Management and Marketing

CollegeWestminster Business School
HeadDr Susan Laing
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Value chain design through synergistic optimisation of configuration and operation of value activities: an application case of cold chain logistics

Journal article

Du, G., Meng, S., Zhou, K. and Wu, R.Y. 2022. Value chain design through synergistic optimisation of configuration and operation of value activities: an application case of cold chain logistics. Journal of Engineering Design. 33 (8-9), pp. 607-634. https://doi.org/10.1080/09544828.2022.2142903

Start-ups’ Use of Knowledge Spillovers for Product Innovation: The Influence of Entrepreneurial Ecosystems and Virtual Platforms

Journal article

Pilkington, A., Cuvero Calero, M., Granados, M. and Evans, R.D. 2022. Start-ups’ Use of Knowledge Spillovers for Product Innovation: The Influence of Entrepreneurial Ecosystems and Virtual Platforms. R & D Management. 53 (4), pp. 584-602. https://doi.org/10.1111/radm.12567

Challenges and opportunities for increasingly turbulent times

Journal article

Ruiz-Alba, J., Rodriguez-Molina, M. and Soares, A. 2022. Challenges and opportunities for increasingly turbulent times. Journal of Business and Industrial Marketing.

The strategic role of middle managers in the formulation and implementation of digital transformation projects

Journal article

Christodoulou, Ioannis P., Wasim, Jahangir, Reinhardt, Robert J. and Ivanov, Kirill 2022. The strategic role of middle managers in the formulation and implementation of digital transformation projects. Strategic Change. 31 (6), pp. 613-622. https://doi.org/10.1002/jsc.2528

Combining Sociocultural Intelligence with Artificial Intelligence to Increase Organizational Cyber Security Provision through Enhanced Resilience

Journal article

Trim, P.R.J. and Lee, Yang-im 2022. Combining Sociocultural Intelligence with Artificial Intelligence to Increase Organizational Cyber Security Provision through Enhanced Resilience. Big Data and Cognitive Computing. 6 (4) 110. https://doi.org/10.3390/bdcc6040110

Educational Standards in Social Marketing

Book chapter

Bardus, M. and Holden, P. 2022. Educational Standards in Social Marketing. in: Fourali, C. and French, J. (ed.) The Palgrave Encyclopedia of Social Marketing Cham Palgrave Macmillan.

Factors Facilitating Knowledge Sharing and Transfer in the South African Transport Sector

Conference paper

Nadison, D. and Elezi, E. 2022. Factors Facilitating Knowledge Sharing and Transfer in the South African Transport Sector. 23rd European Conference on Knowledge Management. Naples, Italy 02 Aug - 01 Sep 2022 Academic Conferences. https://doi.org/10.34190/eckm.23.2.813

Enhancing Marketing Provision through Increased Online Safety That Imbues Consumer Confidence: Coupling AI and ML with the AIDA Model

Journal article

Lee, Yang-im and Trim, P.R.J. 2022. Enhancing Marketing Provision through Increased Online Safety That Imbues Consumer Confidence: Coupling AI and ML with the AIDA Model. Big Data and Cognitive Computing. 6 (3) 78. https://doi.org/10.3390/bdcc6030078

Strategic Cyber Security Management

Book

Trim, P.R.J. and Lee, Yang-im 2022. Strategic Cyber Security Management. London Routledge.

Ethnic marketing: the good, the bad and the unknown

Book chapter

Licsandru, T.C. and Cui, C. 2022. Ethnic marketing: the good, the bad and the unknown. in: Brodowsky, G., Schuster, C. and Perren, R. (ed.) Handbook of Research on Ethnic and Intra-cultural Marketing Edgar Elgar Publishing.

Competence is power: How digital influencers impact buying decisions in B2B markets

Journal article

Crisafulli, B., Quamina, L. and Singh, J. 2022. Competence is power: How digital influencers impact buying decisions in B2B markets. Industrial Marketing Management. 104, pp. 384-399. https://doi.org/10.1016/j.indmarman.2022.05.006

Experiential examination of higher education partnerships in the UK: a knowledge management perspective

Journal article

Elezi, E. and Bamber, C. 2022. Experiential examination of higher education partnerships in the UK: a knowledge management perspective. Journal of Knowledge Management. 26 (1), pp. 232-256. https://doi.org/10.1108/JKM-06-2020-0489

How consumers’ need for variety and social consumption influences festival patronage and spending

Journal article

Waehning, N., Cui, C., Cabras, I. and Bian, X. 2022. How consumers’ need for variety and social consumption influences festival patronage and spending. Event Management. 26 (7), pp. 1549-1563. https://doi.org/10.3727/152599522X16419948391087

Brand risks in the era of social media

Article

Bushell, C. 2022. Brand risks in the era of social media. SSRN. https://doi.org/10.2139/ssrn.4080009

