Management and Marketing

CollegeWestminster Business School
HeadDr Richard Berry
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Competence is power: How digital influencers impact buying decisions in B2B markets

Journal article

Crisafulli, B., Quamina, L. and Singh, J. 2022. Competence is power: How digital influencers impact buying decisions in B2B markets. Industrial Marketing Management. 104, pp. 384-399. https://doi.org/10.1016/j.indmarman.2022.05.006

Experiential examination of higher education partnerships in the UK: a knowledge management perspective

Journal article

Elezi, E. and Bamber, C. 2022. Experiential examination of higher education partnerships in the UK: a knowledge management perspective. Journal of Knowledge Management. 26 (1), pp. 232-256. https://doi.org/10.1108/JKM-06-2020-0489

How consumers’ need for variety and social consumption influences festival patronage and spending

Journal article

Waehning, N., Cui, C., Cabras, I. and Bian, X. 2022. How consumers’ need for variety and social consumption influences festival patronage and spending. Event Management. 26 (7), pp. 1549-1563. https://doi.org/10.3727/152599522X16419948391087

Brand risks in the era of social media

Article

Bushell, C. 2022. Brand risks in the era of social media. SSRN. https://doi.org/10.2139/ssrn.4080009

The influence of blockchains and internet of things on global value chain

Journal article

Egwuonwu, A., Mordi, C., Egwuonwu, A. and Uadiale, U. 2022. The influence of blockchains and internet of things on global value chain. Strategic Change. 31 (1), pp. 45-55. https://doi.org/10.1002/jsc.2484

Staying poor: Unpacking the struggles of barefoot institutional entrepreneurship failure  

Journal article

Granados, Maria, Rosli, Ainurul and Gotsi, Manto 2022. Staying poor: Unpacking the struggles of barefoot institutional entrepreneurship failure  . Journal of Business Venturing. 37 (3) 106204. https://doi.org/10.1016/j.jbusvent.2022.106204

Supply Chain Management and Resilience During Disruption. Evaluation of the Covid-19 Pandemic on the Supply of Personal Protective Equipment

Conference paper

Cuvero Calero, M., Pilkington, A. and Barnes, D. 2022. Supply Chain Management and Resilience During Disruption. Evaluation of the Covid-19 Pandemic on the Supply of Personal Protective Equipment. 2021 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM). Singapore 13 - 16 Dec 2021 IEEE . https://doi.org/10.1109/IEEM50564.2021.9672913

Entertainment Mobilisation

Book chapter

Hill, A. and Kondo, K. 2022. Entertainment Mobilisation. in: Trandafoiu, R. (ed.) Border Crossings and Mobilities on Screen Routledge.

Digital platforms: customer satisfaction, eWOM and the moderating role of perceived technological innovativeness

Journal article

Ruiz-Alba, J.L., Abou-Foul, M., Nazarian, A. and Foroudi, P. 2022. Digital platforms: customer satisfaction, eWOM and the moderating role of perceived technological innovativeness. Information Technology & People. 35 (7), pp. 2470-2499. https://doi.org/10.1108/itp-07-2021-0572

Branding Through Visitors: How Cultural Differences Affect Brand Co-Creation in Independent Hotels in Iran

Journal article

Ranjbaran, A., Shabankareh, M., Nazarian, A. and Seyyed Amiri, N. 2022. Branding Through Visitors: How Cultural Differences Affect Brand Co-Creation in Independent Hotels in Iran. International Journal of Culture, Tourism and Hospitality Research. 17 (2), pp. 161-179. https://doi.org/10.1108/CBTH-05-2021-0136

Aggrandisement: Helping Micro-Enterprise Owner-Managers Construct Credibility in the Recorded Music Industry

Journal article

Schreiber, David and Rieple, A. 2022. Aggrandisement: Helping Micro-Enterprise Owner-Managers Construct Credibility in the Recorded Music Industry. Journal of Media Business Studies. 19 (4), pp. 284-308. https://doi.org/10.1080/16522354.2021.1978263

Cultural perceptions of ethical leadership and its effect on intention to leave in the independent hotel industry

Journal article

Nazarian, A., Ehsan Zaeri, Pantea Foroudi, Amir Reza Afrouzi and Atkinson, P. 2022. Cultural perceptions of ethical leadership and its effect on intention to leave in the independent hotel industry. International Journal of Contemporary Hospitality Management. 34 (1), pp. 430-455. https://doi.org/10.1108/IJCHM-05-2021-0643

Millennials and repurchasing behaviour: A collectivist emerging market

Journal article

Lee, Yang-im 2022. Millennials and repurchasing behaviour: A collectivist emerging market. International Journal of Retail & Distribution Management. 50 (5), pp. 561-580. https://doi.org/10.1108/IJRDM-12-2020-0506

Understanding destination brand love using machine learning and content analysis method

Journal article

Seyyedamiri, N., Pour, A.H., Zaeri, E. and Nazarian, A. 2022. Understanding destination brand love using machine learning and content analysis method. Current Issues in Tourism. 25 (9), pp. 1451-1466. https://doi.org/10.1080/13683500.2021.1924634

