Management and Marketing

CollegeWestminster Business School
HeadDr Richard Berry
DeputyMs Rachel Lander
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Video Interfunctional coordination (Students as cocreators)

Digital or visual media

Ruiz-Alba, J. 2024. Video Interfunctional coordination (Students as cocreators).

AI - Academic collaborative nexus: examples when implementing AI in learning activities and assessment

Digital or visual media

Espinoza Ramos, G. 2024. AI - Academic collaborative nexus: examples when implementing AI in learning activities and assessment.

Ludic Pedagogy: Making Learning Fun

Online educational resource

Espinoza Ramos, G. Forthcoming. Ludic Pedagogy: Making Learning Fun.

Glass ceiling in Nigeria’s banking sector: perspectives of senior male employees

Journal article

Pepple, D.G., Oseghale, R. and Nmecha, E. 2024. Glass ceiling in Nigeria’s banking sector: perspectives of senior male employees. Gender in Management. 39 (8), pp. 1133-1148. https://doi.org/10.1108/GM-07-2022-0258

Authentic assessment and interactive learning environments

Journal article

Rospigliosi, A. 2024. Authentic assessment and interactive learning environments. Interactive Learning Environments. 32 (6), pp. 2355-2356 32/6. https://doi.org/10.1080/10494820.2024.2397850

We need to be cautious about the use of meta-analysis

Journal article

Rospigliosi, A. 2024. We need to be cautious about the use of meta-analysis. Interactive Learning Environments. 32 (5), pp. 1567-1568. https://doi.org/10.1080/10494820.2024.2377501

Enterprise-wide risk management in higher education: beyond the paradigm of managing risk by categories

Journal article

Bamber, C. and Elezi, E. 2024. Enterprise-wide risk management in higher education: beyond the paradigm of managing risk by categories. Business Process Management Journal. Advanced online publication. https://doi.org/10.1108/BPMJ-05-2024-0409

Commitment-based HRM and inbound open innovation in SMEs: the role of organizational trust and developmental culture

Journal article

Cera, E., Cera, G. and Elezi, E. 2024. Commitment-based HRM and inbound open innovation in SMEs: the role of organizational trust and developmental culture. Journal of Organizational Effectiveness: People and Performance. 11 (3), pp. 659-679. https://doi.org/10.1108/JOEPP-05-2023-0203

How Cyber Security Enhances Trust and Commitment to Customer Retention: The Mediating Role of Robotic Service Quality

Journal article

Panditharathna, R., Liu, Y., de Macedo Bergamo, F.V., Appiah, D., Trim, P.R.J. and Lee, Y.-I 2024. How Cyber Security Enhances Trust and Commitment to Customer Retention: The Mediating Role of Robotic Service Quality. Big Data and Cognitive Computing. 8 (11), p. 165. https://doi.org/10.3390/bdcc8110165

How a Metaphor Inspired by Formula 1 Motor Racing Can Help Enhance the Work of a Social Inclusion Community Center

Journal article

Trim, P.R.J. and Lee, Yang-Im 2024. How a Metaphor Inspired by Formula 1 Motor Racing Can Help Enhance the Work of a Social Inclusion Community Center. Businesses. 4 (4), pp. 865-882. https://doi.org/10.3390/businesses4040047

How Cyber Security Enhances Trust and Commitment to Customer Retention: The Mediating Role of Robotic Service Quality

Journal article

Panditharathna, R., Liu, Y., de Macedo Bergamo, F.V., Appiah, D., Trim, P.R.J. and Lee, Y.-I. 2024. How Cyber Security Enhances Trust and Commitment to Customer Retention: The Mediating Role of Robotic Service Quality. Big Data and Cognitive Computing. 8 (11) 165. https://doi.org/10.3390/bdcc8110165

Conceptualising reflexivity within critical discourse of social marketing

Journal article

Rachael Millard and M. Bilal Akbar 2024. Conceptualising reflexivity within critical discourse of social marketing. Journal of Social Marketing. 14 (1), pp. 73-94. https://doi.org/10.1108/jsocm-11-2022-0234

Human Rights: How Water Insecurity Impacts Women’s Health

Journal article

Paula Skye Tallman, Stroma Cole, Gabriela Salmón-Mulanovich, and Binahayati Rusyidi 2024. Human Rights: How Water Insecurity Impacts Women’s Health. Sapiens.