The influence of blockchains and internet of things on global value chain

Journal article

Egwuonwu, A., Mordi, C., Egwuonwu, A. and Uadiale, U. 2022. The influence of blockchains and internet of things on global value chain. Strategic Change. 31 (1), pp. 45-55. https://doi.org/10.1002/jsc.2484

Staying poor: Unpacking the struggles of barefoot institutional entrepreneurship failure  

Journal article

Granados, Maria, Rosli, Ainurul and Gotsi, Manto 2022. Staying poor: Unpacking the struggles of barefoot institutional entrepreneurship failure  . Journal of Business Venturing. 37 (3) 106204. https://doi.org/10.1016/j.jbusvent.2022.106204

Supply Chain Management and Resilience During Disruption. Evaluation of the Covid-19 Pandemic on the Supply of Personal Protective Equipment

Conference paper

Cuvero Calero, M., Pilkington, A. and Barnes, D. 2022. Supply Chain Management and Resilience During Disruption. Evaluation of the Covid-19 Pandemic on the Supply of Personal Protective Equipment. 2021 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM). Singapore 13 - 16 Dec 2021 IEEE . https://doi.org/10.1109/IEEM50564.2021.9672913

Entertainment Mobilisation

Book chapter

Hill, A. and Kondo, K. 2022. Entertainment Mobilisation. in: Trandafoiu, R. (ed.) Border Crossings and Mobilities on Screen Routledge.

Digital platforms: customer satisfaction, eWOM and the moderating role of perceived technological innovativeness

Journal article

Ruiz-Alba, J.L., Abou-Foul, M., Nazarian, A. and Foroudi, P. 2022. Digital platforms: customer satisfaction, eWOM and the moderating role of perceived technological innovativeness. Information Technology & People. 35 (7), pp. 2470-2499. https://doi.org/10.1108/itp-07-2021-0572

Branding Through Visitors: How Cultural Differences Affect Brand Co-Creation in Independent Hotels in Iran

Journal article

Ranjbaran, A., Shabankareh, M., Nazarian, A. and Seyyed Amiri, N. 2022. Branding Through Visitors: How Cultural Differences Affect Brand Co-Creation in Independent Hotels in Iran. International Journal of Culture, Tourism and Hospitality Research. 17 (2), pp. 161-179. https://doi.org/10.1108/CBTH-05-2021-0136

Aggrandisement: Helping Micro-Enterprise Owner-Managers Construct Credibility in the Recorded Music Industry

Journal article

Schreiber, David and Rieple, A. 2022. Aggrandisement: Helping Micro-Enterprise Owner-Managers Construct Credibility in the Recorded Music Industry. Journal of Media Business Studies. 19 (4), pp. 284-308. https://doi.org/10.1080/16522354.2021.1978263

Cultural perceptions of ethical leadership and its effect on intention to leave in the independent hotel industry

Journal article

Nazarian, A., Ehsan Zaeri, Pantea Foroudi, Amir Reza Afrouzi and Atkinson, P. 2022. Cultural perceptions of ethical leadership and its effect on intention to leave in the independent hotel industry. International Journal of Contemporary Hospitality Management. 34 (1), pp. 430-455. https://doi.org/10.1108/IJCHM-05-2021-0643

Millennials and repurchasing behaviour: A collectivist emerging market

Journal article

Lee, Yang-im 2022. Millennials and repurchasing behaviour: A collectivist emerging market. International Journal of Retail & Distribution Management. 50 (5), pp. 561-580. https://doi.org/10.1108/IJRDM-12-2020-0506

Understanding destination brand love using machine learning and content analysis method

Journal article

Seyyedamiri, N., Pour, A.H., Zaeri, E. and Nazarian, A. 2022. Understanding destination brand love using machine learning and content analysis method. Current Issues in Tourism. 25 (9), pp. 1451-1466. https://doi.org/10.1080/13683500.2021.1924634

Fashion Events and e-WOM

Journal article

Ruiz-Alba, J., Mediano, Javier Morales, Ayestarán, Raquel and López-Tenorio, Pablo J. 2022. Fashion Events and e-WOM. Event Management. 26 (2), pp. 405-417. https://doi.org/10.3727/152599521x16192004803511

A Stacking-Based Data Mining Solution to Customer Churn Prediction

Journal article

Shabankareh, M.J., Shabankareh, M.A., Nazarian, A., Ranjbaran, A. and Seyyedamiri, N. 2022. A Stacking-Based Data Mining Solution to Customer Churn Prediction. Journal of Relationship Marketing. 21 (2), pp. 124-147. https://doi.org/10.1080/15332667.2021.1889743

Attaining organisational agility through competitive intelligence: the roles of strategic flexibility and organisational innovation