Fashion Events and e-WOM

Journal article

Ruiz-Alba, J., Mediano, Javier Morales, Ayestarán, Raquel and López-Tenorio, Pablo J. 2022. Fashion Events and e-WOM. Event Management. 26 (2), pp. 405-417. https://doi.org/10.3727/152599521x16192004803511

A Stacking-Based Data Mining Solution to Customer Churn Prediction

Journal article

Shabankareh, M.J., Shabankareh, M.A., Nazarian, A., Ranjbaran, A. and Seyyedamiri, N. 2022. A Stacking-Based Data Mining Solution to Customer Churn Prediction. Journal of Relationship Marketing. 21 (2), pp. 124-147. https://doi.org/10.1080/15332667.2021.1889743

Attaining organisational agility through competitive intelligence: the roles of strategic flexibility and organisational innovation

Journal article

Atkinson, P., Hizaji, M., Nazarian, A. and Abasi, A. 2022. Attaining organisational agility through competitive intelligence: the roles of strategic flexibility and organisational innovation. Total Quality Management & Business Excellence. 33 (3-4), pp. 297-317. https://doi.org/10.1080/14783363.2020.1842188

The Effects of Knowledge Spillovers and Accelerator Programs on the Product Innovation of High-Tech Start-Ups: A Multiple Case Study

Journal article

Cuvero Calero, M., Granados, M., Pilkington, A. and Evans, R.D. 2022. The Effects of Knowledge Spillovers and Accelerator Programs on the Product Innovation of High-Tech Start-Ups: A Multiple Case Study. IEEE Transactions on Engineering Management. 69 (4), pp. 1682-1695. https://doi.org/10.1109/tem.2019.2923250

Video Case Study "Banger Games". (Students as co-creators)

Digital or visual media

Ruiz-Alba, J. 2021. Video Case Study "Banger Games". (Students as co-creators).

Prospects for the Globalization of China's Science and Technology Industry Development

Book chapter

Yin, M. 2021. Prospects for the Globalization of China's Science and Technology Industry Development. in: Governance in China - Building a Modern Chinese Science and Technology Innovation System China Guangdong Economic Press.

COVID-19 Responses of South Korea as Hybrids of Governance Modes

Journal article

Sora Lee and Ryan Wong 2021. COVID-19 Responses of South Korea as Hybrids of Governance Modes. Frontiers in Public Health. 9 654945. https://doi.org/10.3389/fpubh.2021.654945

Household water insecurity will complicate the ongoing COVID-19 response: Evidence from 29 sites in 23 low- and middle-income countries

Journal article

Stoler, J., Miller, J.D., Brewis, A., Freeman, M.C., Harris, L.M., Jepson, W., Pearson, A.L., Rosinger, A.Y., Shah, S.H., Staddon, C., Workman, C., Wutich, A., Young, S.L., Adams, E., Ahmed, F., Alexander, M., Asiki, G., Balogun, M., Boivin, M.J., Carrillo, G., Chapman, K., Cole, S., Collins, S.M., Eini-Zinab, H., Escobar-Vargas, J., Ghattas, H., Ghorbani, M., Hagaman, A., Hawley, N., Jamaluddine, Z., Krishnakumar, D., Maes, K., Mathad, J., Maupin, J., Owuor, P.M., Melgar-Quiñonez, H., Morales, M.M., Moran, J., Omidvar, N., Rasheed, S., Samayoa-Figueroa, L., Sánchez-Rodriguez, E.C., Santoso, M.V., Schuster, R.C., Sheikhi, M., Srivastava, S., Sullivan, A., Tesfaye, Y., Triviño, N., Trowell, A., Tshala-Katumbay, D. and Tutu, R. 2021. Household water insecurity will complicate the ongoing COVID-19 response: Evidence from 29 sites in 23 low- and middle-income countries. International Journal of Hygiene and Environmental Health. 234 113715. https://doi.org/10.1016/j.ijheh.2021.113715

Opportunities and barriers of marketing of equity-based financing products of Islamic banking in Pakistan

Conference paper

Shah, S. and Panditharathna, R. 2021. Opportunities and barriers of marketing of equity-based financing products of Islamic banking in Pakistan. 6th Interdisciplinary Conference of Management Researchers. Belihuloya, Sri Lanka 16 - 17 Dec 2021

Converging the attributes of firm generated contents (FGC) and user generated contents (UGC) in social media

Conference paper

Panditharathna, R., Fernando, N., Bamber, D., Baah Ayertey, S., Gajanayake, R. and Perera, R. 2021. Converging the attributes of firm generated contents (FGC) and user generated contents (UGC) in social media. 6th Interdisciplinary Conference of Management Researchers. Belihuloya, Sri Lanka 16 - 17 Dec 2021

Communication as a tool in achieving excellent and timely execution of projects: A study of Dangote cement company in Nigeria

Conference paper

Wilson, I. E., Panditharathna, R. and Shevels, T. 2021. Communication as a tool in achieving excellent and timely execution of projects: A study of Dangote cement company in Nigeria. 6th Interdisciplinary Conference of Management Researchers. Belihuloya, Sri Lanka 16 - 17 Dec 2021

