Management and Marketing

CollegeWestminster Business School
HeadDr Richard Berry
DeputyMs Rachel Lander
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Social representations, legitimacy and market change

Conference paper

Mwangi, V. Cocker, H. and Piacentini, M. G., 2018. Social representations, legitimacy and market change. Consumer Culture Theory Conference. University of Southern Denmark, Odense 28 Jun 2018 - 01 Jul 2020

The framing of moral dilemmas in the marketplace: The case of inequality in the illicit alcohol market in Kenya

Conference paper

Mwangi, V. 2018. The framing of moral dilemmas in the marketplace: The case of inequality in the illicit alcohol market in Kenya. Lancaster University Faculty of Arts and Social Sciences July 2018 Intellectual Party. Lancaster University Jul 2018 Lancaster University FASS.

Social representations and social conflict in the marketplace: The “war” against illicit alcohol in Kenya

Conference paper

Mwangi, V., Piacentini, M.G. and Cocker, H. 2018. Social representations and social conflict in the marketplace: The “war” against illicit alcohol in Kenya. 2018 AMA Winter Academic Conference. New Orleans, LA 23 - 25 Feb 2018 AMA.

Reassessing the effect of Colour on Attitude and Behavioural Intentions in Promotional Activities: The Moderating Role of Mood and Involvement.

Journal article

Rizomyliotis, I., Konstantoulaki, K. and Kostopoulos, G. 2018. Reassessing the effect of Colour on Attitude and Behavioural Intentions in Promotional Activities: The Moderating Role of Mood and Involvement. Australasian Marketing Journal. 26 (3), pp. 204-215. https://doi.org/10.1016/j.ausmj.2018.04.002

Powerful writing

Article

Burchiellaro, O. 2018. Powerful writing. ephemera: theory & politics in organizations. 18 (4), pp. 881-900.

Reproduction of Gender Ideology in Russian Consumer Culture: the Iconography of the ‘Russian Mother’

PhD thesis

Baghdasaryan, L. 2018. Reproduction of Gender Ideology in Russian Consumer Culture: the Iconography of the ‘Russian Mother’. PhD thesis University of Westminster Westminster Business School https://doi.org/10.34737/qq4w0

Understanding Consumers’ Attitudes and Behavioural Intentions towards Corporate Social Responsibility in the Airline Industry

Conference paper

Konstantoulaki, K., Yigitbas, A., Giovanis, A. and Rizomyliotis, I. 2018. Understanding Consumers’ Attitudes and Behavioural Intentions towards Corporate Social Responsibility in the Airline Industry. 7th International Conference on Strategic Innovative Marketing and Tourism (ICSIMAT) 2018. Athens, Greece 17 - 20 Oct 2018 Springer. https://doi.org/10.1007/978-3-030-12453-3

Customer orientation of service employees in family businesses in the hotel sector

Journal article

González-Porras, J.L., Ruiz-Alba, J. and Guzmán-Parra, V. 2018. Customer orientation of service employees in family businesses in the hotel sector. Revista de Estudios Empresariales. Segunda época. 2, pp. 73-85. https://doi.org/10.17561/ree.v2018n2.4

Telling Stories: the Link Between Organisational Identity, Culture and Employee Advocacy

PhD thesis

Zinkstein, K.I. 2018. Telling Stories: the Link Between Organisational Identity, Culture and Employee Advocacy. PhD thesis University of Westminster Westminster Business School https://doi.org/10.34737/q9xy8

Widening the focus on informal entrepreneurship through the lens of intersectionality

Conference paper

Granados, M. and Rosli, A. 2018. Widening the focus on informal entrepreneurship through the lens of intersectionality. 78th Annual Meeting of the Academy of Management. Chicago, Illinois 10 - 14 Aug 2018 https://doi.org/10.5465/AMBPP.2018.14805abstract

Where Old Meets the New at beyond the Glass: An analysis of the effect of internet and social media on consumers’ purchase intentions for luxury wine brands

Conference paper

Mai, L.W., Efe, Alp and Morah, E.M.I. 2018. Where Old Meets the New at beyond the Glass: An analysis of the effect of internet and social media on consumers’ purchase intentions for luxury wine brands. ICCMI 2018. Athens, Greece 27 - 29 Jun 2018

A Knowledge Spillover-based Approach to New Product Conceptualization

Conference paper

Cuvero, M., Evans, R.D., Granados, M. and Pilkington, A. 2018. A Knowledge Spillover-based Approach to New Product Conceptualization. IEEE Technology and Engineering Management Conference. Chicago, USA 28 Jun - 01 Jul 2018 IEEE . https://doi.org/10.1109/TEMSCON.2018.8488426

Exploring cultural heterogeneity: The effect of intra-cultural variation on executives’ latitude of actions in 18 countries

Journal article

Haj Youssef M.S. and Christodoulou, I. 2018. Exploring cultural heterogeneity: The effect of intra-cultural variation on executives’ latitude of actions in 18 countries. International Journal of Cross Cultural Management. 18 (2), p. 241–263. https://doi.org/10.1177/1470595818790611

