Management and Marketing

CollegeWestminster Business School
HeadDr Richard Berry
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What drives the helpfulness of online reviews? A deep learning study of sentiment analysis, pictorial content and reviewer expertise for mature destinations.

Journal article

Bigne, E., Ruiz, C., Cuenca , A., Perez, C. and Garcia, A. 2021. What drives the helpfulness of online reviews? A deep learning study of sentiment analysis, pictorial content and reviewer expertise for mature destinations. Journal of Destination Marketing and Management. 20 100570. https://doi.org/10.1016/j.jdmm.2021.100570

Advance booking across channels: the effects on dynamic pricing

Journal article

Bigne, E., Nicolau, J.L. and William, E. 2021. Advance booking across channels: the effects on dynamic pricing. Tourism Management . 86 (October), p. 104341. https://doi.org/10.1016/j.tourman.2021.104341

A Model of Adoption of AR-based Self-service Technologies: A two Country Comparison

Journal article

Maria Jose Castillo S and Enrique Bigne 2021. A Model of Adoption of AR-based Self-service Technologies: A two Country Comparison. International Journal of Retail & Distribution Management. 49 (7), pp. 875-898. https://doi.org/10.1108/IJRDM-09-2020-0380

Cybersecurity, Threat Analysis and the Management of Risk

Edited issue

Trim, P.R.J. and Lee, Yang-im 2021. Cybersecurity, Threat Analysis and the Management of Risk. Big Data and Cognitive Computing.

Business Model for Non-Conventional Energy Source: Absorption Refrigeration System Using Solar Evacuated Tube Collectors

Journal article

Jawed, S., Mogul, Y., Azeem, M, Begum, A., Mogul, I. and Adeel, A. 2021. Business Model for Non-Conventional Energy Source: Absorption Refrigeration System Using Solar Evacuated Tube Collectors. Journal of Research in Administrative Sciences. 10 (2).

Cultural Integration: Implications for business leadership and service productivity in sub-Sahara African

Conference paper

Olekanma, O. and Elezi, E. 2021. Cultural Integration: Implications for business leadership and service productivity in sub-Sahara African. 35th Annual Conference of the British Academy of Management. Online 31 Aug - 03 Sep 2021

Don’t let feedback becomes dangling data… Improve student engagement with feedback!

Workshop item

Flanda, W. 2021. Don’t let feedback becomes dangling data… Improve student engagement with feedback! Chartered Association of Business Schools: Learning, Teaching and Student Experience (LTSE) 2021. 29 - 30 Jun 2021 Chartered Association of Business Schools.

Supporting student retention in socially distanced campuses: What can personal tutoring do?

Workshop item

Flanda, W. 2021. Supporting student retention in socially distanced campuses: What can personal tutoring do? Advance HE Teaching and Learning Conference 2021: Teaching in the spotlight: What is the future for HE curricula?. 06 - 08 Jul 2021 https://www.advance-he.ac.uk/.

Digital Marketing in Luxury Fashion: From Crisis to Strength

Book chapter

Mekonnen, A. and Larner, L. 2021. Digital Marketing in Luxury Fashion: From Crisis to Strength. in: Ozuem, W. and Ranfagni, S. (ed.) The Art of Digital Marketing for Fashion and Luxury Brands: Marketspaces and Marketplaces Palgrave Macmillan. pp. 199-219

Knowledge Management Model Building for Business Resilience, Continuity, and Sustainability

Book chapter

Elezi, E. and Bamber, C. 2021. Knowledge Management Model Building for Business Resilience, Continuity, and Sustainability. in: Zyngier, S. (ed.) Enhancing Academic Research and Higher Education With Knowledge Management Principles USA IGI Global. pp. 60-78

Factors Affecting Successful Adoption and Adaption of E-Learning Strategies

Book chapter

Elezi, E. and Bamber, C. 2021. Factors Affecting Successful Adoption and Adaption of E-Learning Strategies. in: Zyngier, S. (ed.) Enhancing Academic Research and Higher Education With Knowledge Management Principles USA IGI Global. pp. 19-35

Exploring Institutional Behavioural Elements Needed to Support Knowledge Management in Higher Education Partnerships

Book chapter

Elezi, E. and Wood, R. 2021. Exploring Institutional Behavioural Elements Needed to Support Knowledge Management in Higher Education Partnerships. in: Zyngier, S. (ed.) Enhancing Academic Research and Higher Education With Knowledge Management Principles USA IGI Global. pp. 1-18

Role of knowledge management in developing higher education partnerships: Towards a conceptual framework

Journal article

Elezi, E. 2021. Role of knowledge management in developing higher education partnerships: Towards a conceptual framework. Systems Research and Behavioral Science. 38 (3), pp. 279-293. https://doi.org/10.1002/sres.2782

The value of home narratives in shaping identities and making sense of experiences in a host culture

PhD thesis

Kimberley, A. 2021. The value of home narratives in shaping identities and making sense of experiences in a host culture. PhD thesis University of Westminster Westminster Business School https://doi.org/10.34737/vvz32

Digital Transformation and Social Business: A Practice-Based Pathway Framework for SMEs

Journal article

Dotsika, F. and Patrick, K. 2021. Digital Transformation and Social Business: A Practice-Based Pathway Framework for SMEs. International Journal of Research in Business and Management. 3 (2), pp. 1-16.