Identifying ordinal categories for the Water Insecurity Experiences Scales

Journal article

Edward A. Frongillo, Hilary J. Bethancourt, Joshua D. Miller, Sera L. Young, The Household Water Insecurity Experiences Scales (HWISE)-Research Coordination Network (RCN) and Stroma Cole 2024. Identifying ordinal categories for the Water Insecurity Experiences Scales. Journal of Water, Sanitation and Hygiene for Development. 14 (11), pp. 1066-1078. https://doi.org/10.2166/washdev.2024.042

How cyber security enhances trust and commitment to customer retention: The mediating role of robotic service quality

Journal article

Roshan Panditharathna *,, Yang Liu, Fabio Vinicius de Macedo Bergamo, Dominic Appiah, Peter R.J. Trim and Yang-Im Lee 2024. How cyber security enhances trust and commitment to customer retention: The mediating role of robotic service quality. Big Data and Cognitive Computing. 8 (11) 165. https://doi.org/10.3390/bdcc8110165

Higher education student intentions behind becoming an entrepreneur

Journal article

Christodoulou, I., Haj Youssef, M., Wasim J and Reinhardt R 2024. Higher education student intentions behind becoming an entrepreneur. Higher Education, Skills and Work-based Learning. 14 (1), pp. 162-180. https://doi.org/10.1108/HESWBL-01-2023-0015

Intersecting bonds: a perspective on polygamy's influence in Arab Middle East family firm succession

Journal article

Christodoulou, I., Haj Youssef, M., Wasim, J. and Reinhardt, R. 2024. Intersecting bonds: a perspective on polygamy's influence in Arab Middle East family firm succession. Journal of Family Business Management. 14 (5), pp. 1018-1025. https://doi.org/https://doi.org/10.1108/JFBM-10-2023-0251

Graduate employability in Lebanon: leveraging alumni networks and cross-cultural competencies

Journal article

Christodoulou, I., Haj Youssef, M., Masri, T. and Lan M T 2024. Graduate employability in Lebanon: leveraging alumni networks and cross-cultural competencies. Journal of Asia Business Studies. https://doi.org/10.1108/JABS-02-2024-0113

Generative AI in Higher Education Assessments: Examining the Impact of Risk and Tech-Savviness on Students’ Adoption

Journal article

Oc, Y., Gonsalves, C. and Quamina, L. 2024. Generative AI in Higher Education Assessments: Examining the Impact of Risk and Tech-Savviness on Students’ Adoption. Journal of Marketing Education. Advanced online publication. https://doi.org/10.1177/02734753241302459

Customer view on servitization: the influence of strategic goals and service mix offering on firm performance

Journal article

Ruiz-Alba, Jose L., Soares, Anabela, Rodríguez-Molina, Miguel A. and Gounaris, Spiros 2024. Customer view on servitization: the influence of strategic goals and service mix offering on firm performance. Production Planning & Control. Advanced online publication. https://doi.org/10.1080/09537287.2024.2427642

Trust in Leader and Positive Employee Outcomes: To Transform or to Serve in Cross-Cultural Leadership?

Journal article

Nazarian, A., Rodriguez-Molina, MA, Velayati, R, Ruiz-Alba, J. and Atkinson, P. 2024. Trust in Leader and Positive Employee Outcomes: To Transform or to Serve in Cross-Cultural Leadership? International Journal of Cross Cultural Management. 25 (1), pp. 159-182. https://doi.org/10.1177/14705958241296322

Students’ values regarding the use of AI in higher education: A co-creation project that explores challenges and opportunities

Journal article

Espinoza Ramos, G., Lander, R., Balu, K., Mohmed, Z., Vyas, M.T. and Mann, H. S. 2024. Students’ values regarding the use of AI in higher education: A co-creation project that explores challenges and opportunities. Educational Developments. 25 (1), pp. 5-9.