Uncovering the influences on decision making in the popular music industry; intuition, networks and the desire for symbolic capital

Journal article

Screiber, D. and Rieple, A. 2018. Uncovering the influences on decision making in the popular music industry; intuition, networks and the desire for symbolic capital. Creative Industries Journal. 11 (3), pp. 245-262. https://doi.org/10.1080/17510694.2018.1490146

The influence of digital capabilities on customer orientation of service employees (COSE) and its consequences on customer satisfaction and e-WOM within Family Businesses

Conference paper

González Porras J.L., Ruiz-Alba, J., Guzmán, V. and Rodrñiguez-Molina, M.A. 2018. The influence of digital capabilities on customer orientation of service employees (COSE) and its consequences on customer satisfaction and e-WOM within Family Businesses. 11th MBAcademy International Conference on Management Businesses Organisation and Innovation (IMBAC2018) “Digitalization: The Internationalization of Innovation, Entrepreneurship, and Sustainability”. Barcelona 16 - 17 Aug 2018

Primed, prepped and primped: Reflections on enhancing student wellbeing in tertiary education

Article

Matthewman, L.J., Jodhan-Gall, D., Nowlan, J., O'Sullivan, N. and Patel, Z. 2018. Primed, prepped and primped: Reflections on enhancing student wellbeing in tertiary education. Psychology Teaching Review. 24 (1), pp. 67-77 9.

A Conceptual Framework for Servitization in Industry 4.0: Distilling Directions for Future Research

Conference paper

Ennis, C., Barnett, N., De Cesare, S., Lander, R. and Pilkington, A. 2018. A Conceptual Framework for Servitization in Industry 4.0: Distilling Directions for Future Research. The Advance Services Group Spring Servitization Conference 2018. Copenhagen Business School 14 - 16 May 2018 Aston University and Higher Education Academy.

How Customer Service Experience Deters Customer Switching Behaviour and Results in Brand Loyalty in a Collectivist, Developing Market

Conference poster

Lee, Yang-im 2018. How Customer Service Experience Deters Customer Switching Behaviour and Results in Brand Loyalty in a Collectivist, Developing Market. 2018 Global Marketing Conference. Hotel New Otani Tokyo, Tokyo, Japan 26 - 29 Jul 2018

How the market driving approach utilizes a digital platform to enhance B2B and strengthen stakeholder relationships

Conference paper

Lee, Yang-im 2018. How the market driving approach utilizes a digital platform to enhance B2B and strengthen stakeholder relationships. 2018 Global Marketing Conference at Tokyo. Tokyo, Japan 26 - 29 Jul 2018

The Organisational Life Cycle Narrative

Conference paper

Zinkstein, K. and Stevens, L. 2018. The Organisational Life Cycle Narrative. 18th International Conference on Knowledge, Culture and Change in Organizations. University of Konstanz, Germany 15 - 16 Mar 2018

Entrepreneurial decision making in a microcosm

Article

Chang, J. and Rieple, A. 2018. Entrepreneurial decision making in a microcosm. Management Learning. 49 (4), pp. 471-497. https://doi.org/10.1177/1350507618777929

Social Media Measurement and Monitoring

Book chapter

Mukesh, M. and Rao, A. 2018. Social Media Measurement and Monitoring. in: Bikramjit, R. and Bandyopadhyay, S. (ed.) Contemporary Issues in Social Media Marketing Abingdon, Oxon Routledge.

Reciprocal peer coaching: A constructivist methodology for enhancing formative assessment strategy in tertiary education

Article

Matthewman, L.J., Nowlan, J. and Hyvönen, K. 2018. Reciprocal peer coaching: A constructivist methodology for enhancing formative assessment strategy in tertiary education. International Coaching Psychology Review. 13 (1), pp. 35-47.

Learning, training and development

Book chapter

Nowlan, J., Kallis, X. and Balu, K. 2018. Learning, training and development. in: Matthewman, L.J., Rose, A. and Hetherington, A. (ed.) Work Psychology: An Introduction to Human Behaviour in the Workplace Hakijisa, Korea Hakjisa Publisher INC.

Career management and development

Book chapter

Nowlan, J. 2018. Career management and development. in: Matthewman, L.J., Rose, A. and Hetherington, A. (ed.) Work Psychology: An Introduction to Human Behaviour in the Workplace Hakijisa, Korea Hakjisa Publisher INC.

Motivation and work satisfaction

Book chapter

Nowlan, J. and Wright, A. 2018. Motivation and work satisfaction. in: Matthewman, L.J., Rose, A. and Hetherington, A. (ed.) Work Psychology: An Introduction to Human Behaviour in the Workplace Hakijisa, Korea Hakjisa Publisher INC.