Conflicting Goals: Calorie Attentiveness and Consumer Food Bundle Choice

Conference item

Omebere-Iyari, O. 2021. Conflicting Goals: Calorie Attentiveness and Consumer Food Bundle Choice. 50th Annual Conference of the European Marketing Academy Conference. Madrid, Spain 25 - 28 May 2021

Accelerator Networks As Embedding Mechanisms For Internationalizing Startups: A Study In The Finnish Edtech Context

Book chapter

Kairikko, A. and Dhaliwal, S. 2021. Accelerator Networks As Embedding Mechanisms For Internationalizing Startups: A Study In The Finnish Edtech Context . in: Laveren, E., Ben-Hafaïedh, C., Kurczewska, A. and Yi D. Jiang (ed.) Contextual Heterogenity in Entrepreneurship Research, Frontiers in European Entrepreneurship Research Edward Elgar. pp. 116-134

Mining the hidden seam of proximity m-payment adoption: A hybrid PLS-artificial neural network analytical approach

Journal article

Giovanis, A., Rizomyliotis, I., Konstantoulaki, K. and Magrizos, S. 2021. Mining the hidden seam of proximity m-payment adoption: A hybrid PLS-artificial neural network analytical approach. European Management Journal. 40 (4), pp. 618-631. https://doi.org/10.1016/j.emj.2021.09.007

Organizational Justice in the Hotel Industry: Revisiting GLOBE from a National Culture Perspective

Journal article

Nazarian, A., Velayati, R., Foroudi, P., Atkinson, P. and Edirisinghe, D. 2021. Organizational Justice in the Hotel Industry: Revisiting GLOBE from a National Culture Perspective. International Journal of Contemporary Hospitality Management. 33 (12), pp. 4418-4438. https://doi.org/10.1108/IJCHM-04-2021-0449

Action Learning as a Practice: A Case Study of Compassion in Action

Journal article

Waddington, K., Nowlan, J. and Kaplan, Y. 2021. Action Learning as a Practice: A Case Study of Compassion in Action. In Practice. 15 (3), pp. 243-267.

How B2B marketers interact with customers and develop knowledge to produce a co-owned marketing strategy

Journal article

Trim, P.R.J. and Lee, Yang-im 2021. How B2B marketers interact with customers and develop knowledge to produce a co-owned marketing strategy. Journal of Business and Industrial Marketing. 36 (10), pp. 1943-1955. https://doi.org/10.1108/JBIM-12-2019-0544

Unprecedented challenges for boards: 9 pillars for the next decade

Journal article

Ruiz-Alba, J. 2021. Unprecedented challenges for boards: 9 pillars for the next decade. Director Today. March 2021 (Special Issue), pp. 29-33.

Customer Oriented Ideation and its Impact on Customer Adoption of New Solutions

PhD thesis

Lysenko, D. 2021. Customer Oriented Ideation and its Impact on Customer Adoption of New Solutions. PhD thesis Management and Marketing https://doi.org/10.34737/v6x07

Pathways to global employee voice: analysis of three company case studies in the metalworking sector.

Conference paper

Alexeeva, A. 2021. Pathways to global employee voice: analysis of three company case studies in the metalworking sector. BUIRA Conference 2021: The past, present and future of industrial relations and the politics of work. 13 - 15 Jul 2021

What Causes Social Marketing Programs to Fail? A Qualitative Study

Journal article

Akbar, M.B., Foote, L., Soraghan, C., Millard, R. and Spotswood, F. 2021. What Causes Social Marketing Programs to Fail? A Qualitative Study. Social Marketing Quarterly. 27 (2), pp. 99-116. https://doi.org/10.1177/15245004211010202

The Global Cyber Security Model: Counteracting Cyber Attacks through a Resilient Partnership Arrangement

Journal article

Trim, Peter R.J. and Lee, Y. 2021. The Global Cyber Security Model: Counteracting Cyber Attacks through a Resilient Partnership Arrangement. Big Data and Cognitive Computing. 5 (3) e32. https://doi.org/10.3390/bdcc5030032

The Analysis of World Works Councils, World Union Councils and Global Trade Union Networks in a Regulatory Space Framework.

