agencyand the national interest. IIR Conference on The Food Standards Agency. London 9 & 10 June

Cultural Heritage Tourism, the Villagers' Perspective. Case Study from Ngada, Flores

Book chapter

Cole, S. 1997. Cultural Heritage Tourism, the Villagers' Perspective. Case Study from Ngada, Flores. in: Nuryanti, W. (ed.) Tourism and Heritage Management Yogyakarta, Indonesia Gadjah Mada University Press.


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