Antecedents and consequences of customer satisfaction in using sharing economy platforms: Evidence from UBER platform

Conference paper

Ruiz-Alba, J., Abou-Fouil, M., Nazarian, A. and Foroudi, P. 2018. Antecedents and consequences of customer satisfaction in using sharing economy platforms: Evidence from UBER platform. 3rd International Conference on Marketing, Strategy and Policy. Newcastle University 10 - 11 Apr 2018

'There's Nowhere Wonky Left to Go': Queering the Politics of LGBT-Friendly Diversity

Conference paper

Burchiellaro, O. 2018. 'There's Nowhere Wonky Left to Go': Queering the Politics of LGBT-Friendly Diversity. Queer Activism Today . University of Westminster, London, UK 03 Mar 2018

Internal Market Orientation: an empirical study in the context of small and medium business organisations in Russia

Conference paper

Kazakov, S. and Ruiz-Alba, J. 2018. Internal Market Orientation: an empirical study in the context of small and medium business organisations in Russia. EMAC2018 47th Annual Conference. Glasgow 29 May - 01 Jun 2018

The Loss of Work

Book chapter

Matthewman, L.J. 2018. The Loss of Work. in: Matthewman, L.J., Hetherington, A. and Rose, A. (ed.) Work Psychology: An Introduction to Human Behaviour in the Workplace Hakijisa, Korea Hakjisa Publisher INC. pp. 326-348

Relationships At Work

Book chapter

Matthewman, L.J. 2018. Relationships At Work. in: Matthewman, L.J., Hetherington, A. and Rose, A. (ed.) Work Psychology: An Introduction to Human Behaviour in the Workplace Hakijisa, Korea Hakjisa Publisher INC. pp. 116-140

Work Psychology: An Introduction to Human Behaviour in the Workplace

Book

Matthewman, L.J., Rose, A. and Hetherington, A. (ed.) 2018. Work Psychology: An Introduction to Human Behaviour in the Workplace. Hakijisa, Korea Hakjisa Publisher INC.

Faculty Responses to Business-School Branding: A Discursive Approach

Journal article

Frandsen, S., Gotsi, M., Johnston, A., Whittle, A., Frenkel, S. and Spicer, A. 2018. Faculty Responses to Business-School Branding: A Discursive Approach. European Journal of Marketing. 52 (5-6), pp. 1128-1153. https://doi.org/10.1108/EJM-11-2016-0628

Examining Consumers' Intentions to Dine at Luxury Restaurants while Traveling

Article

Chen, A.H. and Peng, N. 2018. Examining Consumers' Intentions to Dine at Luxury Restaurants while Traveling. International Journal of Hospitality Management. 71, pp. 59-67. https://doi.org/10.1016/j.ijhm.2017.11.009

Building the layers of a manufacturing taxonomy: how 3D printing is creating a new landscape of production eco-systems and competitive dynamics

Journal article

Kapetaniou, C., Rieple, A., Pilkington, A., Frandsen, T. and Pisano, P. 2018. Building the layers of a manufacturing taxonomy: how 3D printing is creating a new landscape of production eco-systems and competitive dynamics. Technological Forecasting & Social Change. 128, pp. 22-35. https://doi.org/10.1016/j.techfore.2017.10.011

"Crunch my Heart! It Falls for You: Re-theorizing Chocolate Gift-Giving as Carnal Singularity Across Language Contexts

Book chapter

Makela, M., Bettany, S. and Stevens, L. 2018. "Crunch my Heart! It Falls for You: Re-theorizing Chocolate Gift-Giving as Carnal Singularity Across Language Contexts. in: Minowa, Y. and Belk, R.W. (ed.) Gifts, Romance and Consumer Culture Abingdon, Oxon Routledge.

Turning the Sword: How NPD Teams Cope with Front-end NPD Tensions

Journal article

Andriopoulos, C., Gotsi, M., Lewis, M.W. and Ingram, A.E. 2018. Turning the Sword: How NPD Teams Cope with Front-end NPD Tensions. Journal of Product Innovation Management. 35 (3), pp. 427-445. https://doi.org/10.1111/jpim.12423

Assessing the value dimensions of social enterprise networks

Journal article

Granados, M. and Rivera, A.M. 2018. Assessing the value dimensions of social enterprise networks. International Journal of Entrepreneurial Behavior & Research. 24 (3), pp. 734-754. https://doi.org/10.1108/ijebr-09-2016-0313

The fully-functioning university and its contribution to society

Journal article

Bourner, T., Rospigliosi, A. and Heath, L. 2017. The fully-functioning university and its contribution to society. Higher Education Review. 49 (2), pp. 5-28.

Marketing 4.0: Enhancing Consumer-Brand Engagement through Big Data Analysis

Book chapter

Jimenez-Zarco, A.I., Rospigliosi, A., Martinez-Ruiz, M.P. and Izquierdo-Yusta, A. 2017. Marketing 4.0: Enhancing Consumer-Brand Engagement through Big Data Analysis. in: Socio-Economic Perspectives of Consumer Engagement and Buying Behaviour IGI Global.


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