Conference paper

Alexeeva, A. 2021. The Analysis of World Works Councils, World Union Councils and Global Trade Union Networks in a Regulatory Space Framework. The 19th ILERA World Congress. Lund University, Sweden 21 - 24 Jun 2021

How leadership affects organisational citizenship behaviour – a study of independent hotels

Journal article

Nazarian, A., Atkinson, P., Foroudi, P, Velayati, R, Edirisinghe, D and Tabaghdehi, A.H. 2021. How leadership affects organisational citizenship behaviour – a study of independent hotels. International Journal of Culture, Tourism and Hospitality Research. 16 (1), pp. 35-54. https://doi.org/10.1108/IJCTHR-10-2020-0229

Influential factors of loyalty and disloyalty of travellers towards traditional-resorts

Journal article

Shabankareh, M., Nazarian, A., Seyyedamiri, N., Jandaghi, G. and Ranjbaran, A. 2021. Influential factors of loyalty and disloyalty of travellers towards traditional-resorts. Anatolia. 33 (3), pp. 362-373. https://doi.org/10.1080/13032917.2021.1934882

Why do Irish pig farmers use medications? Barriers for effective reduction of antimicrobials in Irish pig production.

Journal article

Diana, Alessia, Snijders, Sylvia, Rieple, Alison and Boyle, L. 2021. Why do Irish pig farmers use medications? Barriers for effective reduction of antimicrobials in Irish pig production. Irish Veterinary Journal. 74 (1) 12. https://doi.org/10.1186/s13620-021-00193-3

Bricolage – a mindset of resourcefulness: Stories as a vehicle for mediating means into resources

Journal article

Lassila, S., Rieple, A. and Ennis, C. 2021. Bricolage – a mindset of resourcefulness: Stories as a vehicle for mediating means into resources. eSignals Research.

Holistic Business Psychology Practice: Towards Building A Culture Of Compassion In Higher Education

Book chapter

Matthewman, L.J. 2021. Holistic Business Psychology Practice: Towards Building A Culture Of Compassion In Higher Education. in: Waddington, K. (ed.) Towards the Compassionate University: From Golden Thread to Global Impact Abingdon and New York Routledge.

Befriending Ourselves: Self Compassion

Book chapter

Nowlan, J. 2021. Befriending Ourselves: Self Compassion. in: Waddington, K. (ed.) Towards the Compassionate University: From Golden Thread to Global Impact Abington, New York Routledge. pp. 87-101

Sustaining Brand Loyalty: the Moderating Role of Green Consumption values

Journal article

Rizomyliotis, I., Poulis, A., Konstantoulaki, K. and Giovanis, A. 2021. Sustaining Brand Loyalty: the Moderating Role of Green Consumption values . Business Strategy and The Environment. 30 (7), pp. 3025-3039. https://doi.org/10.1002/bse.2786

Children's rights to information: The responsibility of public service media during the Corona pandemic

Book chapter

Kondo, K., Sjöberg, U., Kourti, E, Nyholm, M, Watanabe, K and Sundin, E. 2021. Children's rights to information: The responsibility of public service media during the Corona pandemic. in: Pielos. G, Skamnkis, A. and Theocharidis, S. (ed.) The Media and Covid Papazissis Athens Greece. pp. 183-196

Building trust in cross-cultural relationships: Active trust through culture mobilisation in Finnish-Indian project teams

PhD thesis

Hankimaa, A. 2021. Building trust in cross-cultural relationships: Active trust through culture mobilisation in Finnish-Indian project teams. PhD thesis University of Westminster Management and Marketing https://doi.org/10.34737/v3x63

Incumbents’ capabilities to win in a digitised world: the case of the fashion industry

Journal article

Langley, P. and Rieple, A. 2021. Incumbents’ capabilities to win in a digitised world: the case of the fashion industry. Technological Forecasting and Social Change. 167 120718. https://doi.org/10.1016/j.techfore.2021.120718

Choosing Among Alternative Brands: Revisiting the Way Involvement Drives Consumer Selectivity

Journal article

Konstantoulaki, K., Kokkinaki, F. and Rizomyliotis, I. 2021. Choosing Among Alternative Brands: Revisiting the Way Involvement Drives Consumer Selectivity. Review of Marketing Science. 19 (1), pp. 75-100. https://doi.org/10.1515/roms-2020-0054

Factors Affecting Organizational Effectiveness in Independent Hotels- The case of Iran

Journal article

Nazarian, A., Atkinson, P., Foroudi, P. and Edirisinghe, D. 2021. Factors Affecting Organizational Effectiveness in Independent Hotels- The case of Iran. Journal of Hospitality and Tourism Management. 46, pp. 293-303. https://doi.org/10.1016/j.jhtm.2021.01.002

Why do students dislike research methods modules and what to do about it?

Book chapter

Czarnecka, B. and Massaro, M.R. 2021. Why do students dislike research methods modules and what to do about it? in: Brennan, R. (ed.) Teaching Marketing Edward Elgar. pp. 201-221


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