Multi-Ethnic Marketing: Coca-Cola’s “America Is Beautiful”

Article

Licsandru, Tana Cristina and Cui, Charles Chi 2024. Multi-Ethnic Marketing: Coca-Cola’s “America Is Beautiful”. The Business & Management Collection. 2024 (9), p. e1007287. https://doi.org/10.69645/hphy3728

Decolonising assessment by using Universal for Design Learning (UDL). A case study part of: Enhancing Assessment: A Practitioner Guide 2024

Project report

Espinoza Ramos, G. 2024. Decolonising assessment by using Universal for Design Learning (UDL). A case study part of: Enhancing Assessment: A Practitioner Guide 2024. 2024 Advance HE.

Embedding sustainability in curricula: a case study of an Education for Sustainable Development (ESD) framework at the Westminster Business School

Conference paper

Espinoza Ramos, G. and Capucci Polzin, A. 2024. Embedding sustainability in curricula: a case study of an Education for Sustainable Development (ESD) framework at the Westminster Business School. Tănăsescu, C.R., Oprean-Stan, C., Idowu, S.O. and Díaz Díaz, B. (ed.) 10th International Conference on CSR, Sustainability, Ethics & Governance. Sibiu, Romania 12 - 14 Jun 2024 Springer. https://doi.org/10.1007/978-3-031-86337-0_16

Making Education for Sustainable Development (ESD) More Inclusive and Engaging Through Universal Design for Learning (UDL): A Case Study at theWestminster Business School

Book chapter

Espinoza Ramos, G. 2024. Making Education for Sustainable Development (ESD) More Inclusive and Engaging Through Universal Design for Learning (UDL): A Case Study at theWestminster Business School. in: Walter Leal Filho, Amanda Lange Salvia and Claudio Ruy Portela de Vasconcelos (ed.) An Agenda for Sustainable Development Research Hamburg Springer. pp. 651-669

Advances in Cybersecurity: Challenges and Solutions

Book

Trim, P.R.J. and Lee, Yang-Im (ed.) 2024. Advances in Cybersecurity: Challenges and Solutions. Basel, Switzerland MDPI.

Natural Resource Extraction - Sustainable Development Relationship and Energy Productivity Moderation in Resource-Rich Countries: A Panel Bayesian Regression Analysis

Journal article

Sisto, M.D., Ul-durar, S., Arshad, N., Iqbal, M. and Nazarian, A. 2024. Natural Resource Extraction - Sustainable Development Relationship and Energy Productivity Moderation in Resource-Rich Countries: A Panel Bayesian Regression Analysis. Journal of Cleaner Production. 477 143775. https://doi.org/10.1016/j.jclepro.2024.143775

‘The Very Latest, Modom’: The British Commercial Gas Association, the Gas Light and Coke Company and Content Marketing in Interwar Britain

Journal article

Heller, M., Kohil, G. and Kondo, K. 2024. ‘The Very Latest, Modom’: The British Commercial Gas Association, the Gas Light and Coke Company and Content Marketing in Interwar Britain. Business History. Advanced online publication. https://doi.org/10.1080/00076791.2024.2401404

Indonesiaʼs energy transition: Dependency, subsidies and renewables

Journal article

Wong, R. and Dewayanti, A. 2024. Indonesiaʼs energy transition: Dependency, subsidies and renewables. Asia and the Pacific Policy Studies. 11 (2) e391. https://doi.org/10.1002/app5.391

Ethnic marketing: the good, the bad and the unknown

Article

Licsandru, Tana Cristina and Cui, Charles Chi 2024. Ethnic marketing: the good, the bad and the unknown. The Business & Management Collection. 2024 (4), p. e1006254. https://doi.org/10.69645/wtlr9603

To lead or not to lead? A cultural examination of leadership in independent hotels