Impacts of the coronavirus pandemic on marketing and sales of oil/gas in Nigeria

Conference paper

Panditharathna, R., Balogun, A. and Shevels, T. 2021. Impacts of the coronavirus pandemic on marketing and sales of oil/gas in Nigeria. 6th Interdisciplinary Conference of Management Researchers. Belihuloya, Sri Lanka 16 - 17 Dec 2021

Learning from the quantified self

Journal article

Rospigliosi, A. 2021. Learning from the quantified self. Interactive Learning Environments. 29 (7), pp. 1059-1061. https://doi.org/10.1080/10494820.2021.1994759

Accelerated modernity

Book chapter

Rospigliosi, A. and Raza-Mejia, S. 2021. Accelerated modernity. in: Cobanoglu, C. and Corte, V.D. (ed.) Advances in global services and retail management: volume 2 University of South Florida M3 Publishing.

Action learning for neighbourhood improvement – from practice to theory

Journal article

Rospigliosi, A. and Bourner, T. 2021. Action learning for neighbourhood improvement – from practice to theory. Action Learning: Research and Practice. 18 (2), pp. 136-150. https://doi.org/10.1080/14767333.2021.1930514

The risk of algorithmic injustice for interactive learning environments

Journal article

Rospigliosi, A. 2021. The risk of algorithmic injustice for interactive learning environments. Interactive Learning Environments. 29 (4), pp. 523-526. https://doi.org/10.1080/10494820.2021.1940485

Customer Oriented Ideation and its Impact on Customer Adoption of New Solutions

PhD thesis

Lysenko, Daryna 2021. Customer Oriented Ideation and its Impact on Customer Adoption of New Solutions. PhD thesis University of Westminster Westminster Business School https://doi.org/10.34737/w65x3

How online advertising competes with user-generated content in TripAdvisor. A neuroscientific approach.

Journal article

Bigne, E., Simonetti, A., Ruiz, C. and Kakaria, S. 2021. How online advertising competes with user-generated content in TripAdvisor. A neuroscientific approach. Journal of Business Research. 123, pp. 279-288. https://doi.org/10.1016/j.jbusres.2020.10.010

What drives the helpfulness of online reviews? A deep learning study of sentiment analysis, pictorial content and reviewer expertise for mature destinations.

Journal article

Bigne, E., Ruiz, C., Cuenca , A., Perez, C. and Garcia, A. 2021. What drives the helpfulness of online reviews? A deep learning study of sentiment analysis, pictorial content and reviewer expertise for mature destinations. Journal of Destination Marketing and Management. 20 100570. https://doi.org/10.1016/j.jdmm.2021.100570

Advance booking across channels: the effects on dynamic pricing

Journal article

Bigne, E., Nicolau, J.L. and William, E. 2021. Advance booking across channels: the effects on dynamic pricing. Tourism Management . 86 (October), p. 104341. https://doi.org/10.1016/j.tourman.2021.104341

A Model of Adoption of AR-based Self-service Technologies: A two Country Comparison

Journal article

Maria Jose Castillo S and Enrique Bigne 2021. A Model of Adoption of AR-based Self-service Technologies: A two Country Comparison. International Journal of Retail & Distribution Management. 49 (7), pp. 875-898. https://doi.org/10.1108/IJRDM-09-2020-0380

Cybersecurity, Threat Analysis and the Management of Risk

Edited issue

Trim, P.R.J. and Lee, Yang-im 2021. Cybersecurity, Threat Analysis and the Management of Risk. Big Data and Cognitive Computing.

Business Model for Non-Conventional Energy Source: Absorption Refrigeration System Using Solar Evacuated Tube Collectors

Journal article

Jawed, S., Mogul, Y., Azeem, M, Begum, A., Mogul, I. and Adeel, A. 2021. Business Model for Non-Conventional Energy Source: Absorption Refrigeration System Using Solar Evacuated Tube Collectors. Journal of Research in Administrative Sciences. 10 (2), pp. 1-9.

Cultural Integration: Implications for business leadership and service productivity in sub-Sahara African

Conference paper

Olekanma, O. and Elezi, E. 2021. Cultural Integration: Implications for business leadership and service productivity in sub-Sahara African. 35th Annual Conference of the British Academy of Management. Online 31 Aug - 03 Sep 2021

Don’t let feedback becomes dangling data… Improve student engagement with feedback!

Workshop item

Flanda, W. 2021. Don’t let feedback becomes dangling data… Improve student engagement with feedback! Chartered Association of Business Schools: Learning, Teaching and Student Experience (LTSE) 2021. 29 - 30 Jun 2021 Chartered Association of Business Schools.

Supporting student retention in socially distanced campuses: What can personal tutoring do?

Workshop item

Flanda, W. 2021. Supporting student retention in socially distanced campuses: What can personal tutoring do? Advance HE Teaching and Learning Conference 2021: Teaching in the spotlight: What is the future for HE curricula?. 06 - 08 Jul 2021 https://www.advance-he.ac.uk/.


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