Journal article

Atkinson, P., Hizaji, M., Nazarian, A. and Abasi, A. 2022. Attaining organisational agility through competitive intelligence: the roles of strategic flexibility and organisational innovation. Total Quality Management & Business Excellence. 33 (3-4), pp. 297-317. https://doi.org/10.1080/14783363.2020.1842188

The Effects of Knowledge Spillovers and Accelerator Programs on the Product Innovation of High-Tech Start-Ups: A Multiple Case Study

Journal article

Cuvero Calero, M., Granados, M., Pilkington, A. and Evans, R.D. 2022. The Effects of Knowledge Spillovers and Accelerator Programs on the Product Innovation of High-Tech Start-Ups: A Multiple Case Study. IEEE Transactions on Engineering Management. 69 (4), pp. 1682-1695. https://doi.org/10.1109/tem.2019.2923250

Video Case Study "Banger Games". (Students as co-creators)

Digital or visual media

Ruiz-Alba, J. 2021. Video Case Study "Banger Games". (Students as co-creators).

Converging the attributes of firm generated contents (FGC) and user generated contents (UGC) in social media

Conference paper

Panditharathna, R., Fernando, N., Bamber, D., Baah Ayertey, S., Gajanayake, R. and Perera, R. 2021. Converging the attributes of firm generated contents (FGC) and user generated contents (UGC) in social media. 6th Interdisciplinary Conference of Management Researchers. Belihuloya, Sri Lanka 16 - 17 Dec 2021

Communication as a tool in achieving excellent and timely execution of projects: A study of Dangote cement company in Nigeria

Conference paper

Wilson, I. E., Panditharathna, R. and Shevels, T. 2021. Communication as a tool in achieving excellent and timely execution of projects: A study of Dangote cement company in Nigeria. 6th Interdisciplinary Conference of Management Researchers. Belihuloya, Sri Lanka 16 - 17 Dec 2021

Impacts of the coronavirus pandemic on marketing and sales of oil/gas in Nigeria

Conference paper

Panditharathna, R., Balogun, A. and Shevels, T. 2021. Impacts of the coronavirus pandemic on marketing and sales of oil/gas in Nigeria. 6th Interdisciplinary Conference of Management Researchers. Belihuloya, Sri Lanka 16 - 17 Dec 2021

Learning from the quantified self

Journal article

Rospigliosi, A. 2021. Learning from the quantified self. Interactive Learning Environments. 29 (7), pp. 1059-1061. https://doi.org/10.1080/10494820.2021.1994759

Accelerated modernity

Book chapter

Rospigliosi, A. and Raza-Mejia, S. 2021. Accelerated modernity. in: Cobanoglu, C. and Corte, V.D. (ed.) Advances in global services and retail management: volume 2 University of South Florida M3 Publishing.

Action learning for neighbourhood improvement – from practice to theory

Journal article

Rospigliosi, A. and Bourner, T. 2021. Action learning for neighbourhood improvement – from practice to theory. Action Learning: Research and Practice. 18 (2), pp. 136-150. https://doi.org/10.1080/14767333.2021.1930514

The risk of algorithmic injustice for interactive learning environments

Journal article

Rospigliosi, A. 2021. The risk of algorithmic injustice for interactive learning environments. Interactive Learning Environments. 29 (4), pp. 523-526. https://doi.org/10.1080/10494820.2021.1940485

Customer Oriented Ideation and its Impact on Customer Adoption of New Solutions

PhD thesis

Lysenko, Daryna 2021. Customer Oriented Ideation and its Impact on Customer Adoption of New Solutions. PhD thesis University of Westminster Westminster Business School https://doi.org/10.34737/w65x3

How online advertising competes with user-generated content in TripAdvisor. A neuroscientific approach.

Journal article

Bigne, E., Simonetti, A., Ruiz, C. and Kakaria, S. 2021. How online advertising competes with user-generated content in TripAdvisor. A neuroscientific approach. Journal of Business Research. 123, pp. 279-288. https://doi.org/10.1016/j.jbusres.2020.10.010

What drives the helpfulness of online reviews? A deep learning study of sentiment analysis, pictorial content and reviewer expertise for mature destinations.

Journal article

Bigne, E., Ruiz, C., Cuenca , A., Perez, C. and Garcia, A. 2021. What drives the helpfulness of online reviews? A deep learning study of sentiment analysis, pictorial content and reviewer expertise for mature destinations. Journal of Destination Marketing and Management. 20 100570. https://doi.org/10.1016/j.jdmm.2021.100570

Advance booking across channels: the effects on dynamic pricing

Journal article

Bigne, E., Nicolau, J.L. and William, E. 2021. Advance booking across channels: the effects on dynamic pricing. Tourism Management . 86 (October), p. 104341. https://doi.org/10.1016/j.tourman.2021.104341


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