Journal article

Nazarian, A., Zaeri, H, Foroudi, P., Afrouzi, A and Atkinson, P. 2024. To lead or not to lead? A cultural examination of leadership in independent hotels. International Hospitality Review. Advanced online publication. https://doi.org/10.1108/ihr-02-2024-0009

Digital Human Resource and Employee Wellbeing: A Case for Responsible Digital Work Engagement in Nigeria

Book chapter

Oruh, Emeka Smart, Egwuonwu, Arthur, Egwuonwu, Ambrose and Nwosu, Chinwe Ebere 2024. Digital Human Resource and Employee Wellbeing: A Case for Responsible Digital Work Engagement in Nigeria. in: Toyin Ajibade Adisa (ed.) Unpacking the digitalisation of human resource management Palgrave Macmillan. pp. 113-139

The Challenges of Employee Wellbeing in Nigeria: The Impact of Digital Integration and Culture of Servant–Master Work Relationships

Book chapter

Oruh, E.S, Adisa, T.A, Egwuonwu, A., Nwosu, C.E and Egwuonwu, A. 2024. The Challenges of Employee Wellbeing in Nigeria: The Impact of Digital Integration and Culture of Servant–Master Work Relationships. in: Emeka Smart Oruh and Toyin Ajibade Adisa (ed.) Employee Wellbeing in the Global South Springer. pp. 95-120

Breaking Barriers: Unveiling Motivations, Challenges, and Policy Recommendations for Women's Entrepreneurship in Vietnam

Journal article

Christodoulou, Ioannis, Haj Youssef, Moustafa, Wasim, Jahangir, PHAN, TAM, Reinhardt, Robert and Nguyen, Bao Ngoc 2024. Breaking Barriers: Unveiling Motivations, Challenges, and Policy Recommendations for Women's Entrepreneurship in Vietnam. Journal of Asia Business Studies. 18 (6), pp. 1541-1566. https://doi.org/10.1108/jabs-03-2024-0127

Embedding Education of Sustainable Development (ESD) and Universal Design for Learning (UDL) principles in a field trip to improve the student learning experience

Book chapter

Espinoza Ramos, G. 2024. Embedding Education of Sustainable Development (ESD) and Universal Design for Learning (UDL) principles in a field trip to improve the student learning experience. in: Garnham, W. and Oprandi, P. (ed.) Outdoor Learning in Higher Education: Educating Beyond the Seminar Room Routledge.

Modeling Green Energy and Innovation for Ecological Risk Management using Second Generation Dynamic Quantile Panel Data Model

Journal article

Ul-Durar, S., Arshed, N., De Sisto, M., Nazarian, A. and Sadaf, A. 2024. Modeling Green Energy and Innovation for Ecological Risk Management using Second Generation Dynamic Quantile Panel Data Model. Journal of Environmental Management. 366 121741. https://doi.org/10.1016/j.jenvman.2024.121741

Cross-cultural examination of effects of ethical leadership of independent hotels based on Social Exchange Theory

Journal article

Nazarian, A., Ranjbaran, A., Afifi, M., Atkinson, P. and Sadeghilar, N. 2024. Cross-cultural examination of effects of ethical leadership of independent hotels based on Social Exchange Theory. International Journal of Cross Cultural Management. 24 (3), pp. 463-484. https://doi.org/10.1177/14705958241270817

The development of decision-making mechanisms under a bilateral monopoly in the mining industry

PhD thesis

Shkunova, Elena 2024. The development of decision-making mechanisms under a bilateral monopoly in the mining industry. PhD thesis University of Westminster Management and Marketing https://doi.org/10.34737/wqw18

Investigating the key success factors within business models that facilitate long‐term value creation for sustainability‐focused start‐ups

Journal article

Christodoulou, Ioannis P., Rizomyliotis, Ioannia, Konstantoulaki, Kleopatra, Alfiero, Simona, Hasanago, Sema and Paolone, Francesco 2024. Investigating the key success factors within business models that facilitate long‐term value creation for sustainability‐focused start‐ups. Business Ethics, the Environment & Responsibility. Advanced online publication. https://doi.org/10.1111/beer.12681


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